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Fairfield Inn & Suites Dallas DFW Airport North / Grapevine

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Overview
  • Excellent38%
  • Very good32%
  • Average18%
  • Poor9%
  • Terrible3%
22 Jan 2017
“So-So Stay on Hotel Row”
11 Aug 2016
“Badly needed rest after long fights”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
2 Star Hotel
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Reviews (83)
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21 - 25 of 82 reviews
Reviewed 24 October 2012

I write this review at 2:45 in the morning as I cannot sleep due to the impossibly hard bed in this room, it is like sleeping on the floor. The first night here I called down for another blanket and was told by the front...More

Thank Renay18
Response from Frank A, General Manager at Fairfield Inn & Suites Dallas DFW Airport North / GrapevineResponded 26 October 2012

Thank you for your review, we appreciate you sharing your experience with us. Our guests are the number one priority and we pride ourself on ensuring we respond to each of their requests and apologize that the blanket you asked for never arrived. While your...More

Reviewed 29 September 2012

A quality no frills hotel at a reasonable cost. The room was clean and everything worked. The staff was capable and friendly. They went out of their way to assist us with luggage issues. The staff was excellent. There was coffee in the room and...More

1  Thank Greg F
Response from Frank A, General Manager at Fairfield Inn & Suites Dallas DFW Airport North / GrapevineResponded 4 October 2012

Thank you for your feedback. We truly appreciate you taking the time to review our property. I will share your comments with the staff. It's great to hear that you enjoyed your time with us and I hope you come back to see us again...More

Reviewed 25 September 2012

Pros: Hotel was clean Staff was friendly Cons: TV in my room didn't work, had to be moved to new room TVs in both rooms were small, old, and outdated. (19" tube TV). Curtains ripped / falling apart Bathroom was very outdated--fiberglass shower from the...More

Thank Bryce K
Response from Frank A, General Manager at Fairfield Inn & Suites Dallas DFW Airport North / GrapevineResponded 4 October 2012

Thank you for sharing your experience with us. I apologize that we were unable to meet your expectations and the trouble you encountered with the first room. I will forward your "pros" about our friendly staff and the cleanliness of the rooms to my team....More

Reviewed 17 September 2012

We paid $90 for two queen beds and for the price, it's suited us just fine. The staff was very accommodating and switched us to a new room after our initial room didn't have a working A/C unit, the TV would not work properly and...More

Thank Darren B
Response from Frank A, General Manager at Fairfield Inn & Suites Dallas DFW Airport North / GrapevineResponded 4 October 2012

Thank you for your review, we sincerely apprecaite you taking the time to share your experience. While it sounds like you had a rough start to your stay, I'm thrilled to see that my team was able to solve the problem quickly to ensure we...More

Reviewed 12 September 2012

Not sure why all the positive reviews for this Fairfield, unless we just got the last room to be updated. I stay at various Marriotts more than 90 days out of the year, and this was the worst of the year so far. Lamp cord...More

Thank Mark B
Response from Frank A, General Manager at Fairfield Inn & Suites Dallas DFW Airport North / GrapevineResponded 4 October 2012

Thank you! We appreciate you taking the time to tell of your experience with us. We will be checking all the cords and fixtures in each room to ensure the issue is corrected. I would like to thank you for the "Room Tip" about our...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Details
Price range
US$60 - US$70 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Grapevine
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$60 - US$70 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Grapevine
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Questions & Answers
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Room Tips
"Room #114 is a nice size suite. With a separate room with a couch and TV"
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"1st floor is close to pool/louder. The access doors at end of the hall make it high traffic and noisy for..."
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"I was on the 6th floor and it was very quiet"
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"Avoid this hotel at all costs"
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