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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

PricelineUS$163*
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#4 of 14 Hotels in Frisco
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$183*
US$163*
Great Deal
US$169*
US$169*
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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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1,067 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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Showing 1,064: English reviews
Saint Louis, Missouri
Reviewed 4 weeks ago

Every year, same issue. Fix the problem. Apologies are great, but that doesn't resolve anything and just makes the frustration level higher. Embassy should do much better. Very disappointed and will not stay again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank L2613IDroba
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. If you would like to discuss your experience with me, please send an email to rich.lundt@jqh.com so we can address the same issue you are referring to with you directly. Thank you for staying with us...

Pekin, United States
Reviewed 4 weeks ago

From the moment of arrival, until the moment of departure, the experience was easy, relaxed, and enjoyable. The staff go out of their way to make sure your stay is enjoyable. The entire hotel was well maintained, The rooms were spacious, comfortable, and well kept. I loved the bedding, and the variety of pillows. Overall, a very enjoyable stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 369patrickq
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your overall stay. Our team appreciates the nice comments regarding our wonderful service and spacious clean suites .Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager

Springfield, MO, United States
Reviewed 23 March 2017

Excellent conference space! Relaxed, spacious conference area, and only a short walk to my room. Complimentary breakfast included a "made to order" omelet area in addition to multiple other hot choices as well as fruit, yogurt, etc. This area was also open for a drink and appetizers in the evening which allowed for a social space for networking after our...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kathleenl828
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for the nice review of our hotel. We are so glad that you enjoyed your stay with us as well as wonderful service. Your detail gives a great description that can be so helpful to other travelers. Thank you for staying with us and we look forward to welcoming you back again soon! Rich Lundt General Manager

Greensboro, North Carolina
Reviewed 23 March 2017

This is a great hotel, right in the middle of the Frisco district and a lot of the restaurants are within walking distance. I like the fact they take care of you, have a laundry which I needed to use due to the 14 day trip I had. The staff is excellent, from the breakfast cooks who know how to...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank stephenbB3042PF
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy some of our amenities and great location. Your detail gives a great description that can be so helpful to other travelers. Thank you for staying with us and we hope to...

Dallas, Texas
Reviewed 21 March 2017

My friend was in town for a wedding we all attended and stayed here. I decided to stay one night as well. It was a great hotel and had very friendly service. It was also in a great location next door to the minor league baseball stadium and minor league hockey arena. There is also a huge mall across the...

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Helpful?
Thank Janel V
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for staying with us and taking the time to share your experience. We are so glad to hear that you enjoyed your overall stay. We value your business and look forward to welcoming you back soon. Rich Lundt General Manager

Portland, United States
Reviewed 20 March 2017

The rooms were clean and nice and the staff was excellent. The food was really good and there is a lot to do in and around the hotel. The breakfast had a lot to chose from not like a lot of the hotels where you have fruit and hot or cold serial. It was pretty much any thing you wanted....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank stevenaP9087OE
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for the nice review of our hotel. We are so glad that you enjoyed your stay, clean rooms, many of our amenities and wonderful service. Our team appreciates the nice comments. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager

Bullard, Texas
Reviewed 19 March 2017

Teena and Tim greeted us warmly when we arrived and set us up with a room on the 9th floor with an awesome view. We enjoyed the evening reception and the breakfast each morning. The only thing I would suggest would be a larger menu in Cyprus Grille. We usually eat at the restaurants in the Embassy Suites because they...

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Helpful?
Thank Dawn L
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for the nice review of our hotel. We are so glad that you enjoyed your stay with us as well as wonderful service. It is always gratifying to hear when my staff takes such good care of our guests. We will take your comments about our restaurant menu under consideration as we continue working to improve our guest...

Afton, Oklahoma
Reviewed 19 March 2017

We were there with family for 3 days and never received coffee packs for our room..We would leave the coffee canister open to show housekeeping it was empty and they would just close it and leave it.. Other than that it is a quiet hotel and the assortment for breakfast is large so there is something for everyone. Indoor pool,...

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Helpful?
Thank k_branTulsa_Oklahoma
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for taking the time to review our hotel. We appreciate you staying with us and sharing your feedback. We apologize that Housekeeping did not replenish your room with coffee. I will follow up with my Housekeeping team to ensure we take all necessary steps to make sure this does not happen in the future. Thank you for staying...

Watertown, New York
Reviewed 16 March 2017

I've stayed here before without any major issues, but the quality had apparently deteriorated over the past year. Upon check in, I went to my room and found that housekeeping hadn't cleaned it. Someone had slept in the bed and the room was in disarray. I asked to have housekeeping come up and take care of it. The person they...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mark S
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused. I will follow up with my team immediately to ensure we take all...

Bonham, Texas
Reviewed 13 March 2017 via mobile

Yes they are pet friendly but be prepared to pay a non refundable 75.00 fee. When you check in you should ask to NOT have a room that overlooks the rooftop a/c units and loading docks. Hot breakfast, omelette bar, cereals hit and cold, biscuits, gravy, scrambled eggs, various breads, coffee etc was, in my opinion mediocre. I have had...

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Helpful?
Thank RaTa6
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your suite and our complimentary breakfast. We will take your comments under consideration as we continually work to improve our guest experience. Thank you for staying with us and we...

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07/05/2017 08/05/2017
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Near Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Address: 7600 John Q Hammons Dr, Frisco, TX 75034-1916
Region: United States > Texas > Frisco
Price Range: RM636 - RM1,368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites
Hotel Style:
#3 Business Hotel in Frisco
#3 Romantic Hotel in Frisco
#5 Family Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and other travellers.
3 questions
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Kaufman
over a year ago
Dallas, Texas
3 months ago

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Questions? Get answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a High floor facing Dr. Pepper ball park. You can watch the game from centerfield.”
jwfitze, 10 Apr 2017 | Read review
“high floor. 300s get alot of outside light.”
coronella, 12 Mar 2017 | Read review
“Corner rooms have an interesting layout that I prefer but all the rooms are spacious and designed well.”
F5488JKstevenm, 7 Mar 2017 | Read review
“The rooms on baseball stadium side are better. Decent view, shade in evening hours and no noise from the garbage truck that arrives at 330am”
mikee515, 13 Feb 2017 | Read review
“All rooms good”
mantamoon, 1 Feb 2017 | Read review
5 of 5
Priceline
US$163* /night
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Booking.comUS$169
EmbassySuites.comUS$169
AMOMAUS$183
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Prices are for 1 room, 2 adults
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