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Howard Johnson Express Inn - Denton

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147 Reviews from our TripAdvisor Community

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There are newer reviews for Howard Johnson Express Inn - Denton
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Showing 146: English reviews
Mcallen, Texas
Reviewed 8 November 2016

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Thank Shari D
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Independence, Missouri
Reviewed 14 October 2016

We stayed here bc we were getting into town super late that night and needed a place to sleep for a few hours. The two front desk clerks that we had contact with were both unable to communicate with us effectively bc of their language barrier. The wifi didn't work some of the times so we had to go to...

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Thank Nichole C
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for sharing this heartfelt review of our hospitality and review regarding our high standards of cleanliness. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to...

Los Angeles, California
Reviewed 13 October 2016

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Thank U6687FOashleyb
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Iowa Falls, Iowa
Reviewed 10 October 2016

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Mineral Wells
Reviewed 2 October 2016

I've stayed at this hotel many times and on each of the previous occasions they have accommodated our needs (ground floor, outside door, service animal). For this stay we were greeted by an unprofessional, untrained, and frankly rude individual. First the attendant recognized that we had stayed there many times before, but insisted that we pay a deposit on the...

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Thank David S
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Dear David S, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We also promise to resolve the problem you are addressing. On behalf of our entire staff,...

Tulsa, Oklahoma
Reviewed 12 September 2016

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Thank charlescR2549OP
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Oklahoma City, Oklahoma
Reviewed 10 September 2016

The room was clean, but very basic, no frills. They did require us to put down $40 just in case we were going to towels from the room.

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Thank jcS8273MV
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Dear jcS8273MV, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. Thank you for choosing our hotel. We hope to see you again soon.

Denton, Texas
Reviewed 6 September 2016

Never stay there again! People walking up and down the halls all night. Bad neighborhood with drug selling going on . Horrible smell and decor!

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Thank 817billym
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Hi 817billym, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations.I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. I...

Texarkana, Texas
Reviewed 19 August 2016

Wifi was not good, slow and would drop connection all the time. Any other issues or questions I had, were handled quickly and met my needs.

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Thank Trbanks
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your stay. I am sorry for the issue with the WiFi connection and I thank you for bringing it to our attention....

Richardson, Texas
Reviewed 16 August 2016

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Thank suzellel2016
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Howard Johnson Express Inn - Denton

Address: 3116 Bandera Street, Denton, TX 76207
Region: United States > Texas > Denton
Price Range: RM248 - RM461 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Denton 2*
Number of rooms: 77
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Also Known As:
Howard Johnson Denton
Denton Howard Johnson
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Express Inn - Denton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible stay somewhere else.”
 of 5 bubbles steveeY300WG, 27 Nov 2016 | Read review
“Don't take your pets!”
 of 5 bubbles 4601234567, 20 May 2016 | Read review
“Request a King Size Bed.”
 of 5 bubbles 220reshmak, 13 May 2016 | Read review
“Rooms inside are noisy and there are no elevators to the 2nd and 3rd floors”
 of 5 bubbles 814sherylg, 21 Feb 2016 | Read review
“Go elsewhre”
 of 5 bubbles b1bayer, 11 Jan 2016 | Read review
5 of 5