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Renaissance Dallas Hotel

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Renaissance Dallas Hotel
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830 Reviews from our TripAdvisor Community

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Showing 818: English reviews
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Dallas, Texas
Reviewed 4 days ago NEWvia mobile

The hotel is clean and lively! Parking is adequate. Had a great view. Hotel staff were great! The Restaurant - horrible wait for breakfast - confused as to who was actually working the front counter. I saw one guest grab a waiter who cut his "homies" in front of at least 3 or more parties waiting (including my party) to...

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Helpful?
Thank Jack50
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for your review of our hotel and Asador. I am so sorry to hear that you were disappointed with the service and wait time in our restaurant. If you would like to give us a call and speak with our Restaurant Manager, please do not hesitate to do so at 214.631.2222. Warmest regards, Jane Schoonhoven, Executive...

Dallas, Texas
Reviewed 4 days ago NEWvia mobile

Maybe it's just me, but I think this hotel needs revamping. It's a nice hotel but it feels a bit dated. The employees here are really friendly. The food that we had at our conference was no better or worse than any other conference hotel.

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Helpful?
Thank Melinda213
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Melinda, thank you for your review. I am happy to hear that you felt that our ambassadors were really friendly but am sorry that you felt the food was average. If you have any questions or would like to speak with one of our managers, please do not hesitate to give us a call at 214.631.2222. Kindest regards, Jane...

Texas
Reviewed 5 days ago NEW

My fiance and I decided to have a stay-cation near Dallas for Valentines weekend. This stay was great. They were offering a package deal for parking, breakfast and chocolate covered strawberries. If they have any type of packages or promotions, take them for they are worth the price. This hotel has a five star vibe with a four star budget....

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Helpful?
Thank QuietObserver71
Stephenville, Texas
Reviewed 5 days ago NEWvia mobile

This is a very nice and beautiful hotel. Close to every great attraction in Dallas, excellent food at the Asador Restaurant, relaxing place, luxury rooms, I am definitely coming back for second stay soon. Staff is really nice, happy, welcoming and warm. Loved it, would recommend 100 %

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Helpful?
Thank Marcelo R
Austin, TX
Reviewed 6 days ago NEW

Just OK. Hotel decor/lobby: 3 stars. Room -- 2.5 stars -- a bit cramped, especially the bathroom area Club lounge: 4 -- very nice space; selections much more limited than Ritz or JW Marriott club level Room Service: Can I give zero stars? We decided to sleep in, and the choice was to rush to get the breakfast at the...

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Helpful?
Thank MTaylor815
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you for taking the time to review our hotel - I am sorry to hear that you were so disappointed with your In Room Dining Experience. At Your Service is the new In Room Dining standard for Renaissance Hotels that was rolled out towards the end of last year. I hope that you will consider us again and try...

Atlanta, Georgia
Reviewed 6 days ago NEW

Stayed here as part of a company business conference. There were things I liked and things I didn't like, but it served the purpose for the conference. Pros: - clean, comfortable room with nice bed, pillows, etc. - Wi-Fi included with the conference rate (standard rate is $12.95/day, however, FYI) - well-equipped fitness center - catered food for the conference...

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Helpful?
Thank Marion G
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Marion, thank you so much for taking the time to review our hotel. I am so sorry that your lunch in Asador was disappointing and I apologize for the elevators. We are working on that and hope to have them fixed soon. If you have any questions or would like to speak to someone here directly, please do not...

Bloomfield Hills, Michigan
Reviewed 4 weeks ago via mobile

There is no denying this is a nice hotel. The rooms are very comfortable and it is full service with a restaurant and numerous conference rooms. The concierge level was nice with a quality cooked breakfast. The only thing that may make you think twice about booking here is cost and location. Our nightly group rate was $241, which included...

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Helpful?
Thank jongable
Milton, Canada
Reviewed 21 January 2017 via mobile

Hotel is clean. Staff were great and room was ok. But the elevators were a mess. Attended a conference and seemed to be always waitting. Only 2 working it seemed. Front bar was good. Bartenders were on point. Not in a great area. Police sit in the lobby fri/ sat nights. Kind of scary considering your on a hotel. Food/...

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Helpful?
Thank Joanne R
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Joanne - thank you for your review of our hotel. I am very glad to hear that the staff and service were on point but am terribly sorry that you had to wait so much for the elevators. I hope that you will consider staying with us again and if you would like, feel free to call us at...

Wellingborough
Reviewed 21 January 2017 via mobile

Stayed here for a business trip for 6 nights, the hotel was clean and tidy but lacked any character, the restaurant and bar area were small but functional. The elevators were a joke, there were many times I had to wait 10-15 mins for one to arrive this became the joke of the week amongst my colleagues as they all...

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Helpful?
Thank BigMas
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for your review - I am so sorry to hear that you had to wait so long for the elevators when you were here. I do apologize for this and if you would like to call us to further discuss your stay, please do not hesitate to do so at 214.631.2222. Kindest regards, Jane Schoonhoven, Executive...

Mansfield, Texas
Reviewed 19 January 2017

I was greeted immediately upon walking in the door. The bar and restaurant was a easily accessible and service was cordial. The drinks were fairly priced and flat screen TVs were located in the bar area. The food was good. Housekeeping came early in the morning on my floor so if you don't want to be bothered early you may...

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Helpful?
Thank Alondra P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Renaissance Dallas Hotel

Address: 2222 Stemmons Freeway, Dallas, TX 75207
Region: United States > Texas > Dallas
Price Range: RM600 - RM1,462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Dallas Hotel 4*
Number of rooms: 514
Reservation Options:
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Also Known As:
Renaissance Dallas
Dallas Renaissance
Hotel Style:
#21 Luxury Hotel in Dallas
#31 Business Hotel in Dallas
#37 Romantic Hotel in Dallas
#43 Family Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Dallas Hotel staff and other travellers.
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Questions? Get answers from Renaissance Dallas Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a city view to see the Dallas skyline”
 of 5 bubbles QuietObserver71, 22 Feb 2017 | Read review
“Get City View room”
 of 5 bubbles MTaylor815, 21 Feb 2017 | Read review
“High floor, south side will provide a beautiful view of downtown Dallas at night”
 of 5 bubbles alondrap367, 19 Jan 2017 | Read review
“Get a room overlooking the highway then you could see the skyline”
 of 5 bubbles spago27, 7 Dec 2016 | Read review
“High Floor/Corner Room”
 of 5 bubbles Dealmaker, 16 Nov 2016 | Read review
5 of 5