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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
    Hotel website
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    06/08/2017 07/08/2017
    Savings alert: 24% below average rate

    The price you found is 24% lower than this hotel's average rate of US$133/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    Traveller (250)
    Room & Suite (144)
    Dining (30)
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    Overview
    • Excellent36%
    • Very good23%
    • Average21%
    • Poor10%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,259)
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    There are newer reviews for Crowne Plaza Hotel Dallas Downtown
    See the most recent reviews

    331 - 335 of 1,186 reviews

    Reviewed 22 September 2015 via mobile

    I really loved the location of the hotel. Walking-distance to bars, restaurants, museums and great shopping. I can really recommend the aquarium as well, which is only 2 min walking from the hotel. The staff was friendly and made us feel welcome. What I didn't...More

    1  Thank Mimmi B
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 24 September 2015

    Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience with us. It is feedback and comments, such as yours, that allows us to improve and correct deficiencies when they arise. Thank you again for...More

    Reviewed 17 September 2015

    I'm not a very happy customer. My Husband and I stayed at the hotel the night of September 2nd 2015. Our room smelled funny, a musty, smoky smell. As we were only there one night, we couldn't be bothered moving rooms. We had a car...More

    1  Thank SleeplessinNewYork
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 18 September 2015

    Dear SleeplessinNewYork, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We are truly sorry if there is some issue that has presented itself in regards to some breakfast charge, but are you sure it is not...More

    Reviewed 13 September 2015

    Almost everything you want to see on a tourist visit to Dallas TX is in walking distance of the Crowne Plaza. What you can't walk to you can easily get to via light rail or bus with stops less than a stone's throw from the...More

    Thank Tony Z
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 14 September 2015

    Dear Tony Z, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are glad you enjoyed your stay. What can we say it is all about location, location, location, and the fact...More

    Reviewed 10 September 2015

    The Hotel was fine, the people in charge left a lot to be desired!!! So unorganized I could not believe it!!!! They need to clean house and hire some decent people to run this place!!! Beautiful Bar, we sat there for at least 8 mins...More

    Thank veroniquej115
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 10 September 2015

    Dear veroniquej115, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and are sorry you were not happy with your stay. Thank you again for staying. Sincerely, Brian Angerer Front Office Manager Crowne...More

    Reviewed 10 September 2015 via mobile

    Fantastic staff and location to downtown. Once you leave the lobby, the hotel floors smelled musty and parts of the property needed updating. The room was decent and clean and was relatively quiet. If I had read the earlier post about the robbery, I would...More

    Thank Howard R
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 10 September 2015

    Dear Howard R, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and are working to update parts of the property as it is a very busy hotel. We have also read the...More

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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$111 - US$187 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Hotwire, Travelocity, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
    Add Photo Photos
    Traveller (250)
    Room & Suite (144)
    Dining (30)
    Pool & Beach (22)
    Hotel & Grounds (176)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Dallas World Aquarium
    3,723 reviews
    .30 km away
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    .43 km away
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    .31 km away
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    .40 km away
    Ask a question
    Questions & Answers
    maryhmcdow
    19 July 2017|
    Answer Show all 2 answers
    Response from Hunter R | Reviewed this property |
    The pool is on the top floor and yes it is a rooftop pool but it is very out dated/A bit rundown. I'm not sure where the fitness center is I did not visit the fitness center.
    0
    Votes
    CARLAES
    18 June 2017|
    Answer Show all 2 answers
    Response from Caitlin L | Reviewed this property |
    no idea. try to check Google maps
    0
    Votes
    Jason Y
    9 May 2017|
    Answer
    Response from Phyllis P | Reviewed this property |
    Do not know. Did not utilize the tv input etc. Only turn tv / radio on & off while in room.
    -1
    Votes
    Room Tips
    "The 9th floor has the exercise room and pool."
    Read review
    "Don't stay in room 1411"
    Read review
    "Rooms are generally good and our top floor was really nice."
    Read review
    "The higher up you are, the better your views become."
    Read review
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