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We were here for and event nearby and enjoyed the location of this HI express. The staff was very friendly, let us check in earlier than what was stated. The room was very quiet even though it is very close to I-35, the location was...More
Response from Kalee L, Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded yesterday
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!
I had a reservation for this hotel for Jan. 24th, and I was in need of cancelling that reservation due to a change in my business plans. I was outside of the cancellation window however and it looked as I would be stuck. The manager,...More
Response from Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 25 January 2018
Thank you for your consideration in our property. We're happy we were able to accommodate your situation and look forward to having you as our guest in the future!
So I accidentally booked 2 rooms for the night before our intended stay at the Holiday Inn Express in Denton TX. Up arrival I was informed that we were considered "no shows" and charged for the two rooms for the night. After explaining my situation...More
Thank Bill G
Response from Kalee L, Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 1 week ago
Thank you for your feedback. Our staff appreciates your encouragement. We do our best to fulfill the needs of all of our guests and it makes me very happy to see when we are able to do that and that it is recognized. We look...More
I have never stayed at a hotel that was so hospitable, it made me feel like I was at home. Our car had broken down so it was not a planned or pleasant trip for us, but the staff help us forget about our troubles....More
Response from Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 2 weeks ago
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
Absolute wonderful place to spend the night! Very courteous staff with immaculate rooms! The breakfast was great, the rooms were comfy, and you never felt unsafe! The price was spot on, a great value! Keep up the good work!
Thank Gary S
Response from Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 3 weeks ago
Thank you so much for your feedback. We are very glad to be able to accommodate you this time and anytime you are visiting the area. We look forward to serving you again soon.