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All reviewswafflescruise terminalshuttle servicevery clean hotelrooms are nicetwo queenshot tubthe breakfast areaseawall blvdacross the streeta nice place to staynext morningthe maintenance manbalcony roomshort walk to the beachfishing pierthird floor
We stayed here for 2 days on a week long road trip. The hotel room was clean and the bed was nice and comfy. Our only complaints was the staff was mediocre at best. They seemed very disinterested and that it was a burden to...More
Thank Rebecca B
Response from gm_tx885, General Manager at Comfort Suites GalvestonResponded 24 April 2016
Thank you for your feedback concerning your stay here at the Comfort Suites. I sincerely apologize for the disinterest of my staff. This greatly concerns me. I want you to know that I am taking care of this personally and it will not...More
Nothing unusual with the exception of balcony overlooking the ocean (albeit you are several hundred yards away), lobby bar and an unheated outside pool (typical for the island). While Galveston has a lot of beach area along the sea wall, the area near this hotel...More
Our family of 17 stayed before our cruise and we were blown away by both the hotel itself AND the friendly staff. The moment we arrived, they couldn't do enough to help us ... be it answer questions on how to get "wherever", setting up...More
I stayed here on Friday, March 25, 2016. The beginning of easter weeked. They had one very friendly lady wirking the check in desk. After check in I went to my room only to be hit with an awful smell, someone defecated in the toilet...More
Dirty carpets, small tv screens, breakfast was lousy !! Dark rooms, no air conditioning !! Sweat all night!! The fan in the bathroom doesn't work. The maids were rude and noisy. The front desk girl was late and very slow checking us in to the...More
Hi; The shuttle is $15 and it does stop running at 3pm I think. If you call the Hotel, they can give you a more up to date schedule. If you have to be at the Port by 2pm then there may be some things you can do, I would... More
Hi; The shuttle is $15 and it does stop running at 3pm I think. If you call the Hotel, they can give you a more up to date schedule. If you have to be at the Port by 2pm then there may be some things you can do, I would suggest walking over to the beach.; I would allow at least 30 minutes for the shuttle. The front desk people are very helpful at this Comfort Suites.