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Holiday Inn Express Frisco

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Holiday Inn Express Frisco
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125 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Frisco
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Showing 122: English reviews
North Little Rock, Arkansas
Reviewed 10 June 2016

This is the third time I've stayed at this property. A couple of years ago when I stayed it was very nice. At the end of December my husband and I stayed and it was beginning to get "questionable". This time...terrible! We were assigned a room on the first floor--first the carpeting in the hallway was beyond filthy and hadn't...

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Helpful?
Thank Kim197658
IHGService, Guest Relations Manager at Holiday Inn Express Frisco, responded to this review

Dear Kim197658, Thank you for writing a very detailed review regarding your stay. We regret to learn about your dismay towards the overall state of the room you were initially assigned to, which may have fallen way below your expectations. I have sent you a private message in order to obtain more information about your stay. We hope to hear...

Missoula, Montana
Reviewed 1 June 2016

The General Manager - Eugene Ryan, and the front desk staff (especially Yolanda!) really made my extended business stay GREAT!! People like this make work travel much easier to take! They even knew I was late for a business dinner and the shuttle driver was not available so Yolanda drove me personally! WAY Beyond the expected. Thank You guys!!

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Thank Ralph E
Texas
Reviewed 30 May 2016 via mobile

I stay in lots of hotels and in particular Holiday Inn. This hotel is filthy dirty. The hallway carpet needs a deep cleaning. Needless, to say the rooms are not any better. I don't think the sinks in the bathroom have been cleaned because of all the mold around the edge. Breakfast was mediocre. They were out of omelets, boiled...

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Helpful?
Thank booger1234
IHGService, Guest Relations Manager at Holiday Inn Express Frisco, responded to this review

Dear booger1234, Thank you for your feedback regarding your stay at Holiday Inn Express Frisco, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However ,we’re sorry we fell below your expectation regarding the hotel cleanliness, carpet condition and the pool cleanliness. We will...

McKinney, Texas
Reviewed 8 May 2016

So I wanted to start this review a little different, usually I would just give you the quick summary of how my stay was and how the staff was and so on. Well, this one requires a little bit more due to the level of disgust and surprise I experienced. I travel a lot, if you see all the reviews...

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1Thank James L
IHGService, Guest Relations Manager at Holiday Inn Express Frisco, responded to this review

Dear James L, Thank you so much for sharing your experience with our hotel. I would like to apologize for all the inconvenience you experienced with the overall condition and cleanliness of the rooms during your stay. I would like to follow up on this situation that is why I have sent you a private message to obtain more information....

Chennai (Madras), India
Reviewed 5 May 2016

Stayed here multiple times whenever I go on official trips. Nearby to shops like Target, bestbuy etc. Complimentary breakfast options is awesome. They offer free pick up and drop to nearby business locations.

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Helpful?
Thank chandu S
IHGService, Guest Relations Manager at Holiday Inn Express Frisco, responded to this review

Dear chandu S, Thank you for your recent stay at Holiday Inn Express Frisco, TX. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of...

Oklahoma City, Oklahoma
Reviewed 19 April 2016

I have never actually written a review but felt after my experience at the Holiday Inn Express in Frisco I needed to. My mother and I stayed here over the weekend of April 16-18. We checked into our room at 6:30pm Saturday night and climbed into bed around 7:30 to relax for the evening. When my mother pulled back her...

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Helpful?
Thank deerealtor
IHGService, Guest Relations Manager at Holiday Inn Express Frisco, responded to this review

Dear deerealtor, Thank you for taking the time to express your thoughts and provide feedback regarding our hotel. I sincerely apologize for any inconvenience you may have experienced due to shortfalls on our housekeeping service. While I would have preferred you had a better stay, I am also pleased that we were able to make it up to you on...

Reviewed 19 April 2016 via mobile

We were in town for a wedding and didn't want to spend too much on a hotel. We got a fantastic rate for this place. Our room was clean, bed was comfortable, staff was polite and breakfast buffet was insane. It had eggs, sausage, bisuits and gravy, pancakes, etc. would recommend going back.

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Thank Stephanie S
Darren N, Manager at Holiday Inn Express Frisco, responded to this review

We are happy you had such a great experience during your stay with us. We agree for some of our special pricing can be amazing if your are able to take advantage of it. I believe we have one the best free breakfasts in town. We appreciate your business and look forward to seeing you again. Thank You, Darren Nearhood...

Reviewed 29 March 2016 via mobile

Upon arrival, no one was at the check in desk. Thankfully, we didn't wait too long. The hotel room itself seemed clean enough; however, the bathroom was not. There was mold all along the top of the bathroom sink and the bathroom door itself needed to be cleaned and had sticky stuff on it. We did not use the bath...

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Helpful?
Thank Lauren B
IHGService, Guest Relations Manager at Holiday Inn Express Frisco, responded to this review

Dear Lauren B, Thank you for taking the time to leave us with your feedback. It is truly regrettable that the noise levels and our housekeeping services did not live up to your expectations. Allow me to apologize for any inconvenience you may have experienced. Rest assured that it is in our continued efforts to maintain and improve our amenities...

Lexington Park, Maryland
Reviewed 22 March 2016 via mobile

For a girls weekend we used our points to stay at here. The property is ideally located, walking distance to the mall and tons of restaurants. It's a nice building, seems brand new. Staff was so helpful and friendly! One of the best holiday inn express's I've stayed in. If we are in the area again will stay again.

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Thank dawn k
Darren N, Manager at Holiday Inn Express Frisco, responded to this review

Thank you so much for your kind words. We are thrilled you and your friends has such a great stay with us. We also agree with you that our location is 2nd to none in Frisco. There are so many options for our guests to choose from when it comes to shopping, restaurants and various other options one might be...

West Chester, Pennsylvania, USA
Reviewed 20 March 2016

This hotel was everything a standard hotel should be. The staff was friendly and helpful, the place was clean and well maintained. Our room was the same the bathroom was clean and maintained well, the beds were comfortable, and everything seemed in good shape. Only complaints there didn't seem to be a recycling bin in the whole building, our room...

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Helpful?
Thank John379
Darren N, Manager at Holiday Inn Express Frisco, responded to this review

We are so pleased that you had a pleasant experience during your time with us. We do not have any recycling on property, but I will check into that to see what we can do about that issue. We will be adding a few items to our fitness center such a stationary ball, foam rollers, yoga mats and a few...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Frisco hotel is the newest addition to the North Dallas / Plano area. Our central location provides easy access to the Dr. Pepper Ball Park / Arena, FC Dallas Stadium, Strikz, Heritage Museum, Frisco Convention Center and so much more. Downtown Dallas, American Airlines Center, Cowboy Stadium, and Southfork Ranch are just a short drive away. Stroll through Central Park or shop 'til you drop at Stonebriar Mall, The Shops at Legacy and IKEA which provides you plenty of shopping, dining, and entertainment.Business travelers will appreciate that we keep you connected with our free wired and wireless high-speed Internet access, as well as copy and printer services in the 24-hour business center. Dr Pepper Snapple, Ericsson, and Siemens are just a few of the companies that call us home.Relax in your completely renovated room featuring a vibrant new contemporary look and thoughtful amenities, including a 40 inch flat panel TV, work station, mini refrigerator and microwave. If you’re hungry, you can head downstairs to our Suite Shop, which is open 24 hours. Enjoy a swim in our crystal-clear outdoor pool or energize in our full cardio Fitness Center. Whether planning a social occasion or a corporate meeting, our 1812 sq ft of meeting space and outside catering services will make your next event a success. Stay you and stay new with the Holiday Inn Express Frisco. ... more   less 

Additional Information about Holiday Inn Express Frisco

Address: 3400 Parkwood Blvd, Frisco, TX 75034-1968 (Formerly The Frisco Inn)
Region: United States > Texas > Frisco
Price Range: RM434 - RM771 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Frisco 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco
Frisco Holiday Inn
Hotel Style:
#10 Business Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Frisco staff and other travellers.
2 questions
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Gaffney, South Carolina
over a year ago
Cary, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Express Frisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel until they get their act together.”
 of 5 bubbles 751joshm, 2 Aug 2016 | Read review
“Check to see if their "transition" is done!”
 of 5 bubbles Kim197658, 9 Jun 2016 | Read review
“Take a room overlooking the main road”
 of 5 bubbles arunabhm2014, 6 Mar 2016 | Read review
“Top floor close to the elevator. There elevators are very quiet.”
 of 5 bubbles Mur018, 18 Jan 2016 | Read review
“5th floor is definitely quiet and the elevators were adequate to get us quickly.”
 of 5 bubbles larrys601, 13 Jan 2016 | Read review
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