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Candlewood Suites Decatur Medical Center

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Candlewood Suites Decatur Medical Center
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58 Reviews from our TripAdvisor Community

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Showing 58: English reviews
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Tomball, Texas
Reviewed 5 days ago NEW

From beginning to end,our stay at this property was outstanding. The kitchenette was stocked with everything needed to cook and clean. The free laundry can't be beat...be sure to bring your own detergent/softener as that is not included. The rooms are spacious. OMG>>>the bed was nice and firm yet still comfortable. The price can't be beat...with taxes for one night...

Thank TexansFan2011
Celia R, Front Office Manager at Candlewood Suites Decatur Medical Center, responded to this review

Dear TexansFan2011, Thank you for taking the time to express your thoughts and feedback about our Hotel regarding your recent visit. We are very glad to hear that your stay with Candlewood Suites Decatur Medical Center – Decatur, TX was pleasant and enjoyable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional...

White Bear Lake, Minnesota
Reviewed 4 November 2016

Check in was seamless, the staff was wonderful. The room was a nice size, very clean and bed was extremely comfortable. We stayed for 3 days while enjoying the area. This location was close enough to comfortably drive in to Dallas for a day. We did use the exercise room and were happy with the selection of machines, weights, etc....

Thank Pat5414
About Hotel's Favourite Review
Las Vegas, Nevada
Reviewed 1 week ago

Please see the photo of my receipt from a recent stay at this hotel...I was quoted a rate of $79 per night for four nights...who knew they were going to jack up the rate on my last night WITHOUT TELLING ME AND BLACKING IT OUT on my bill?? Is this how Candlewood does business? Everyone should keep an eye out...

Thank VA R
Celia R, Front Office Manager at Candlewood Suites Decatur Medical Center, responded to this review

Dear VA R, Thank you for contacting the Candlewood Suites Decatur Medical Center regarding your billing issue during your stay with us. I had review your reservation and the needed adjustments have been made. We are sorry for the inconvenience this might had caused you.

Iowa Park, Texas
Reviewed 16 March 2017 via mobile

A member of my family had a procedure done in decatur, texas. Booked a room at candlewood suites which was located just a short distance from the hotel. The room was clean and roomy. The room has a small kitchen with a full size refrigerator. The room was very nice. I have two negatives about this perticular hotel. We did...

1Thank Trena R
IHGService, Guest Relations Manager at Candlewood Suites Decatur Medical Center, responded to this review

Hi Trena R, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your kind regards toward the overall cleanliness of our property including our location serving its purpose for your travel needs, it is regrettable to learn that your stay may have been negatively affected for your found the level...

Lincoln, Nebraska
Reviewed 16 January 2017 via mobile

Had to stay due to death in the family. This hotel is right next to the hospital. Upon checking in the desk clerk asked what brought us to Decatur and upon learning of the reason promptly gave us a huge discount. I was pleasantly surprised since the rate was already low. The room was clean and the hotel was quiet....

2Thank jantraveler9
Mead, OK
Reviewed 2 January 2017

We checked in for one night. The girl at the front desk was very friendly and quickly gave us a room on the 4th floor. We had requested a room on the first floor, as were were travelling with our dog, who hates elevators! She quickly found us a first floor room and made the change for us. We asked...

Thank Jan S
Sweetwater Texas
Reviewed 23 November 2016

Not a big town but a very nice hotel with clean nice rooms, it had a full kitchen and the bed was comfortable. The staff was very friendly and gave us ideas of where to eat at in town. If I ever come back to Decatur this will be the place to stay!

Thank TooSassy30
Edmond, Oklahoma
Reviewed 4 November 2016 via mobile

I always have a pleasant stay when I'm at Candlewood Suites. Rooms are spacious, clean and refreshing. We had a billing mixup when I checked in and the Front Desk was not able to help resolve it. That is not her fault, that would be a training issue. Every employee I encountered was professional and friendly.

Thank patrikeif2
Reviewed 17 October 2016 via mobile

First off the WiFi password didn't work..so I had to call the vendor who does this hotels tech support..I was on hold about 20 min..then I had to give the kid my op anac addresses. REALLY!..next was the strange shower curtain. It isn't long enough or wide enough. I ended up spraying water all over the floor...other than that it...

Thank hanrattyK
IHGService, Guest Relations Manager at Candlewood Suites Decatur Medical Center, responded to this review

Dear hanrattyK, Thank you for your review and for choosing to stay with us. I'm happy to learn you liked our quiet accommodation and appreciate the parking option. I am sorry to hear that our WIFI service failed to meet your expectation and apologize for the inconvenience caused by the shower curtain. It is our goal to provide the highest...

Reviewed 4 August 2016

Best hotel in Decatur! Clean rooms and friendly staff. Has a small kitchen area in every room so you can bring in snacks to fix in the room. Love the free laundry facility. Most hotels are limited on machines that don't work half the time.

Thank Terry B

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Management photos: Courtesy of the property manager

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Room/Suite (20)
Bathroom (2)
Hotel & Grounds (2)
Pool/Beach Area (1)
Business Centre/Function Rooms (1)
Other (15)
04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the heart of Decatur, Texas the Candlewood Suites Medical District is the perfect place to relax and unwind with our customer service oriented staff. Our 82 beautiful guest rooms offer the perfect combination of convenience, comfort, and southern hospitality. Let us be your home away from home!! ... more   less 

Additional Information about Candlewood Suites Decatur Medical Center

Address: 601 W Thompson St, Decatur, TX 76234-2436
Region: United States > Texas > Decatur
Price Range: RM323 - RM439 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Decatur Medical Center 2.5*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Hotwire, Orbitz, Travelocity, Cancelon, Cheap Tickets, Priceline, HotelsClick and HRS so you can book your Candlewood Suites Decatur Medical Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Business Hotel in Decatur
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Questions & Answers

Questions? Get answers from Candlewood Suites Decatur Medical Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were located on the first floor, It was quiet and very convenient.”
jans487, 1 Jan 2017 | Read review
“Room on the backside by the pool is very nice had a lovely view in the morning when the sun was coming up.”
TooSassy30, 23 Nov 2016 | Read review
“Handicap assessable rooms are available upon request.”
163MaryM163, 23 Nov 2014 | Read review
“The rooms on the pool side are very nice.”
415deannag, 18 Nov 2014 | Read review
“All rooms are about equal”
JERRYG967, 13 Nov 2014 | Read review
5 of 5
US$68* /night
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Prices are for 1 room, 2 adults
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