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Country Inn & Suites By Carlson

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297 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Atlanta, Georgia
Reviewed 24 June 2016

We have stayed at about 8 Country Inn and Suites hotels across the country. This hotel IS NOT up to brand standards. This hotel is more like a Red Roof Inn or Motel 6. The hotel is old, and needs updating. We needed to be moved to a new room due to stained sheets. The second room had smelly pillows....

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Helpful?
Thank Dondi31
Constance D, General Manager at Country Inn & Suites By Carlson, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. Our property is undergoing renovations with goals to fix/update many of the issues you may have experienced. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Omaha, Nebraska
Reviewed 9 June 2016

Pros: Stayed at this hotel while visiting Six Flags theme parks. Super convenient, just a couple miles down the road from the parks. The room itself seemed reasonably clean and despite the hotel being 100% full, we did not hear ANY hotel noise from other guests, which was excellent. Cons: Definitely time for some attention and upgrades in this hotel,...

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Helpful?
Thank Michelle W
Constance D, General Manager at Country Inn & Suites By Carlson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. As, you stated, we are aware that our property needs to be updated. We are in process of renovating the entire property and are working diligently to get results that our guests can see. We...

Edmond, Oklahoma
Reviewed 6 June 2016

This hotel is undergoing some renovation and these updates are much needed. A little reservation confusion at the beginning. Getting off the elevator on the second floor no idea which way to go.....no room directions. parking lot messy. gave up on breakfast and went next door to IHOP. room fairly nice. price nice. Well located to the attractions in Arlington....

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Helpful?
Thank Bill P
Constance D, General Manager at Country Inn & Suites By Carlson, responded to this review

Thank you for taking the time to write a review on your recent stay with us. I have noted the issues of your stay so that I may discuss with my team to ensure that similar instances does not happen again. As you stated, we are undergoing renovations and we are excited to show guests some results. I hope that...

Texas
Reviewed 5 June 2016 via mobile

Old hotels are fine when pillows, mattresses, etc are updated. These seemed to be from the 1800's. Also, the plumbing is beyond repair. Toilets flush after 3 times of holding handle down and run does not drain during use. Air conditioning did not work very well. It was semi clean and NO bugs. They did offer the standard run of...

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Helpful?
Thank diaperchanger01
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the overall conditions of your room and the hotel. We will review the conditions of your room to make sure all rooms are up to standards. Your feedback is very beneficial and will help us facilitate...

El Paso, United States
Reviewed 15 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Bruce G
Fort Worth, United States
Reviewed 10 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank Nasirah b
Constance D, General Manager at Country Inn & Suites By Carlson, responded to this review

Shreveport, Louisiana
Reviewed 3 May 2016

This place has some bad reviews, but it's really fine. The room is very small, but it was clean. The sheets were kinda scratchy I'm hoping that's because they were new. I slept very well regardless. They do need more staff. There was only one woman checking everyone out in the morning. She needed help.

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Thank WhereverYouleadme
Constance D, General Manager at Country Inn & Suites By Carlson, responded to this review

WhereverYouleadme, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay here with us. We look forward to your next stay.

Marietta, Oklahoma
Reviewed 17 April 2016 via mobile

About a month ago we planned a trip to Arlington so we booked and paid for our hotel in the grand prairie TX location. We had booked a room with King sized bed and a sofa bed when we checked in tonight we were never told that we were not getting the room we paid for, we went to our...

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1Thank Christin F
Constance D, General Manager at Country Inn & Suites By Carlson, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. This is not the norm for us here at the Country Inn. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

Twin Cities, United States
Reviewed 14 April 2016

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank William K
Constance D, General Manager at Country Inn & Suites By Carlson, responded to this review

Troup, TX, United States
Reviewed 26 March 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Donald M
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, responded to this review

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Inn & Suites Dallas-Arlington-DFW-Six Flags is perfectly situated near popular attractions like Hurricane Harbor, Globe Life Park and AT&T Stadium (formerly Cowboys Stadium). After a busy day relax and enjoy world-class service, complimentary WiFi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 

Additional Information about Country Inn & Suites By Carlson

Address: 2050 N State Highway 360, Grand Prairie, TX 75050-1423 (Formerly Hampton Inn Dallas-Arlington-DFW-Six Flags)
Region: United States > Texas > Grand Prairie
Price Range: RM330 - RM563 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hampton Inn Dallas/Arlington (Six Flags) Hotel Grand Prairie
Hampton Inn Dallas/Arlington (6 Flags)
Hampton Inn Grand Prairie
Grand Prairie Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson staff and other travellers.
1 question
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Vancouver, Canada
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They were not finished.”
pa06817, 19 Apr 2017 | Read review
“Sleep under a bridge if this hotel is your only option.”
leslieh932, 15 Mar 2017 | Read review
“My room in the second floor was nice and quiet”
gdolande, 1 Dec 2016 | Read review
“Don't stay here”
NDVikings, 31 Aug 2016 | Read review
“If you want a good room, stay somewhere else.”
Dondi31, 23 Jun 2016 | Read review
5 of 5