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Holiday Inn Express & Suites Denton - UNT - TWU

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Traveller (27)
Room & Suite (26)
Dining (7)
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Overview
  • Excellent59%
  • Very good25%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (278)
There are newer reviews for Holiday Inn Express & Suites Denton - UNT - TWU
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All reviewshi expresscinnamon rollsmicrowave and refrigeratornice hotelfresh cookiespool and hot tubgreat night's sleepfrontage roadcomfortable bedbusiness travelclean roomsother hotelsthe breakfast areadesk clerkchecking inexcellent breakfasthotel staff
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71 - 75 of 276 reviews
Reviewed 24 May 2016

I have stayed at this hotel twice this past year on business,,,,,,my employer books the rooms......but in January we had no soap, no shampoo, no tissues (had toilet paper), and when I went to the desk, they apologized and said they'd run to Wal Mart....More

Thank Kstra
Response from kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 25 May 2016

Thank you for your review. We appreciate your loyalty and thank you for letting us know these things. We will improve all of the items that you mentioned and want to apologize for them being an issue the first time, and certainly the next. Thank...More

Reviewed 18 May 2016 via mobile

The hotel is convenient and comfortable but is in serious need of upkeep and maintenance. Furniture is badly worn and I'm some places tattered. Crude plaster patches on walls show where needed maintenance has been deferred. Very good breakfast buffet and service. All in all...More

1  Thank ronbA3653TY
Response from kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 19 May 2016

Thank you for your review. We will be making some updates to the property soon and look forward to you having an opportunity to stay with us following this. Safe Travels, Hotel Staff

Reviewed 16 May 2016

First, the positive. The staff is friendly and attempts to be helpful. The decor is very pleasant (except for the hideous carpet in the hallways). But the A/C wouldn't adjust, so I was hot all night long. The room had a huge spiderweb in the...More

Thank dam0rt
Response from kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 17 May 2016

Thank you for your review. Please allow us to apologize for your experience and please consider reaching out to our GM. She will delight in being able to make this right. You can reach her at the office, at 940.808.0600. Thank you, Hotel Staff

Reviewed 15 May 2016

This is a nice Holiday Inn Express with the typical amenities - nice hot breakfast, nice lobby, clean and updated room. We had consistent problems with the internet and hotel staff seemed uninterested in helping. The pool was small and often crowded, but the hot...More

Thank notdenise
Response from kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 16 May 2016

Thank you for your review. We apologize for the inconveniences that you encountered while staying with us. We will address these items and make changes, accordingly. Thank you, again. Safe Travels, Hotel Staff

Reviewed 2 May 2016

Holiday Inn Express is my go to hotel. I stay at hundreds of them across the country. I will never stay at this one again. The security door out the back didn't lock. The pool smelled bad, was steamy like a sauna, and had the...More

Thank Terry V
Response from kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 4 May 2016

Thank you for your review and we want to apologize for this experience. We desire that our guests have immediate access and above average service, across the board. Please consider reaching out to our GM, as she would be delighted to assist in making this...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$99 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Denton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Denton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (26)
Dining (7)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Piper P
20 October 2014|
AnswerShow all 5 answers
Response from BrookeStanley4485 | Property representative |
Hello, globetrotter237 is correct, we do not accept pets. Alexandria Hensley Front Office Manager
0
Votes
Room Tips
"The suites will make your stay more comfortable."
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"All the room are good, you cannot go wrong!"
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"The A/C unit was just right. We always request top floor, away from elevator in our travels. It is a..."
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"Don't think you can go wrong with any room!"
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