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Hilton Garden Inn Fort Worth Alliance Airport

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Hilton Garden Inn Fort Worth Alliance Airport
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297 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Boise, Idaho
Reviewed 3 days ago NEW

Easy to find in I-35, staff is consistently friendly, great breakfast, fitness room and cleanliness. It's a great way to start and end the day with a friendly staff and clean environment when the rest of a business trip can seem a little impersonal.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank collisk2017
Spring
Reviewed 3 weeks ago

Great location, awesome staff!!! Staff was very polite and very professional. Breakfast was awesome and the hotel was great. Room was very clean, upgraded to junior suite. Plenty of extra room with a separate living room!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Desiata3
DOSHGI, Director of Sales at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review

Thank you for taking the time to review our hotel, we are so pleased to hear that you enjoyed your stay with us. We will be sure to share your comments with our team. We hope to see you again soon!

Brownwood, Texas
Reviewed 3 weeks ago

If customer service can be exceptional during the Christmas hoildays, it is obviously always first class. We were extremely impressed with the lobby and kitchen staff. They were friendly and more than accomodating even while serving us on Christmas morning. I know they wanted to be with their families but they made us feel like family.

Review collected in partnership with Hilton Garden Inn
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Thank S4606KMtimothyb
DOSHGI, Director of Sales at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review

Thank you for taking the time to review our hotel, we are so delighted to hear that you enjoyed your stay with us! We will share your feedback with our staff, we hope to see you again soon in Fort Worth!

Nashua, United States
Reviewed 10 December 2016

was not impressed with the restaurant- not enough staff to manage the customers The bed was stinking of nicotine- I realized it too late and did not have the patience to request a change. Otherwise a very good property.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank nripjeetp
DOSHGI, Director of Sales at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Our first priority is the comfort and satisfaction of our guests during their stay with us, we are sorry to hear that you did not receive the service you have come to expect from Hilton. We have shared your comments with the appropriate...

Jacksonville, Florida
Reviewed 10 December 2016

Friendly, helpful, rooms are clean and most important have Direct tv; if a coffee mate fan, you're in luck, must request half n half. Carpets looking like its time for a change, at least in the room I had...if you want a view, stay away from the odd rooms middle of hotel, I.e. 225,227,229...you get a lower level roof view....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank U4002HRrobl
DOSHGI, Director of Sales at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review

Thank you for taking time to review our hotel, we are so happy to hear that you enjoyed your stay at the Hilton Garden Inn! We will be sure to share your feedback with our team during our morning meetings. We look forward to seeing you again very soon!

Texas Gulf Coast, Texas
Reviewed 6 December 2016

Extremely friendly staff. Accommodations and breakfast were great . I arrived rather late and was checked into my room without having to endure a long delay. Definitely a place that is well worth staying at again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Awin270
DOSHGI, Director of Sales at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review

Thank you for taking time to review our hotel, we are so happy to hear that you enjoyed your stay at the Hilton Garden Inn! We will be sure to share your feedback with our team during our morning meetings. We look forward to seeing you again very soon!

Fort Worth, Texas
Reviewed 6 December 2016

I honestly should have said something as soon as I got to my room but didn't. I was in room 223 and it was right next to the elevator. Like I said it was partially my fault for not getting a room change immediately. Unfortunately, the knob did not work on my bed and I felt like I was sleeping...

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Helpful?
Thank RinSunPhom
DOSHGI, Director of Sales at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Our first priority is the comfort and satisfaction of our guests during their stay with us, we are sorry to hear that our Garden Sleep System bed was not in working order. We have shared your room number and comments with our maintenance...

Phoenix, Arizona
Reviewed 5 December 2016

The last two times I have stayed at this location the dining experience has been very unsatisfactory. They have been under staffed, the food has not been set out or incomplete. At 7:00 am on Thursday there was no coffee set up yet, no waitress and the chef was working triple time trying to get everything complete. Not acceptable and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 65clintone
DOSHGI, Director of Sales at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Our first priority is the comfort and satisfaction of our guests during their stay with us, it is clear we dropped the ball during your stay. We have always taken great pride in providing the highest quality of service and accommodations to our...

Bryan, Texas
Reviewed 30 November 2016

I love my stay, it was very nice and pleasant. The staff were very friendly and I loved the breakfast that they served. It was so quite and oeaceful, it was a great get away place to stay. I will be back

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank normam997
DOSHGI, Director of Sales at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review

Thank you for taking the time to review our hotel, we are so delighted that you enjoyed your stay and had a moment to relax while here with us! We look forward to welcoming you back to the Hilton Garden Inn soon!

Reviewed 30 November 2016

Been staying here on and off for close to a year for work. Breakfasts are horrible, including the service. No coffee is available in the morning, this is usually due to a variety of excuses. Housekeeping keeps dropping the ball in my rooms no matter which one I am in, I am usually missing something such as shampoo, towels, and...

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Helpful?
Thank katw68
DOSHGI, Director of Sales at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review

Thank you for sharing your experience with us about your recent stay at our hotel. Although our number 1 goal is for total guest satisfaction for all of our travelers it appears we've dropped the ball during your stay with us. Please accept our sincere apology for not providing you with the service you have come to expect from Hilton....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Fort Worth Alliance Airport hotel is located just one mile from Fort Worth Alliance Airport, minutes from downtown Fort Worth, and just 30 minutes from DFW International Airport. Enjoy complimentary high-speed internet. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Host a meeting in 2,475 sq. ft. of flexible space and use the complimentary 24-hour business center. Enjoy the outdoor pool and hot tub, or work out in the fitness center. ... more   less 

Additional Information about Hilton Garden Inn Fort Worth Alliance Airport

Address: 2600 Westport Pkwy, Fort Worth, TX 76177
Region: United States > Texas > Fort Worth
Price Range: RM472 - RM965 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Fort Worth Alliance Airport 3*
Number of rooms: 127
Reservation Options:
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Hotel Style:
#16 Business Hotel in Fort Worth
#27 Family Hotel in Fort Worth
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Fort Worth Alliance Airport staff and other travellers.
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over a year ago

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Questions? Get answers from Hilton Garden Inn Fort Worth Alliance Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None to offer”
 of 5 bubbles katw68, 29 Nov 2016 | Read review
“We always ask for a high floor away from the elevator -- at every hotel!!”
 of 5 bubbles mtoast50, 7 Nov 2016 | Read review
“I would choose a room on the opposite side of the lobby area.”
 of 5 bubbles Polacrudie, 30 Apr 2016 | Read review
“Suggest a room on a high floor at the back of the hotel overlooking a large field rather than the front of the hotel which faces IH35”
 of 5 bubbles Donktex, 17 Apr 2016 | Read review
“All rooms on the top floor were quiet and clean”
 of 5 bubbles ChristopherM361, 14 Mar 2016 | Read review
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