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Candlewood Suites Galveston

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140 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Galveston
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Showing 138: English reviews
Bossier City, Louisiana
Reviewed 4 August 2016

Although the hotel is not on the beach, it is a great location and easily accessible. We had two rooms and the staff put us close together for easy access. Full size fridge, microwave, stovetop and a dishwasher! Target close by for last minute items. The hotel staff were very nice and accommodating.

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Helpful?
Thank Dixie2418
Mont Belvieu, Texas
Reviewed 26 July 2016 via mobile

A group from work booked this hotel for a training class in Galveston. I did not know that places this nasty even existed. We stayed one night and everyone in our group had roaches in their rooms. The view from the rooms is literally a dump out back. My wife and I had port a cans out our window. The...

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3Thank blmontg
IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

Dear blmontg, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay due to the unacceptable cleanliness of the room and level of staff service received. I want to assure you the Hotel is very proud of its level of service, cleanliness and quality of its product. I...

Reviewed 23 July 2016 via mobile

This is a great place to stay and at a great price. Everyone was very friendly and helpful. The gentleman at the front desk was exceptionally friendly, and the girls that worked at night were very helpful also. Clean and comfortable rooms. Pool is very nice and clean. It's very easy to find.

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Helpful?
Thank tnewcomer1994
Houston, Texas
Reviewed 17 July 2016 via mobile

Absolutely the worst stay I have had in as long as I can remember!!! Roaches falling from the ceiling(on to my sleeping wife), crawling on the towels, dead on the floor! Carpet was stained, fridge was loud, bed was uncomfortable...Left in the middle of the night and didn't even receive an apology! Determined it would be best to deal with...

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Helpful?
Thank hottoddy88
IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

Dear hottoddy88, Thank you for writing a review regarding your stay. We absolutely regret to learn about your dismay towards the overall cleanliness of the room you received. As our goal is to provide superior customer service and a unique stay to all of our guests. As such, I have sent you a private message in order to obtain more...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 17 July 2016 via mobile

Don't stay here. Two cockroaches crawling across the bed and several in the bathroom. Paid far too much for a room invested with cockroaches. There may have also been a blood stain on the bathroom door. We stayed here night before our vacation cruise. Serious disappointment. We also came in late and there was no places to eat in the...

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1Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit with us. We are sincerely sorry for the shortcomings particularly cleanliness of the room was below par. Unfortunately, your account settings do not allow...

Reviewed 16 July 2016 via mobile

Ever thing was clean, low noise ,the staff was great they would talk to you know your name and give great advice on where to eat and what to do pool was nice well lit parking lot gym was clean The TV was flat screen and direct TV on it so know where channel was on it was nice I...

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Thank Justin c
Wichita, Kansas
Reviewed 30 June 2016

The location was great for waiting on the cruise ship. It was easy access and the staff and manager was a great help. Check in was only a matter of minutes and the rooms had just been remolded. They were so helpful and polite. The rooms were clean and nicely decorated. A great place to stay

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Thank Den802
Fort Worth, Texas
Reviewed 16 May 2016

This is my second stay here, I will never stay anywhere else in Galveston again. The staff is very friendly and the rooms are always clean. The pool and hot tub area is really nice too. Great prices for the rooms. Great AC in the rooms.

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Thank lanas360
Cozumel, Mexico
Reviewed 5 May 2016

I actually came in asking if someone would be willing to call a taxi for me. I flew in from an international destination, had to pick up some necessities from Target, but then couldn't find any transportation back to catch the Carnival Freedom that I was supposed to be sailing on. After waiting, and nobody able to help me, I...

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Thank Cindy S
Reviewed 1 May 2016

Best stay I've had in awhile. The beds were comfortable and it was nice and cool in the room. It seemed as if the air conditioner was new.The staff was very professional and friendly. The furniture was a little outdated but still very clean. The best value for my money in Galveston. I would definitely recommend this hotel to all...

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1Thank Jakory L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our hotel in Galveston offers ideal lodging! Why stay in one of the cheap hotels in Galveston when you can enjoy the premium amenities of the Candlewood Suites - Galveston extended stay hotel? Stay with us and you'll see why our guests' surveys praise the excellent service of our hotel. Galveston is a mix of historic settings and modern culture, as evidenced by the unique shops and stops along The Strand. Galveston County Historical Museum offers a look at local history, and you can explore world history, science and the rainforest at the pyramids in Moody Gardens. Our hotel in Galveston is just a short drive from Schlitterbahn Island Waterpark. Corporate travelers lodging in our Galveston hotel are minutes from Galveston Convention Center, University of Texas Medical Center, the Port of Galveston, Halliburton and other businesses in Galveston. Our hotel's business center, along with each suite's over-sized desk with free high-speed Internet access and a speakerphone with free local calls, help you work efficiently. During your stay in Galveston, our extended stay hotel's amenities will make you feel right at home. You can cook meals in your suite's fully equipped kitchen, relax in the recliner while watching movies from the free movie library and unwind in the fitness center and outdoor pool. From a free laundry facility to the Candlewood Cupboard, our extended stay hotel in Galveston will take care of your needs. ... more   less 

Additional Information about Candlewood Suites Galveston

Address: 808 61st St, Galveston, Galveston Island, TX 77551-1099
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: RM518 - RM1,147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Galveston 2.5*
Number of rooms: 83
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Also Known As:
Candlewood Suites Galveston Hotel Galveston
Hotel Style:
#1 Business Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Galveston staff and other travellers.
8 questions
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4 months ago
over a year ago
Sydney, Canada
over a year ago

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Questions? Get answers from Candlewood Suites Galveston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the larger suite with a separate bedroom”
 of 5 bubbles DaveU5602WV, 5 Oct 2016 | Read review
“we were on 2nd and 3rd floors no noise”
 of 5 bubbles , 4 Oct 2016 | Read review
“Not very good views, but the room made up for it!”
 of 5 bubbles 332jop, 28 Sep 2015 | Read review
“Ask for room with a view toward SeaWall.”
 of 5 bubbles lesagirl, 2 Sep 2015 | Read review
“The third floor have excellent view of the ocean and target and other surroundings.”
 of 5 bubbles 17ivyj, 19 Dec 2014 | Read review
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