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Rosewood Mansion on Turtle Creek

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#8 of 201 Hotels in Dallas
Certificate of Excellence
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1 room 2 adults 0 children
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Rosewood Mansion on Turtle Creek
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673 Reviews from our TripAdvisor Community

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Dallas
Reviewed 6 days ago NEW

The Mansion on Turtle Creek used to be a class restaurant. Now no dress code! Shocking at those prices! Had lunch with my sister on Saturday - April 15th. The food was okay, nothing special. The people that came in for lunch looked pitiful! dirty jeans, tee shirts, flip flops. Disgusting! We were almost finishing our lunch around 1:30pm when...

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Helpful?
Thank Mitchell S
RosewoodDallas, General Manager at Rosewood Mansion on Turtle Creek, responded to this review

Dear Mitchell S., Thank you for taking the time to provide information about your recent visit to The Mansion Restaurant. I am very disappointed and concerned to learn of your experience during lunch with your sister, as our restaurant windows should never be cleaned while guests are dining. We consider the happiness of our guests to be of the utmost...

HOUSTON
Reviewed 6 days ago NEW

This was my second visit to this hotel and the room where we spent a single night this time did not seem as luxurious as the one we had a couple of years ago. It was very comfortable but our view was a construction zone (new parking garage?) next door and our room had a hint of a mildew smell...

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Helpful?
Thank SLYCAST
Santa Fe, New Mexico
Reviewed 2 weeks ago

There is probably not a better hotel in Dallas. Service levels are off the chart and accommodations are very comfortable. I do not know what hotels see in providing a comforter that could be used in the Artic - I ended up sleeping under just the sheets. Find another place for breakfast as the food is ordinary at extraordinary prices.

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
Thank Newton R
Reviewed 3 weeks ago

I stayed for couple of days here for a business meeting. Hotel is in a residential neighborhood. As the meeting was in hotel's conference center, I ended up staying for almost the entire time at the hotel. Rooms were comfortable but they need to work on basic stuff like billing & accounting. I cleared my account when checking out but...

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Helpful?
Thank Piyush B
RosewoodDallas, General Manager at Rosewood Mansion on Turtle Creek, responded to this review

Dear Piyush B, Thank you for taking the time to share your thoughts concerning your recent stay. Please accept my sincere apologies for the billing delay and miscommunication you experienced. We work hard to deliver exceptional service and I am disappointed that we fell short. Should your plans bring you back to Dallas, it would be my pleasure to personally...

Santa Monica, California
Reviewed 4 weeks ago via mobile

Being there numerous time , we had a great memory of this hotel , My friend and i . So when we got into our Room with a little window view on the air conditioning units , and a single sink bathroom : we were really disappointed.. but couple phone calls and our expectations were met again ! Great service:...

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Helpful?
Thank paris1962
Albuquerque, New Mexico
Reviewed 4 weeks ago via mobile

If you are traveling on a business trip and not paying the bill, you may not care. But, I splurged for a room and it was a disappointment. Besides the construction that started early outside my room, the overall experience is not 5 star. Bathrooms are super small and the overall appearance is one where it "appears" to be luxurious...

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Helpful?
Thank 544heather
RosewoodDallas, General Manager at Rosewood Mansion on Turtle Creek, responded to this review

Dear 544heather, Thank you for taking the time to comment on your recent visit. While I am grateful to learn our Guest Relations Manager had the opportunity to connect with you before your departure, please accept my sincere apologies for the lapse in service you experienced with the room appearance. We look forward to welcoming you back to the Mansion...

Midwest City, Oklahoma
Reviewed 4 weeks ago

We found the entire experience wonderful. Great poolside room, friendly valet, amazing staff, nice bar selection and a seriously advanced fitness center with dry and wet sauna. We had breakfast, it was good. We enjoyed the jalapeño sausage and best bacon we had ever had. Ordered coffee and pastrys for breakfast in room one morning.... the set up was beautiful...

Review collected in partnership with Rosewood Hotels & Resorts
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Thank butterbean73
Independence, Missouri
Reviewed 4 weeks ago

Lovely place. Clean rooms. Spacious common areas. Fantastic, friendly, professional staff. They were ever-present but never in the way. They made our meeting space feel welcoming. The food was perfect!

Review collected in partnership with Rosewood Hotels & Resorts
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Thank Z2816CJtinac
Toronto
Reviewed 4 weeks ago

This was probably our most comfortable hotel experience ever. In a friendly, totally human way, everyone was welcoming, personable, helpful and knowledgeable - and first among equals were the concierges, who are a centrepiece (not just an available service) of the guest-focused way the hotel is run. Everything about the rooms and the service, including housekeeping, is well thought out...

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Thank l_and_r_toronto
Houston
Reviewed 5 weeks ago

Spending a few days at The Mansion is a wonderful treat. The rooms are beautiful, the beds and linens are luxurious, the food is delicious, the restaurant and bar are very New York, the entire staff was gracious and welcoming. The public spaces are magnificent and the art collection is stunning. The neighborhood is gorgeous and was a wonderful area...

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
Thank Judy1237

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The most celebrated hotel and restaurant in Texas. Personalized service with residential style: geared toward celebrations, leisure travel and business travel. Renowned Mansion Restaurant featuring contemporary American cuisine with local influences. ... more   less 

Additional Information about Rosewood Mansion on Turtle Creek

Address: 2821 Turtle Creek Blvd, Dallas, TX 75219-4802
Region: United States > Texas > Dallas > Oak Lawn
Price Range: RM1,404 - RM2,919 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mansion on Turtle Creek 5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Rosewood Mansion On Turtle Creek Hotel Dallas
Hotel Style:
#4 Romantic Hotel in Dallas
#6 Spa Hotel in Dallas
#7 Luxury Hotel in Dallas
#15 Business Hotel in Dallas
#21 Family Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mansion on Turtle Creek staff and other travellers.
3 questions
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Pennsylvania
6 months ago
over a year ago

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Questions? Get answers from Rosewood Mansion on Turtle Creek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I live in Dallas, Tx. I didn't stay at hotel. My sister was visiting from out-of-town.”
226mitchells, 17 Apr 2017 | Read review
“We got poolside and had a lovely view as well as easy 24 hour access to pool.”
butterbean73, 22 Mar 2017 | Read review
“Coffee maker was the ONLY thing missing from this beautiful space.”
Z2816CJtinac, 22 Mar 2017 | Read review
“The Bar is great!”
783phillips, 17 Mar 2017 | Read review
“Ask about making sure you get a room that is not adjacent to the construction going on right now!”
sunils265, 9 Mar 2017 | Read review
5 of 5