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04/02/2018 05/02/2018
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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
    011 60 1-800-81-8081
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    04/02/2018 05/02/2018
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    Savings alert: 16% below average rate

    The price you found is 16% lower than this hotel's average rate of US$116/night.

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    US$109
    US$98
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    Traveller (264)
    Room & Suite (144)
    Dining (32)
    Overview
    • Excellent34%
    • Very good23%
    • Average21%
    • Poor11%
    • Terrible11%
    Travellers talk about
    “west end” (49 reviews)
    “jfk museum” (26 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Offers from Crowne Plaza Hotel Dallas Downtown
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,352)
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    271 - 275 of 1,275 reviews

    Reviewed 5 July 2016

    My son and I recently stayed here during the jr. nationals volleyball championship. Our room was nice and large. The main problem was the bathtub didn't drain properly and the shower would stop flowing several times while in use. They also spray a smokey scented...More

    Thank Mahogany9
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 7 July 2016

    Dear Mahogany9, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your four star experience. We appreciate the feedback and are so sorry for the issues with your shower and will address them immediately. We are very happy that...More

    Reviewed 30 June 2016

    Don't listen to other peoples reviews. This place is amazing! Professional and very helpful. I was arriving late due to a late flight out of Dallas. I called in and Blair, an amazing front desk agent was able to make sure all was set for...More

    1  Thank Misty D
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 July 2016

    Dear Misty D, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience across so many review forums. We truly appreciate the feedback and will make sure Blair is rewarded for her amazing performance in assisting...More

    Reviewed 29 June 2016 via mobile

    My family and I pulled up to the hotel and it looked positively dreadful with stains running down the outside of the building. The parking garage was very steep and driving in it was tight. Then we entered the lobby which has a distinct smell...More

    Thank TravelTimer45639
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 30 June 2016

    Dear TravelTimer45639, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and we are sorry if the appearance of the exterior of this property did not meet your expectations. Though we are an...More

    Reviewed 28 June 2016

    The Crowne Plaza on Elm Street in Dallas, TX is in a great location. Accessible from the Airport and close to many of the important sites in the city as well as the surrounding areas. The staff is knowledgeable and pleasant. The rooms are small...More

    Thank DPTMF
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 30 June 2016

    Dear DPTMF, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are glad you enjoyed and appreciated our location, even if the color scheme of the room was a little dark. Thank...More

    Reviewed 23 June 2016

    On first arrival the room smelt (years of smokers I think) and the decor was old fashioned. That said, staff were excellent, pool relaxing, room spacious, brilliant balcony. LOVELY hotel. Brilliant location for exploring, as we did Dealey Plaza and downtime. Excellent links too. Want...More

    Review collected in partnership with this hotel
    Thank robertbrendan
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 24 June 2016

    Dear robertbrendan, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and are so happy to read that you found us so excellent that you wish to come back to the...More

    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Laundry Service
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$126 - US$254 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
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    Traveller (264)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (26)
    Hotel & Grounds (185)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Tayl50
    28 November 2017|
    AnswerShow all 3 answers
    Response from vajoefisher | Reviewed this property |
    You should be able to unless you booked it through orbitiz, expedia as a flight/hotel package. Call them directly and ask them.
    0
    Votes
    Lorrie W
    30 September 2017|
    AnswerShow all 3 answers
    Response from rhiannadow4 | Reviewed this property |
    No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
    1
    Vote
    Cathy W
    20 September 2017|
    AnswerShow all 6 answers
    Response from rhiannadow4 | Reviewed this property |
    They do hold 50/night on a credit card for damages and things like that.
    1
    Vote
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