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Hilton Galveston Island Resort

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Hilton Galveston Island Resort
Hilton Galveston Island Resort
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1,990 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Galveston Island Resort
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Showing 1,959: English reviews
Plaquemine, Louisiana
Reviewed 5 July 2016

From the moment we arrived, the staff here treated my mother, daughter, and I like long lost friends. Each and every person went out of their way and beyond for us, they were so plesent and helpful! We stayed 5 nights and has a chance to interact with all of them. There always seemed to be something going on for...

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Helpful?
Thank michellelynna
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Best staff ever is a recurring comment we get a consistent bases. We truly pride ourselves on an awesome hotel with a staff that goes above and beyond. Thank you once again and we look foaward to you visiting in the near future.

Reviewed 4 July 2016 via mobile

At the Hilton hotel there is a variety of activities and distractions, adding on to this the hotel is right across the street from the beach. All staff and employees are really helpful especially Ajah from the front desk she's a real sweetheart.

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Helpful?
Thank Edgar R
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Wow! This is awesome to hear about Ajah as I have been told she has only been with the property less that a month. I will be contacting the Front Office manager and let her know what a great job she did for you. Thank you again for your business and your comments.

Houston, Texas
Reviewed 4 July 2016

Room was clean, beds comfortable, a/c was icy - just like we like it. Very convenient location on Seawall. Pool and pool area fun. Loved those 3 free newspapers! Free parking! Staff courteous and professional. Looking forward to staying here again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Linda B
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind comments and your business. We appreciate all our guests feedback and letting other know how great of a job we are doing. We look forward to you visiting in the future.

Reviewed 3 July 2016 via mobile

We have stayed at this hotel before, no problems. The beds weren't that great, the bath mat looked disgusting and the shower curtain had mold all over it. Other than that the handle on toilet sticks everytime you flush. The room was clean enough, the view was great! The lighting is not good, too dark. In my opinion this hotel...

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Helpful?
1Thank WSargent
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear that you had a few minor issues that were the downfall of the perfect visit to our resort. We try extremely had to work as a cohesive unit between housekeeping, engineering, and front desk to solve all issues and make we make it right so you can enjoy your stay. Once again I apolgogize on...

McPherson, United States
Reviewed 3 July 2016

While checking in for our stay the night before we left for a cruise we were pleasantly surprised to find out that our room had been up-graded to an Ambassador's Suite. We really enjoyed having the extra room since we had extra luggage.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Judith B
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the resort. We look foaward to you visiting in the near future.

Fort Worth, Texas
Reviewed 1 July 2016 via mobile

Mikey and I headed to the coast with no plans. The best way to travel for retired folks. Looked on TA and got an idea for hotels. Chose this one. Good rates, nice room, excellent staff. Would say, AC was noisy and room a little dated but all in all a great location.

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Helpful?
1Thank 63901pb
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

We appreciate your business and your comments about our resort. Thank you again and we look foaward to seeing you in the near future.

Houston, Texas
Reviewed 1 July 2016

My wife and I enjoyed a night away from home at this luxurious grand hotel. The lobby was grand and the pool was beautifully set in a submerged area to keep our Seawall traffic noise. The rooms are tastefully appointed but small compared to modern hotels and typical of historical properties. The museum in the lower level was well done...

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Helpful?
Thank LCMAN61
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the hotel. We look foaward to you visitng with us in the future.

Reviewed 30 June 2016 via mobile

Rooms are clean, cool and quiet! Conference rooms are awesome and well attended by staff. Barbara Garcia with the wait staff is the best ever! I can't recommend the Hilton Galveston enough, they are the best!

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Helpful?
Thank Lina M
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your comments about the resort. We are so proud to have a great hotel with exceptional service that we can share with all. We look foaward to you visitiign again.

Reviewed 30 June 2016 via mobile

We stay here all the time, and we love it!! The ONLY issue I have is the old air conditioning units in the rooms. They are very loud and need to be removed. It wakes you up during the night. When I stayed this last time , the one in our room was absolutely crazy loud. I was woken up...

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Helpful?
Thank Paula D
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the resort. I do realize your frustration regarding the AC and we apologize for this. I have contacted the Director of Engineering and brought this to his attention to address for the future projects to expand the service of the hotel. Thank you once again and we look forward to seeing you in...

Dallas, Texas
Reviewed 30 June 2016

From beginning to end we had a great experience and will definitely be back soon. The entire staff was very friendly and always had a smile on their face. You can tell they enjoy their jobs and will go out of your way to make your stay a great one. Thanks for your hospitality!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Chris12p
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the resort. We strive to provide a consistent product with exceptional service. Thank you again for choosing us and we look forward to your visiting our resort.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: RM499 - RM1,881 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Orbitz and Priceline so you can book your Hilton Galveston Island Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hotel Style:
#4 Top resorts Hotel in Galveston
#4 Spa Hotel in Galveston
#5 Business Hotel in Galveston
#5 On the Beach Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Galveston Island Resort staff and other travellers.
25 questions
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Questions? Get answers from Hilton Galveston Island Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste your hard earned Hilton Honors certificate on this one.”
 of 5 bubbles aspencreekfarm, 15 Feb 2017 | Read review
“Tenth floor was quiet & offers a fabulous beach view.”
 of 5 bubbles JudyK830, 15 Feb 2017 | Read review
“Shop around for restaurants. The one's on the island are very expensive generally.”
 of 5 bubbles djm20, 13 Feb 2017 | Read review
“Beautiful views of Texas coast and beach!!!”
 of 5 bubbles ChazZBoy, 6 Feb 2017 | Read review
“Try somewhere else”
 of 5 bubbles laminrig, 5 Feb 2017 | Read review
5 of 5