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Stayed here for a night while traveling for business. Nice hotel, room was clean, bed was comfortable, however rooms are not very well sound-proofed. I was woken up around 4am to either the person above me, or a room next door getting sick. Also each...More
1 Thank Samantha J
Response from Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 26 October 2017
Thank you for your review! We're happy you enjoyed your stay and had a very clean and comfortable room. We do want to apologize for the noise level you experienced. We will take your review to heart and speak about any changes we can make...More
This hotel was spotlessly clean, very welcoming and very quiet. Rooms are situated so that none of them face the interstate. So I would imagine all are as quiet as ours was. The staff was very helpful. The lady who manned the Breakfast bar was...More
Response from Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 15 October 2017
Thank you for your awesome review! We're happy you enjoyed your stay and had a stellar breakfast experience. We will let our breakfast attendant that they are doing an exceptional job and to keep it up. You are welcome back for another great experience anytime....More
We stayed here during a local tennis tournament. This is a nice Hotel. Clean with big rooms. Staff is nice. Good value. Close to everything in town. Right on the interstate. We would happily
stay here again.
Response from Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 10 October 2017
Thank you for your review! We're glad you enjoyed your stay with us, and we look forward to seeing you again!
This HIE was updated earlier this year, according to the desk clerk. Clean (mostly), newish, modern. The room is standard size, the bed (king) was very comfortable, and room amenities were standard for HIE. Wifi was good, nice-sized TV, and breakfast was fine (standard HIE...More
Thank Thomas L
Management response:Responded 19 September 2017
Thank you so much for your review. We are glad that for the most part you enjoyed your stay. I have taken note of the issues you had in your room and will have them fixed promptly. We apologize for the inconvenience of the issues...More
We are relocating to the area so have stayed in a variety of hotels while looking for houses with our 5 year old and 2.5 year old twins. We had reserved a room with 2 queens and asked for an extra cot in case. When...More
Management response:Responded 9 August 2017
Thank you all so much for your awesome review. We do our very best to meet every guest with everything they need and I'm so happy to here that your needs were met at check in with such friendly hospitality. We wish you luck on...More