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Gaylord Texan Resort & Convention Center

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Gaylord Texan Resort & Convention Center
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3,871 Reviews from our TripAdvisor Community

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Showing 3,813: English reviews
Irvine, California
Reviewed 21 March 2015

No doubt about it, the property is beautiful. Front desk, concierge and 1st tier level people are attentive and helpful. Everything we would expect. But for what it cost to stay there, the 2nd tier level of service left much to be desired. I guess the good hourly employees are hard to find in grapevine. I've been to less costly,...

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Helpful?
Thank Ran051
Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Dear Ran051, Thank you for taking the time to provide us with feedback regarding your stay at the Gaylord Texan. I am thrilled to hear you thought our property was beautiful and and our front desk and concierge staff were attentive and helpful. On a different note, I am disappointed that we did not exceed your expectations and will be...

Branson, Missouri
Reviewed 20 March 2015

If you are staying at the Gaylord and it isn't Christmas, you have likely come with a group. If you haven't come with a group you will find yourself in the middle of several options. Conventioneers, high school sports, dance, and cheerleading teams, and every other profile of volume discount guests soak up the property's 1500 sleeping rooms year round....

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1Thank asiapointriders
minneapolis
Reviewed 20 March 2015

Stayed here during a conference. Atrium is very big and impressive. complex was very clean and well taken care of. Food was fine, portions large and prices even higher.Would only stay here if paid for by employer.

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1Thank thump29
Nacogdoches, TX
Reviewed 18 March 2015

Stayed here on a business trip and was at a training class. Pros: very close to DFW airport, all indoors (so no worries about weather), excellent staff, good facilities for classes and solid Internet, and nice atrium. Cons: Not worth the amount of money for the visit, little to no soundproofing between rooms and can hear everything in hallway and...

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2Thank TravelTexan1
Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Dear TravelTexan1, Thank you for taking the time to provide us with feedback regarding your recent visit. I am very happy to hear you like the fact we are close to DFW, have a great atrium, strong internet, good facilities and excellent staff. Please be assured I will be passing these comments on to our Leadership Team along with the...

Birmingham, Alabama
Reviewed 17 March 2015

This is a beautiful resort and convention center. The rooms are basically a standard Marriott room nice, exceptionally clean and well maintained. There are several restaurants in the resort. We were there for a business meeting and I can't say enough good things about the convention center and hotel the service was excellent. Our sales manager even stayed over to...

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Thank DebbieM606
Reviewed 17 March 2015

Well done! The rooms, shopping, restaurants, conference facilities are perfect. Managed now by Marriott! The Old Hickory Stesk House was tastes as well as the Italian Restsurant. The Sports bar will make you smile!

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Thank Julie S
Apple Valley, Minnesota
Reviewed 17 March 2015

The rooms are very clean and the service is really good. Texas Sports Station is very good for watching sports. They have a 52 foot wide screen with multiple channels playing at the same time. Convention center is very large and has good food service as well. Beds are very comfortable but you have to love overstuffed pillows as they...

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Thank redmnsrt4
Dallas, Texas, United States
Reviewed 16 March 2015

Standard Marriott room but awful service and worse food made for the worst Marriott experience I've ever had. After the long trek from the parking lot to the lobby, we found several carts of luggage left at diagonal angles blocking the entrance and completely unattended. Several bellman stood around their supervisor next to these as he loudly chastised one of...

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2Thank Geoff G
Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Dear Geoff G, Thank you for taking time to provide us with feedback regarding your visit. I sincerely apologize that you did not enjoy your time with us and am disappointed to learn we did not exceed your expectations. Please be assured we take all guest feedback seriously and your comments will be reviewed by the appropriate department leaders. If...

Portland, Maine
Reviewed 16 March 2015 via mobile

Visited in October for business. Amazing town of its own all under a dome. Several restaurants along a river walk. Staff polite. Rooms clean and well maintained. Restaurant offers were delicious. I can't say anything bad about this resort. I would consider going back if I needed to return to Texas.

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Thank mfenton
Mongaup Valley, New York
Reviewed 15 March 2015

This hotel is perfect for conferences. Nice, clean rooms. Comfortable beds. Just stayed for 4 nights and had a very enjoyable experience. Room service was very quick and reasonably priced. The conference center was very convenient.

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Thank Jen_Cronk

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
You'll arrive through a ranch-style archway surrounded by rolling pastureland. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking new Gaylord. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from D/FW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place ­ so you can have it all. ... more   less 

Additional Information about Gaylord Texan Resort & Convention Center

Address: 1501 Gaylord Trail, Grapevine, TX 76051-1945
Region: United States > Texas > Grapevine
Price Range: RM1,103 - RM1,603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Texan Resort & Convention Center 4*
Number of rooms: 1511
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Also Known As:
Gaylord Texan Resort And Convention Center
Gaylord Texan Hotel Grapevine
Gaylord Texas Resort
Gaylord Texas Hotel
The Gaylord Texan
Gaylord Texan Grapevine
Gaylord Texan Resort & Convention Center Grapevine, Texas
Gaylord Grapevine
Hotel Style:
#5 Business Hotel in Grapevine
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Texan Resort & Convention Center staff and other travellers.
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Questions? Get answers from Gaylord Texan Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of different quailty zones for the rooms-- be sure to study the differences in cost and benefit.”
 of 5 bubbles TripReviews101, 24 Mar 2017 | Read review
“Return to the check-in area immediately if you are unsatisfied with the room you purchased.”
 of 5 bubbles craigcX7594QL, 21 Mar 2017 | Read review
“Some rooms have atrium views, but so far all rooms are sound proof and wonderful.”
 of 5 bubbles kathyfI4012PI, 13 Mar 2017 | Read review
“Look at room map when selecting because the walk to the convention center can be long!”
 of 5 bubbles 701lc, 12 Mar 2017 | Read review
“Read my review.”
 of 5 bubbles Carrie1210, 7 Mar 2017 | Read review
5 of 5