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Felicia at the front desk was amazing! She was extremely helpful with switching us to a double bed room. Helped us moved and ran up and down the stairs from the first floor to third floor because the elevator was broken. She deserves major recognition,...More
I stayed here for a single night. Here are my observations:
The lobby is nice and the staff was friendly and courteous. There was a single, slow and loud elevator.
The room was ... OK. I have been spoiled lately with Holiday Inn Express -...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites HearneResponded 26 May 2016
Thank you for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to the service provided by our staff.
Allow me to apologize for any inconvenience you...More
If you need to stop here while traveling, this is a nice, clean, comfortable place. Mexican restaurant next door and gas station close! Easy drive into San Antonio from here and only an hour away from great bbq in Taylor at Louie Muellers!
Room was clean, but it was so cold. Coming in at 2:00 a.m. to a pre-paid, freezing cold room on a winter's night was less than pleasant. The staff was nice and tried to be accommodating. If you are staying in Hearne, this is probably...More
Thank Tona W
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites HearneResponded 24 February 2016
Dear Tona W,
Thank you for taking the time to review our hotel on TripAdvisor. Thank you for the high rating you gave us in terms of customer service delivered. On the other hand, I am sorry for the disappointments that you had with the...More
My family stayed at the Hearne Holiday Inn Express as a stop over on the way to a Baylor game.
As a one-night hotel, it is convenient and the front staff person was friendly. As a place to get a workout or sleep without hearing...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites HearneResponded 21 December 2015
Thank you for writing a review about your recent stay with us. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and location of the hotel....More
US$123 - US$199 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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