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Hilton Garden Inn Dallas / Duncanville

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Traveller (17)
Room & Suite (38)
Pool & Beach (5)
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Overview
  • Excellent53%
  • Very good20%
  • Average12%
  • Poor8%
  • Terrible7%
Travellers talk about
“front desk”(47 reviews)
“room was clean”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Dallas / Duncanville
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Dallas / Duncanville
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (531)
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270
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All reviewsfront deskbasketball tournamentroom was cleanthe hotel staffnice hotelbusiness tripbusiness centergreat place to stayfree breakfastdallaskeuriginterstatefuneralpillowsaccommodationsclerk
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1 - 5 of 529 reviews
Reviewed 3 days ago

Very easy check in and out. Handicapped room with easy access. Hotel is located right off the freeway and is very easy to access. Eateries located on area within walking distance. Nice hotel but breakfast is not included.

Review collected in partnership with Hilton Garden Inn
Thank 51junco
Response from hgiduncanville, General Manager at Hilton Garden Inn Dallas / DuncanvilleResponded yesterday

Thank you for staying with us- we appareciate your feedback on your recent visit.

Hotel's Favourite
Reviewed 10 February 2018

This was a wonderful Hotel. I always have high expectations from Hilton, but I didn't know what to expect in Duncanville Texas. The staff was wonderful, but breakfast was delicious, arrival and departure was easy, and the room was clean.

Review collected in partnership with Hilton Garden Inn
1  Thank BrendaG285
Response from Shaunda M, Manager at Hilton Garden Inn Dallas / DuncanvilleResponded 11 February 2018

Thank you for this lovely comment about our property. We truly appreciate you staying with us. We here at the Hilton Garden Inn strive for perfection. We hope to see you again very soon.

Reviewed 1 week ago

In need of a major room overhaul from changing out the linen, mattresses, blood stained bed pillows, furniture, repairing the plumbing and hiring a housekeeping crew who takes pride in ensuring the cleanliness of the rooms or a supervisor who does quality checks.

Review collected in partnership with Hilton Garden Inn
Thank elizabethsK5845QP
Response from Shaunda M, Front Office Manager at Hilton Garden Inn Dallas / DuncanvilleResponded 6 days ago

I would like to apologize for your Guest room not being up to your standards. We do value you loyalty and opinion and I will make sure to reach out to our Executive Housekeeper Manager regarding your recent stay. Again please accept our apology.

Reviewed 1 week ago

I enjoyed my night there. Check-in was not so well, as i had to verify through a third party. Bathroom could've been cleaned a little better, but my overall experience was intriguing and would definitely return.

Review collected in partnership with Hilton Garden Inn
Thank cniyatjohnson
Response from hgiduncanville, General Manager at Hilton Garden Inn Dallas / DuncanvilleResponded 6 days ago

Thank you for your review of your stay. I do apologize that check in was not smooth and for your housekeeping issues. Thank you for the opportunity to make improvements based on your feedback. We hope to see you again soon.

Reviewed 1 week ago

Stay was great will be staying hear again when traveling to Dallas. Breakfast was really good and staff was very good and professional really took good care of us. Nice and quiet, close to large factory outlet mall and a lot of good restaurants..

Review collected in partnership with Hilton Garden Inn
Thank kingkars
Response from hgiduncanville, General Manager at Hilton Garden Inn Dallas / DuncanvilleResponded 1 week ago

Thank you for staying with us! Very happy to hear of your great experience!

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$110 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (38)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (9)
Questions & Answers
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JCRCNewOrleans
23 June 2016|
Answer
Response from Leslie O | Reviewed this property |
I called the hotel and they do not supply transportation. They suggest uber or taxi. I also looked up Supershuttle on the Internet. It appears they serve Love Field. Also 'Wingz' was suggested. Wingzis a peer-to-peer... More
0
Votes
Mary P
7 November 2015|
Answer
Response from hgiduncanville | Property representative |
Hello Mary. We would love to be the site of your Christmas party. The rates will vary depending on the room size, date of the event, the menu, etc. Please call our Sales Department to get a customized quote for your event... More
0
Votes
Room Tips
"Just ask for what you want"
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"Stay at another hotel."
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"4th and 5th floor shaunda suggested"
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"There are rooms that face the interstate and ones that face the back. The back might be less noisy"
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