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Here for business but didn’t want to pay thousands of dollars to stay downtown. I forgot how many amenities that Candlewood provides, from the free parking to the free laundry. Having a full kitchen is excellent too!
The fitness center has two treadmills, an elliptical,...More
We came for a weekend with our two dogs and we're able to check in early on a Friday afternoon.
The room was clean and spacious.
Each room is a suite so had full refrigerator microwave and stovetop.
The bed was comfy and the bathroom...More
My stay at this hotel was not good. The hallways smelled like smoke, the telephones inside the rooms did not work, the hallways and room needed updating, housekeeping did not exist while we were there. I thought the hotel was a nonsmoking hotel but the...More
Thank Bennie G
Response from Kristie M, Manager at Candlewood Suites - Fort Worth/Fossil CreekResponded 11 April 2017
I am sorry to hear we did not meet your expectations during your stay. We strive to provide the best service possible to our guests and I regret that we fell short of this goal. Thank you for taking the time to post about your...More
We are staying in one of the King suites with the separate bedroom and love the accommodations. Plenty of drawer space, big bathroom, shower good, nice thick towels, like the bar in the kitchen area that gives me added counter space. The front desk has...More
1 Thank Jamie S
Response from Kristie M, Manager at Candlewood Suites - Fort Worth/Fossil CreekResponded 4 April 2017
Thank you for telling us about your stay. I am happy to hear you were very pleased with our accommodations and amenities. Our suites are perfect for any family or group traveling together. We take pride in making sure our hotel is in the best...More
The majority of the staff members were helpful, but the person who checked me out was completely apathetic and didn't thank me for staying or offer any appreciation for tolerating the condition of the property. This hotel needs some attention to detail. My room was...More
Response from IHGService, Guest Relations Manager at Candlewood Suites - Fort Worth/Fossil CreekResponded 16 January 2017
Your thoughts are valuable. I appreciate that you have chosen to stay at the Candlewood Suites Dallas, Ft Worth/Fossil Creek, TX for your travel needs.
Thanks for recognizing the service you have received during your visit. Our staff will be happy to hear...More