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Our stay was for my father-in-laws funeral. We only stayed one night, but it was a good stay. The staff was friendly and helpful. We did have to change rooms, because the TV did not work. The hotel was clean and had no bad smell,...More
Our whole family was in Graham for a wedding. I had booked my rooms 2 months in advance. I had a gut feeling that I should call and confirm and sure enough I had no rooms for the first nights stay. One family did not...More
Thank Patty C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites GrahamResponded 12 April 2017
Hi Patty C,
Thanks for sharing feedback about your recent stay. Although it's great to see your high ratings for sleep quality and room upkeep, it's disconcerting to learn that we missed to provide you with a more stellar experience as you encountered issues concerning...More
Options in Graham are pretty limited. This is the nicest chain hotel in Graham. This property could be so much better. Management really needs to take better care in both maintenance and cleaning. The front of the hotel was littered with cigarette butts. The walls...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites GrahamResponded 3 March 2017
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with the overall cleanliness and condition of our property particularly with the front area, walls, carpet, and toilet among the...More
The lobby is very nice and I was in a room on the first floor and it was still fairly quiet. It is time to update paint. My room had scuff marks and other marks on several walls. One nice thing is that it seemed...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites GrahamResponded 7 February 2017
Thank you for your recent stay and for taking the time to write a review. While it is regrettable that some aspects of our room accommodations fell below your expectations, your kind comments are highly appreciated. I certainly would have preferred your time...More
I had a very nice stay here. The staff is very friendly and extremely helpful. I would rate the service as excellent. The room was functional, but definitely appeared worn. Some of the furniture was so marked and worn I thought it was from a...More
US$91 - US$138 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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