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02/07/2017 03/07/2017
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    Extended Stay America - Houston - Willowbrook - HWY 249

    16939 State Highway 249, Houston, TX 77064-1118
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$66
          US$66
          US$66
          Room & Suite (5)
          Dining (1)
          Hotel & Grounds (4)
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          Overview
          • Excellent36%
          • Very good24%
          • Average9%
          • Poor22%
          • Terrible9%
          Travellers talk about
          Free Wifi
          Free Parking
          Non-Smoking Hotel
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Self-Serve Laundry
          Breakfast included
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Houston - Willowbrook - HWY 249
          Special Offer: Save up to 10% TODAY!
          Hotel deals
          WoodSpring Suites Houston Willowbrook
          57 reviews
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          106 reviews
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (54)
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          There are newer reviews for Extended Stay America - Houston - Willowbrook - HWY 249 See the most recent reviews

          11 - 15 of 54 reviews

          Reviewed 20 May 2016

          We travel to Houston every year and stay in this hotel. This year we wondered what happened. Disappointed ! We stayed a week with no maid service at all. We asked why no coffee pot and kitchen items were available in the completely empty kitchen.The...More

          Thank heretoday2015
          Response from Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 24 May 2016

          The staff and I read your comments about your stay with us. The issues you described are unacceptable, and I sincerely apologize for your experience. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based...More

          Reviewed 17 December 2015

          I wanna say this hotel is mostly used for a type of family get away but a little warning. The picture is 100% accurate but what you wont see is its all worn out cabinets and desk are scratched up and dented, the plug in...More

          Thank Jason V
          Response from Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 28 December 2015

          I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we were unable to meet your expectations. To keep this from happening again, I will make sure we are implementing preventative maintenance procedures as well...More

          Reviewed 6 June 2015 via mobile

          I checked in around 5 p.m. Was told the room would be 69$ a night which I thought was fine come to find out when they emailed me my receipt that they changed me 114$ a night. Not cool at all and theses rooms aren't...More

          Thank clayton s
          Response from Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 12 June 2015

          Thank you for the feedback about your stay at our hotel. I sincerely apologize that there was a confusion about the rate. I will be working with our team to ensure this does not happen in the future. Thank you very much for bringing this...More

          Reviewed 30 January 2015 via mobile

          The stairwell smells like old feet and the third floor smells like smoke everywhere. The room I stayed in has fleas. I woke up with ten bites on my legs and seen a couple fleas. Other than that its a decent place.

          2  Thank southerntrucker
          Reviewed 3 December 2014

          We stayed 6 nights and in that entire time a maid did not enter the room. Although it had a full kitchen, there was not a glass or plate in it, so I sent my husband downstairs and he came back lugging 3 huge plastic...More

          Thank 645lisa
          Response from Manager_11525, Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 5 December 2014

          I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you had to go downstairs numerous times. To prevent this from happening again, I will work with my team to ensure that they...More

          WoodSpring Suites Houston Willowbrook
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          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          Details
          • Price range
          • US$68 - US$83 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms
          • Number of rooms
          • 104
          • Reservation Options
          • TripAdvisor is proud to partner with Extended Stay, Expedia, Hotwire, Priceline, Booking.com, Hotels.com, Travelocity, TripOnline SA, Cancelon and Cheap Tickets so you can book your Extended Stay America - Houston - Willowbrook - HWY 249 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • Texas Gulf Coast >
          • Houston
          • Also Known As
          • Houston Extended Stay ,
          • Extended Stay America Houston
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          Room & Suite (5)
          Dining (1)
          Hotel & Grounds (4)
          Bathroom (1)
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          Nearby Attractions
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          Questions & Answers
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          Room Tips
          "Great location to travel to all points in Houston. Across the street from the Mall with great restaurants..."
          Read review
          "Room was well lit"
          Read review
          "Choose a different hotel. There one next to this one & many in close proximity."
          Read review
          "Stay somewhere else😝"
          Read review
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