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I recently spent a night at the Sherton near the Galleria in Dallas. Although the staff were polite and the facilities were clean, the details needed to make this a 3 or 4 star hotel were not present. For example, no offer was made to...More
Management response:Responded 2 days ago
I am sincerely sorry for the issues you had while a guest at our hotel. I am not sure what happened with the bellman service as we have someone on 24 hours a day that can assist you. I have spoken with the team to...More
I was having a terrible day but I went to the bar inside the hotel and the bartender Miranda made my day 1000% times better!! A true bartender and every hotel should have a Miranda to make their customers feel at ease and truly relax!!!
About 20 minutes from DFW and a short free shuttle ride to the Galleria (too hot to walk the 10 mins)
OK hotel , currently being done up from the top down
Elevator service is dire to the extent that a staff elevator is made...More
Response from Campbell910, Manager at Sheraton Dallas Hotel by the GalleriaResponded 1 week ago
Thank you for sharing this valued feedback with us. As you noted in your review we are currently undergoing renovations so that we can provide more modernized accommodations for all future guests. These renovations are being done to all of our guest rooms and guest...More
Stayed here overnight for business. This hotel should have been renovated years ago. They're starting it now, but the prices don't reflect the state of disrepair or the fact that you'll be dealing with construction during the day. The worst part of my experience, however,...More
Management response:Responded 1 week ago
Thanks for taking the time to review the hotel. I am sincerely sorry for the issues you had in the room. I can promise you that is an isolated incident. You are correct we are in the process of a complete renovation of the hotel....More
Served in the U.S. Navy for 20 years and been to many places. Al, the bartender, is a genuine person. Make great drinks, very knowledgeable and will never take advantage even if you had a little bit too many. Me and my wife enjoyed sitting...More
US$94 - US$185 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
Non-Smoking Rooms ,
Number of rooms
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