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30/10/2017 31/10/2017
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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
    011 60 1-800-81-8081
    Hotel website
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    Lowest prices for your stay
    30/10/2017 31/10/2017
     5 people are viewing this hotel
    US$141
    US$120
    SAVE US$21
    US$141
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    US$141
    US$120
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    Traveller (261)
    Room & Suite (144)
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    Overview
    • Excellent36%
    • Very good23%
    • Average21%
    • Poor10%
    • Terrible10%
    Travellers talk about
    “west end” (46 reviews)
    “jfk museum” (25 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Hotel ZaZa Dallas
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    Sheraton Suites Market Center
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    Hampton Inn & Suites Dallas Downtown
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    Rooms
    30 Oct31 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,313)
    There are newer reviews for Crowne Plaza Hotel Dallas Downtown
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    301 - 305 of 1,238 reviews

    Reviewed 22 March 2016

    Stayed here for a convention & wished I had stayed elsewhere. Crowne Plazas seem to have an M.O. of being once nice hotels in a state of disrepair and this hotel was no exception. My room itself was fine, but the bathroom was very grungy...More

    Thank Josh L
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 22 March 2016

    Dear Josh L., Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We are sorry you did not enjoy your stay with us, did not like the locals in the area of the hotel, and that our...More

    Reviewed 21 March 2016 via mobile

    It is a very dated hotel in need of a massive renovation. My room was clean, bed was compfy and linens seemed new. Staff was friendly and helpful. Upper mgt/owner doesn't seem to give line level staff enough support as our meeting was poorly executed...More

    Thank jmktravelsalot
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 22 March 2016

    Dear jmktralesalot, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and will bring all of your comments to the attention of the owner and upper management. Thank you again for staying with...More

    Reviewed 21 March 2016

    Booked last minute. Would stay there again. Nice perk the 2 bed option was a king (perhaps queen) and a full. When traveling with the daughter my wife and I hate being stuffed into a full size bed. We walked all over to the historic...More

    Thank Mikethek147354
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 22 March 2016

    Dear Mikethek147354, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and are glad you enjoyed your stay. Thank you again and we wish you many happy returns. Sincerely, Brian Angerer...More

    Reviewed 19 March 2016

    It is just an outdated hotel that they have tried to update.... overpriced for "condition of room" lobby area is nice - bar food was horrible. I guess it is highly priced due to location of downtown Dallas.More

    Review collected in partnership with this hotel
    Thank cherisk2016
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 19 March 2016

    Dear Cherisk2016, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are sorry that you feel the condition of the room was not equivalent to the price paid. Thank you again for...More

    Reviewed 18 March 2016

    I stayed there from March 14th through the 16th. The room #1505 was pretty spacious and comfortable. I was not very impressed by the hotel itself, however they have a very good valet and shuttle service. Breakfast was not included and they don't have an...More

    Thank Gianluca B
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 21 March 2016

    Dear Gianluca B, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your four star experience. We appreciate the feedback. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$118 - US$279 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Booking.com, IHG, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
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    Traveller (261)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (26)
    Hotel & Grounds (182)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lorrie W
    30 September 2017|
    AnswerShow all 3 answers
    Response from rhiannadow4 | Reviewed this property |
    No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
    1
    Vote
    Cathy W
    20 September 2017|
    AnswerShow all 6 answers
    Response from rhiannadow4 | Reviewed this property |
    They do hold 50/night on a credit card for damages and things like that.
    1
    Vote
    maryhmcdow
    19 July 2017|
    AnswerShow all 2 answers
    Response from Hunter R | Reviewed this property |
    The pool is on the top floor and yes it is a rooftop pool but it is very out dated/A bit rundown. I'm not sure where the fitness center is I did not visit the fitness center.
    0
    Votes
    Room Tips
    "Book early to get a good rate"
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    "Choose a different property"
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    "I’m not sure how you would accomplish this."
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    "all the same. all are good rooms"
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