We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
A weekend getaway with the granddaughters close to their home while the parents were moving to the new house.
Room was very spacious and clean. We loved the pool. A nice breakfast topped it off.
Will definitely stay again.More
Thank DeAnne B
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites ElginResponded 19 August 2016
Dear DeAnne B,
Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted...More
This hotel could have been a little cleaner or a little quieter. Overall it was a little less than we expect from this chain. It's not bad, but they can do better.
The front desk staff was polite and the breakfast was hot and plentiful...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites ElginResponded 14 August 2016
Thank you for being our guest and for taking the time to share your comments. We are glad to hear that your overall stay was to your satisfaction. However, it is regrettable that some of our breakfast options and housekeeping services did not...More
This hotel is disgusting. Found bed bugs in room 310, the second room had not been cleaned since the previous guests and the third room had stains on the mattress, the floors we're filthy and there were dead crickets in the light fixtures. I wouldn't...More
Thank Brandee S
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites ElginResponded 9 August 2016
Dear Brandee S,
First of all, thank you very much for your recent stay at our Holiday Inn Express & Suites Elgin, TX. I am so sorry to see you did not enjoy your overall experience with us, especially with cleanliness. We’d like to obtain...More
We stayed here as we were attending the Lone Star Round-Up at the Austin Fair Grounds. This hotel is easy to get to from the fair grounds and keeps you out of the heavy Austin traffic and traffic back-up. The staff was extremely nice and...More
Response from Elgin-HIEX, Manager at Holiday Inn Express & Suites ElginResponded 7 October 2016
Thank you for your candid review. We have shared your compliment with our staff. We hope to see you again the next time you are in Elgin Texas.
When our AC broke June 18 we had to abandon our home so our 10 year old golden retriever wouldn't burn up!! This Holiday Inn was perfect. It was very clean which is very important to me!! It was quiet given that it is located...More
Thank Juanita D
Response from Elgin-HIEX, Manager at Holiday Inn Express & Suites ElginResponded 29 June 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.