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Comfort Suites Galveston

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Traveller (33)
Room & Suite (97)
Dining (22)
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Overview
  • Excellent46%
  • Very good26%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“waffles”(25 reviews)
“cruise terminal”(14 reviews)
“shuttle service”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (278)
There are newer reviews for Comfort Suites Galveston
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274 results
Traveller rating
120
74
44
21
15
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LanguageEnglish
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120
74
44
21
15
Show reviews that mention
All reviewswafflescruise terminalshuttle servicevery clean hotelrooms are nicetwo queenshot tubthe breakfast areaseawall blvdacross the streeta nice place to staynext morningthe maintenance manbalcony roomshort walk to the beachfishing pierthird floor
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91 - 95 of 274 reviews
Reviewed 7 April 2016 via mobile

We stayed here for 2 days on a week long road trip. The hotel room was clean and the bed was nice and comfy. Our only complaints was the staff was mediocre at best. They seemed very disinterested and that it was a burden to...More

Thank Rebecca B
Response from gm_tx885, General Manager at Comfort Suites GalvestonResponded 24 April 2016

Rebecca B, Thank you for your feedback concerning your stay here at the Comfort Suites. I sincerely apologize for the disinterest of my staff. This greatly concerns me. I want you to know that I am taking care of this personally and it will not...More

Reviewed 5 April 2016 via mobile

Nothing unusual with the exception of balcony overlooking the ocean (albeit you are several hundred yards away), lobby bar and an unheated outside pool (typical for the island). While Galveston has a lot of beach area along the sea wall, the area near this hotel...More

1  Thank Brianingr
Reviewed 5 April 2016

Our family of 17 stayed before our cruise and we were blown away by both the hotel itself AND the friendly staff. The moment we arrived, they couldn't do enough to help us ... be it answer questions on how to get "wherever", setting up...More

Thank CADreamin
Reviewed 3 April 2016 via mobile

I stayed here on Friday, March 25, 2016. The beginning of easter weeked. They had one very friendly lady wirking the check in desk. After check in I went to my room only to be hit with an awful smell, someone defecated in the toilet...More

Thank rockd71
Reviewed 18 March 2016 via mobile

Dirty carpets, small tv screens, breakfast was lousy !! Dark rooms, no air conditioning !! Sweat all night!! The fan in the bathroom doesn't work. The maids were rude and noisy. The front desk girl was late and very slow checking us in to the...More

Thank Horribleda
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Multilingual Staff
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Bar/Lounge
Details
Price range
US$92 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
Details
Price range
US$92 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
Add Photo Photos
Traveller (33)
Room & Suite (97)
Dining (22)
Pool & Beach (21)
Amenities (20)
Business Centre & Event Rooms (2)
Questions & Answers
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WhereverYouleadme
15 July 2017|
AnswerShow all 3 answers
Response from navel007 | Reviewed this property |
Hi; The shuttle is $15 and it does stop running at 3pm I think. If you call the Hotel, they can give you a more up to date schedule. If you have to be at the Port by 2pm then there may be some things you can do, I would... More
1
Vote
Justin Maya E
19 June 2017|
AnswerShow all 6 answers
Response from Sheila B | Reviewed this property |
They never asked us For a special fee for arriving early. They were completely accommodating! The front desk tries to help with all problems!
0
Votes
LeSherika V
2 June 2017|
Answer
Response from Sheila B | Reviewed this property |
No pets allowed, except service animals. But, might check with hotel to make sure.
0
Votes
Room Tips
"go to the Comfort Inn on Seawall Blvd"
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"3rd floor rooms have unobstructed views if you choose the ocean view side."
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"WIFI does not work on third floor"
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"check your bill"
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