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Holiday Inn Resort Galveston-On The Beach

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Traveller (425)
Room & Suite (302)
Pool & Beach (97)
Overview
  • Excellent45%
  • Very good28%
  • Average14%
  • Poor7%
  • Terrible6%
Travellers talk about
“across the street”(102 reviews)
“higher floor”(23 reviews)
“ocean view”(48 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,276)
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Traveller rating
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All reviewsacross the streethigher floorocean viewfree shuttlerainforest cafefridge and microwavesmall balconynice poolfamily vacationgulf of mexicoshuttle serviceseawall blvdcruise terminalheated poolsan luis resortspring breakpleasure pier
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201 - 205 of 1,258 reviews
Reviewed 18 May 2017

Pool is clean and good for small kids Great Location Not far from Beach rentals & Beach is right across the street Parking can be hard at night when they have a band in the bar ... Ping pong table near pool area ...

Thank julieela
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 20 May 2017

Thank you for your comments about our facility. One of our amenities that our guests take advantage of is our pool area with towels provided, service poolside, and a relaxing environment. Once again thank you for your business and we look forward to you returning.

Reviewed 14 May 2017

So, this place has the exterior walkways and the old styling of a very old Motel. It is kept pretty clean though, so not a big deal. The staff is outwardly nice enough but it feels insincere, as if they are not terribly happy in...More

3  Thank Tim A
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 18 May 2017

After reading this we wanted first thank you for your business. We recognize you have a choice when choosing a hotel, and there are no spare customers. I would like to speak with you further about your stay and how I can make it right...More

Reviewed 12 May 2017 via mobile

The hotel was in a great location with a pretty view and an amazing swimming pool. However, we booked the room for $500 for a few nights. We got there, and the man at the desk insisted that the room would only be $300-400... Then...More

Thank oinkmeowbarkbark
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 13 May 2017

Thank you for staying with us as there are no spare customers. We strive hard for consistency and excellence in customer service. In this case this transaction was not completed correctly and I completely understand how you would feel if your funds were altered and...More

Reviewed 12 May 2017

We are Holiday Inn people. Holiday Inns, HI Express and so on. This one was a bit of a let-down. It was just okay. The location was great and the price was reasonable enough. The front desk staff was very good. The room was clean....More

Thank Cindy M
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 13 May 2017

Thank you for business and your feedback on the hotel and staff. Consistency we strive for and from the comments I see we fee short. I will be reaching out to the F&B manager for corrections at the pool area as well as my Chief...More

Reviewed 12 May 2017

We are a family of 4 and were traveling with our elderly mother, who is suffering from dementia. We ate at the in-house restaurant for dinner and breakfast the following day. Christina was our server on both occasions. She is FABULOUS! Not only did she...More

Thank cindyt_austin
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 12 May 2017

This is great to hear that our staff is going above and beyond for our guests and making a lasting impression. Thank you for your kind words as I will be sure and let Christina know what agreat job she is doing. We look forward...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$99 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Galveston
#8 On the Beach Hotel in Galveston
#13 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Galveston
#8 On the Beach Hotel in Galveston
#13 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (425)
Room & Suite (302)
Pool & Beach (97)
Dining (37)
Amenities (36)
Business Centre & Event Rooms (2)
Questions & Answers
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Keavon R
4 March 2018|
AnswerShow all 11 answers
Response from qbussey | Property representative |
Thank you for inquiring. Out Resort is typically busy with many families visiting to take advantage of our hotel services, pool, public beach, and island weather. Overall it will be a great time for any of our guests to... More
0
Votes
Kathleen L
14 December 2017|
AnswerShow all 5 answers
Response from qbussey | Property representative |
Greeting, Yes we do have shuttle service to the cruise terminal. If you are a guest of the hotel we offer a complimentary parking for the duration of your cruise and shuttle service to and from the terminal. When completing... More
0
Votes
Bazknight
21 November 2017|
AnswerShow all 4 answers
Response from qbussey | Property representative |
Unfortunately we do not have a hot tub, however we do have a heated pool, service of food and drink is available and we also provide pool towels for your use.
0
Votes
Room Tips
"For adults, there is a bar on site."
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"3rd floor or higher gives an unobstructed view of the beach."
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"The "private balcony" wasn't really worth the extra money iMO."
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"There is an 8.00 per day parking fee that wasn't on the reservation. I asked about it and they said it..."
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