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Holiday Inn Express Hotel & Suites Graham

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48 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed 7 August 2015 via mobile

I was at a hotel down the road and it was filthy,I was horrified. I called the Holiday Inn and the man at the front desk was exceptional nice and polite! When I walked in he gave me an amazing smile that made me feel so much better. The hotel it self is very clean. Bed is so comfortable! I...

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Helpful?
1Thank Txmom247365
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

I am so glad that you were able to stay with us! My staff works hard at making sure everyone feels welcome, and we hope that next time you come to Graham, you stay with us! Ronald/GM

Reviewed 5 August 2015

Lousy location, address not found by GPS system, fortunate I was familiar with the area. I can not count the times forced to sign in to internet access. Business center internet access was crawling slow. Printer was almost as slow. The room was spacious, clean, very comfortable bed. The carpet was ragged at entry and desperately needing stretched or replaced....

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Thank Corky L
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

I am sorry we were difficult to find on GPS. We have attempted to get this issue addressed, but haven't had much luck. We are aware the internet is slow, but we were not able to connect by any other means than line of sight wireless. However, AT&T has finally brought fiber optic cable to our area and we are...

Grand Prairie, Texas
Reviewed 6 July 2015

I arrived to a very nice man at the check in but no help with bags when we asked for a luggage cart we were informed he did not know where it was!!! I was in town for fireworks and to let the kids swim...sad to say the pictures on the internet are a complete lie as to how the...

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1Thank JuliaNewman
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Dear JuliaNewman, Thank you for your recent stay with us and reviewing our property. I am sorry to hear that you received a less that satisfactory service from the staff. I also apologize for the inconvenience you had over the pool's cleanliness. Your comments are important to us as they will be looked into and actions will be taken. While...

Kerrville, Texas
Reviewed 27 June 2015

We stayed for one night. I wouldn't say this hotel was centrally located but it's easy to find and very close to the shopping area that Graham is famous for. The staff at check in was welcoming. Our room was clean and quiet, plenty of towels and guest amenities. The complimentary breakfast had enough choices and was good. Check out...

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Helpful?
1Thank travell96
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you for staying with us! I realize we are on the edge of Graham (we were built to be close to the Young County Arena) and I appreciate you choosing us despite the location. I am our hotel and staff provided you with a good stay, and hopefully we'll see you again soon! R. Moore/GM

Austin TX
Reviewed 27 April 2015

At $112, this property is a 4 star value. At $82, it would have been a 5 star value. The room itself was comfortable and clean. The hotel decor was very odd. The staff could have been friendlier and kept the breakfast bar stocked. The overall experience was OK.

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Thank augerAustinTX
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you for letting us know! We appreciate your comments and I'll speak to the staff about the friendliness issue and making sure our breakfast bar is well stocked. We hope you'll stay with again soon. Best regards, R. Moore/GM

Mabank, Texas
Reviewed 30 March 2015

My family of 5 stayed here for the night. Our room was more spacious than other rooms have been for the 5 of us. We usually get 2 queens and a pull out sofa. It gets tight and crowded real quick. This hotel gave us more space than usual. It was comfortable and clean. The staff was friendly and accommodating....

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Thank TX_Guttuso
Dallas, TX
Reviewed 29 March 2015

The Graham Holiday Inn Express is pretty standard for the chain. Clean, very quiet, and watched over by a friendly and efficient staff. My king room was large, with a small work desk, comfortable reading chair with footrest and lamp, nice flat-screen TV, and a very comfortable bed. The bed featured both firm and soft pillows, always a plus. The...

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Thank texasrepublichistory
Garland, Texas, United States
Reviewed 6 November 2014

I stayed in the Holiday Inn Hotel in Graham, Texas. This was probably the best experience I have had in Hotel in years. The staff was friendly and very helpful. The rooms were extremely clean. The breakfast was excellent and it was a true breakfast. I highly recommend this hotel!

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Thank Sandy D
Ronald M, Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you so much for your kind review! My staff works hard at making our guest comfortable, and I will make sure they see your response. We look forward to having you stay with us again soon. R. Moore/GM

Louisville, Kentucky
Reviewed 30 September 2014

I booked through Hotels.com, realizing that in my business (traveling! public relations!) I can't stick with just one brand. And I want rewards. That totally selfish note out of the way, I booked a King suite here for an overnight church meeting. It is either new or has been recently redone. The lobby decor is comfortable and modern. My room...

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Helpful?
Thank haparev
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you so much for staying with us, and I am pleased you enjoyed your stay! I will pass your comments on to my staff, and we look forward to having you visit us again. Best regards, Ronald Moore/GM

Reviewed 2 September 2014 via mobile

My room was ok. Bed was comfy. few complaints: the space around the door is huge and let light and sound in all night and the carpet needs to be upgraded/changed out. My only other beef was that there was a grasshopper breakout in Graham and they were in the room too. Guess there wasnt much they could do about...

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1Thank JeffWillis
Ronald M, Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

First let me thank you for staying with us in Graham. I appreciate your comments, and wanted to let you know we are changing carpet this winter (when occupancy is lower). As for the grasshoppers, its true. We get a swarm each year, but our pest control company is trying new procedures and hopefully it will help us keep them...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express & Suites Graham, Texas. We are excited to be your premier hotel while staying in Graham, Texas. Enjoy all the wonderful amenities and comfortable bedding you have come to know from the Holiday Inn Express & Suites. So be sure to enjoy our free Hot Breakfast, free high-speed Internet, and our luxurious Simply Smart bedding. Modern conveniences with smart offerings!While traveling through Graham, stop in a visit theOld Post Office Museum and Robert E Richeson Memorial. Who said learning can t be fun? There is also a drive-in theater. You will find exquisite finds with the Fireman s Park-Trade Days! Save some extra space in your trunk. Our business partners will enjoy the convenience of the hotel while visiting locations like Zack Burkette, Graham Oil Transports, JB Service, Cauley Medical Center, and Southern Bleacher and Steel Stadiums. All are located within 2 miles of the hotel.So Stay Smart while staying in Graham and enjoy all the comforts of home with value service and Simply Smart hot breakfast! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Graham

Address: 1581 380 Byp, Graham, TX 76450-2323
Region: United States > Texas > Graham
Price Range: RM467 - RM551 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Graham 2.5*
Number of rooms: 71
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Graham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms are numbered oddly. star low and go down the hall and then back. room 200 and 233 are across from each other.”
 of 5 bubbles departingcontestant, 31 Aug 2016 | Read review
“Rooms on the top floor near the end of corridor are very quiet.”
 of 5 bubbles texasrepublichistory, 28 Mar 2015 | Read review
“I stayed in a Suit and Regular room they both were GREAT. Suit was a little bigger with a couch. and a sink by the microwave a fridge. other than that they were the same. GOOD HOT SHOWER and NICE BED.”
 of 5 bubbles RoyP732, 29 Apr 2013 | Read review
“Stay at another hotel.”
 of 5 bubbles markandkarenbrown, 15 Mar 2013 | Read review
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