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Holiday Inn Express Hotel & Suites Fort Worth (I-20)

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Holiday Inn Express Hotel & Suites Fort Worth (I-20)
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129 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Fort Worth (I-20)
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Showing 128: English reviews
Otago Region, New Zealand
Reviewed 3 August 2016 via mobile

On our US holiday and stayed the night in Fort Worth. Reception was nice to visit. Stu did our booking and was great to deal with. Helpful and fast. Later the night we took the free shuttle to the Stock yards for a walk around and dinner. Our shuttle driver Kedrall was friendly and pick us up again later the...

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Helpful?
Thank TinVet
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear TinVet, Thank you for your kind remarks regarding our hotel. Here at Holiday Inn Express we always want to do everything we can to make sure that every guest enjoys their stay. We thank you for choosing us as a comfy place to rest your head. We look forward to seeing you the next time you’re in Fort Worth,...

Kilgore, Texas
Reviewed 13 July 2016

This hotel was being remodeled during our visit. The pool was closed. There were several issues at the hotel that needed service. The security door at the back did not lock. The remodeling made for a lot of noise in the afternoon and evening when I wanted to rest.

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Helpful?
1Thank Joey d
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Joey d, Thank you so much for your review of our hotel. We regret the presentation of the hotel impacted your experience at our hotel. We hope to offer you a more pleasant stay in the future after the renovation is completed. Sincerely, Sharon Wilbourn General Manager

Reviewed 22 June 2016 via mobile

I accidentally reviewed the downtown Holiday Inn but this is the one I went to. Anyways, I arrived late at night. The man who attended me was super sweet and nice. He even said the guy clocking in after him would be there if I needed anything. The room was really nice & clean. I slept like a baby!! There...

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Helpful?
Thank 4780710jb
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Thank you for your kind remarks regarding our hotel. Here at Holiday Inn Express Southwest (I-20) we always want to do everything we can to make sure that every guest enjoys their stay. Shadarius will be jumping up and down to know that he was mentioned in the survey as being super sweet and nice. We thank you for choosing...

Reviewed 29 April 2016 via mobile

Well, we checked inn, and we got a clean room. There was a problem with a leak in the shower head. We were moved quickly and our new room was amazing. They have a variety of breakfast options. The coffee was good. We will stay here again when I'm in town.

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Helpful?
Thank Adriana M
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Adriana M, Thank you so much for taking time to give us your feedback for the Holiday Inn Express Fort Worth Southwest (I-20). We appreciate all the nice things you had to say. We strive to make everyone feel welcome and comfortable. From everyone here, we can't wait to see you again. Sincerely, Sharon Wilbourn General Manager Holiday Inn...

Dacula, Georgia
Reviewed 5 April 2016

Nice hotel with helpful staff, nice room, and excellent breakfast. The hotel is currently finishing its renovation, so the first floor is in a mess at the moment, but other rooms are fine. A shout-out to Lauren at the front desk who helped clean up glass that was outside near my vehicle. Also to PJ at the front desk who...

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Helpful?
Thank Eddy O
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Eddy O This review made our day. We are so happy we could make your stay enjoyable. Thank you for taking the time to give us feedback; it really helps boost employee morale. We're excited to come to work every day to be able to see people like you. Please come back and stay with us again at the...

Fort Walton Beach, Florida
Reviewed 26 March 2016 via mobile

This is our 2nd time staying in this hotel. Currently the hotel is undergoing renovations, however, it was our experience that this did not interfere with our stay in any manner. Our room was newly painted and very clean and comfortable. The desk staff had our reservation ready and already knew that we were rewards club members and added our...

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Helpful?
Thank Linda O
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Linda O, This review made our day. We are so happy we could make your stay enjoyable for the 2nd time. Thank you for taking the time to give us feedback; it really helps boost employee morale. We're excited to come to work every day to be able to see people like you. Please come back and stay with...

Springfield, Missouri
Reviewed 3 March 2016 via mobile

We were put in one of the renovated rooms...if this is the best it is going to get, drive an extra half hour and stay at the one in the next town. Beds were comfortable. Nice pillows. Yes, it was clean. The shower sprayed me in the face when I turned the water on. Sprayed the entire bathroom. Couldn't keep...

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Helpful?
Thank Tammy V
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Tammy V, Thank you so much for your review of our hotel. We regret the presentation of the room impacted your experience at our hotel. We hope to offer you a more pleasant stay in the future after the renovation is completed.

Nashville, Tennessee
Reviewed 22 February 2016 via mobile

Although the hotel is being renovated, it was very comfortable and the staff was friendly. Reno is taking place between 9-5pm and was not an issue. My room had already been renovated and it was tastefully done. New colors and theme look great. Bed very comfortable with all the pillows I needed! Towels were also thick, soft, and white, not...

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Helpful?
Thank Kathy F
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Kathy F, Thank you so much for your comments regarding your most recent stay with us! We are ecstatic to hear that your stay at our hotel was very comfortable, in a great location for your dinning and shopping needs. We are excited about the renovation of the guestrooms as well. It is our goal to provide excellent customer...

San Jose, California
Reviewed 8 January 2016

The staff was very friendly and was overwhelming supportive in organizing our weekend. We had several friends and family traveling from other countries so planning the weekend could have been chaotic. The manager helped us stay organized and was very pleasant to work with even though WE were probably not. Thank you Holiday Inn, you made our wedding weekend a...

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Helpful?
Thank Heather K
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Heather T, Thank you so much for taking time to give us your feedback for the Holiday Inn Express Fort Worth Southwest (I-20). We appreciate all the nice things you had to say. We strive to make everyone feel welcome and comfortable. From everyone here, we are happy to hear that we made your wedding weekend a great memory...

Sugar Land, Texas
Reviewed 4 January 2016

We stayed on the fourth (top) floor and the room was great, comfortable and nice upgrades. The only issue I had was my son had trouble opening the sofa bed as it was band new, and we thought it should have been made up for the evening. Ryan at the front desk was helpful and accommodating and when Hotels.com messed...

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Helpful?
Thank Karen P
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Karen P , This review made our day. We are so happy we could make your stay wonderful. Thank you for taking the time to give us feedback; it really helps boost employee morale. I will let Ryan know that you stated that he was very helpful and accommodating to your needs. We're excited to come to work every...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
NEWLY RENOVATED HOTEL! Stay Smart and enjoy our exceptional Texas hospitality at the Holiday Inn Express Hotel and Suites. We're located in the heart of Cityview in southwest Fort Worth, which is ideal for business and leisure travelers. If business brings you to Fort Worth, our location is conveniently minutes away from Lockheed Martin, Carswell NAS/Joint Reserve Base, International Plaza Business Park, Texas Department of Transportation Regional Training Center, Alcon Labs, Miller Coors Brewery, Baylor All Saints Hospital, Harris Methodist Hospital Southwest, Texas Christian University, Southwestern Baptist Theological Seminary and many other companies. If business is the last thing on your mind, we're perfectly situated for fun and relaxation. Sharpen your game at Mira Vista Golf Club, Ridglea Country Club, Pecan Valley Municipal Golf Course, or the play where the pros play at the Colonial Country Club. Get some culture at the Fort Worth Zoo or one of the many art and history museums in the Cultural District. The Hulen Mall is less than a mile away, as are more than 150 restaurants and entertainment venues. Downtown Fort Worth featuring Sundance Square and the Bass Performance Hall is about 10 minutes away via the Chisholm Trail Tollway! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Fort Worth (I-20)

Address: 4609 Citylake Blvd W, Fort Worth, TX 76132-3635
Region: United States > Texas > Fort Worth
Price Range: RM496 - RM682 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Worth (I-20) 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Fort Worth (i-20)
Holiday Inn Fort Worth
Fort Worth Holiday Inn
Hotel Style:
#41 Business Hotel in Fort Worth
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Fort Worth (I-20) staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Fort Worth (I-20) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very popular with school groups - book early and ask for upper rooms”
 of 5 bubbles NormaMorris, 27 Oct 2016 | Read review
“I liked being on the top floor as I believe it was upgraded and very clean and quiet.”
 of 5 bubbles karenpK377KN, 3 Jan 2016 | Read review
“be alert and watch for this property because it is set back out of approaching view.”
 of 5 bubbles ShawnR417, 25 May 2015 | Read review
“The wifi was unreliable.”
 of 5 bubbles bullwalk, 4 Apr 2015 | Read review
“A top floor would mean nobody would be stomping around overhead. There are two guest rooms on the ground floor at the end of the hall by the housekeepers' laundry room and conference room, #104 and #106 - it can get a little noisy while the housekeepers are coming and going.”
 of 5 bubbles tcm_crew, 8 Jan 2015 | Read review
5 of 5