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All reviewsbob evansdfw airportroom was cleanfree breakfastshower areafront desk staffshuttle servicenice hotelwould stay here againgrapevine txconvenient locationstayed here for nightsconvention centerupon checkpleasant staybusiness tripone night stay
The bed and pillows were very comfortable. We also liked the tv channel selection. In my opinion the breakfast and selection was much better than most places we've stayed. In fact, when we visit the area again in a few months, hopefully we'll be able...More
Response from Peggy C, General Manager at Comfort InnResponded 22 November 2016
Thank you for your feedback. We strive to exceed your expectations and I am certainly delighted that you enjoyed your stay with us. We look forward to you staying with us again in the near future!
Was here for a weekend conference at the Convention Center 2 blocks away. Overall, the staff is very good but has a poor physical plant to work with.
* Friendly helpful staff. I used the van service to and from the airport which was...More
Thank STEPHEN W
Response from Peggy C, General Manager at Comfort InnResponded 19 November 2016
Thank you for your feedback. Our Wi-Fi is being upgraded at the time of this post our contractor has ordered all knew equipment and we have recently installed fiber so within the next two weeks our Wi-Fi will exceed anyone's expectations! Our breakfast room seats...More
It was rather frustrating to pass employees in hall ways. Every time I walked in the opposite direction of them, I had to yield to them. With no eye contact with me, they seemingly chose to walk down the middle of the hall. This made...More
Thank James P
Response from Peggy C, General Manager at Comfort InnResponded 11 November 2016
Thank you for providing us with your feedback, your feedback gives us the opportunity to perfect our techniques. I can say in the 17 years that I have been the General Manager of our hotel that I have never received this feedback before. I will...More
I haven't stayed at a comfort inn in sometime, we are brand loyal to Hilton typically but I got a great deal to stay at this hotel while in town to visit the Texas state fair. It was clean, and nice, with a super comfortable...More
Thank Heidi J
Response from Peggy C, General Manager at Comfort InnResponded 13 October 2016
Thank you for taking the time to provide us with your feedback, it is greatly appreciated. It is our desire to exceed your expectations and I am glad to see that we have. I understand that you are brand loyal to Hilton but I wanted...More
Very clean and accommodating. Beds are comfy. Staff were all very helpful. Love that they shuttled us to Grapevine to enjoy the wineries and shopping. I believe the shuttle runs from 7:00am to 11:00pm. The breakfast was good. There are waffles, boiled eggs, muffins, donuts,...More
Response from Peggy C, General Manager at Comfort InnResponded 5 October 2016
Thank you for taking the time to give us your feedback. It is our desire to exceed your expectations! We are very happy you enjoyed your stay with us and we look forward to you returning. Thanks again, Peggy Chavez General Manager