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All reviewsfossil creekhighway constructionstandard courtyardjack in the boxmarriott brandrooms are quietnice clean hotelwould stay here againgreat stayhighly recommend this hotelup to datefitness centerfront desk staffberylcyrubysstarbucks
My stay here was very pleasant. I was already expecting certain standards but the employees of this hotel exceed all expectations. I was greeted by Victor upon my arrival around 11 pm. He was very kind and welcoming despite the late hour. He checked me...More
But not this one. This was not one of the best Courtyards I have ever stayed at and I have stayed at many. The staff were friendly and it was not dirty, it just lacked the quality feel of most Courtyards.More
Thank Robert G
Response from Pam P, General Manager at Courtyard Fort Worth Fossil CreekResponded 3 September 2017
Dear Robert G,
Thank you for sharing your view. While we are glad you found our cleanliness and service to be satisfactory, we failed to exceed your expectations.
Our property is scheduled to be renovated in 2020.
We truly appreciate your loyalty to Marriott brands....More
I keep staying at Courtyards while also continuing to hope at some point Marriott recognizes the Bistro concept is not working as designed. Why do I choose Courtyard? As a Marriott Platinum Elite customer, I almost exclusively stay at a Marriott hotel, about 100 nights...More
1 Thank Tony9876
Management response:Responded 10 May 2017
Thank you for your review. We appreciate your loyalty to the Marriott hotels, especially to the Courtyard brand!
As you've mentioned, the Courtyard brand does offer The Bistro restaurant; unfortunately, this does not include complimentary breakfast. Understanding how essential it is for some...More
Nice clean hotel - very friendly staff, upgrade interior, nice breakfast area and tasty! Very quiet room, comfortable, larger room than normal. A few restaurants in the area also, close to highway...recommended !!
Not up to CY standards in my opinion. Window were all extremely dirty, except for the front doors. Patio furniture was covered with dust and dirt. Housekeeping didn't replenish toiletries. Staff was friendly and professional. Wouldn't be my first choice.More
1 Thank Mayan_Brian
Response from Jore W, Manager at Courtyard Fort Worth Fossil CreekResponded 4 April 2017
Good Evening Mr. Brian,
Thank you for taking the time to share your recent experience at the Courtyard Fort Worth Fossil Creek with us.
As a valued customer, I was disappointed to hear about your experience here at the cy fossil creek. With aspiration to...More