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Howard Johnson Express Inn - Denton

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Howard Johnson Express Inn - Denton
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145 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Wichita Falls, Texas
Reviewed 10 August 2016

Nice friendly service. Clean rooms . soft beds. Clean carpet. Sink and bathroom clean. No bed bugs.

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Helpful?
Thank pamelao539
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are all looking forward to your next visit and hope it will be just as enjoyable.

Atlanta, Georgia
Reviewed 7 August 2016

I checked in at 2 am, was working all night and needed to lay down till 6am so I could go back to work... they charged me a $40 deposit???? It took two days to get my deposit back!!!!

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Thank kennethk621
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for this review of our hotel. The $40 deposit is for the incidental deposit which is 100% refundable to the guests if there are no damage/s is/are found on the amenities, electronics etc. in the room they stayed in. Refund will be put back to your credit card after 3-5 business days or depends on how fast your...

Reviewed 26 July 2016 via mobile

Upon check-in the poor service started. The desk worker couldn't find our reservation made via Expedia. I was looking on my phone for the confirmation # and he told us to go sit down and he would call us up when he was ready. We were the only people in the lobby! We finally got a room after Expedia called...

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Thank Anita H
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It...

Amarillo, Texas
Reviewed 19 July 2016

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Lubbock, Texas
Reviewed 11 July 2016

The only redeeming quality of this hotel was the friendliness of the staff. Everything else was basically disgusting and unsafe. Luckily, the air conditioner sounded like a freight train, but at least it drowned out the sound of all of the unsavory activities going on all night. We booked this because they were pet friendly and had a pool. We...

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Thank Y7186CEcindyb
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you...

El Paso, Texas
Reviewed 24 June 2016

Mattresses were dirty. Very little parking. Ac was blew air low even while on high settings. Not the best hotel we have stayed in.

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Thank DANIEL D
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for taking the time to leave such thorough and revealing feedback. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing this...

Austin, Texas
Reviewed 29 May 2016

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

A TripAdvisor Member
2 reviews
Reviewed 25 May 2016 via mobile

The inside isn't comfortable at all or that at home feeling. The staff are very ride and judgmental. The entire hotel could afford too be remodeled. They tack on unexplainable fees. I would for sure avoid this hotel at all possibility. There isn't really anything at all I enjoyed about my stay here.

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It...

Rockport, Texas
Reviewed 21 May 2016

OMG! I had to leave with my dog! It stunk. The phone didn't work, the A/C was so very loud, I could not believe it! So after going up 3 flights with my luggage, then talking with my son to let him know I made it in town (after 8 hrs of driving) going back downstairs to tell Sunny I...

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Thank 4,601,234,567
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the...

Owasso, Oklahoma
Reviewed 19 May 2016

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Howard Johnson Express Inn - Denton

Address: 3116 Bandera Street, Denton, TX 76207
Region: United States > Texas > Denton
Price Range: RM236 - RM312 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Denton 2*
Number of rooms: 77
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Also Known As:
Howard Johnson Denton
Denton Howard Johnson
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Express Inn - Denton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible stay somewhere else.”
 of 5 bubbles steveeY300WG, 27 Nov 2016 | Read review
“Don't take your pets!”
 of 5 bubbles 4601234567, 20 May 2016 | Read review
“Request a King Size Bed.”
 of 5 bubbles 220reshmak, 13 May 2016 | Read review
“Rooms inside are noisy and there are no elevators to the 2nd and 3rd floors”
 of 5 bubbles 814sherylg, 21 Feb 2016 | Read review
“Go elsewhre”
 of 5 bubbles b1bayer, 11 Jan 2016 | Read review
5 of 5