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Great location close to great shopping and restaurants. Great very large rooms which are well equipped. Brilliantly friendly staff. Good breakfast with decent choice. Keep up the great work guys. A credit.
Response from Adam P, Manager at Residence Inn Houston by The GalleriaResponded 1 week ago
Thank you for sharing your review with us! We're extremely glad that you had such a great stay with us! We would love for you to stay with us the next time that you're in the area!
I typically love Residence Inn properties, but I am sorry to say that this particular "hotel" was not to our liking. The location is good--right near the Galleria. But, we were not pleased with the set up. If I had been traveling alone I would...More
1 Thank drdmromeo
Response from Adam P, General Manager at Residence Inn Houston by The GalleriaResponded 3 weeks ago
Thank you for sharing your experience with us. We know that our property is a little unique in layout and that it poses a unique set of challenges. We're sorry that our hotel could not provide the experience that you were expecting. We...More
The physical location of this property is excellent, given that it's close to a myriad of restaurant and shopping options. It's perhaps a 2 1/2 star property at best, in my opinion, and here's why.
Comfortable but rudimentary rooms. Entire property felt 'motel-ish'.
1 Thank WesternGardener
Response from HOUGL, Manager at Residence Inn Houston by The GalleriaResponded 3 weeks ago
Thank you for sharing your review of your stay with us! We are sorry to hear that we weren't able to provide an experience up to the standards that we set for ourselves. We understand that our hotel is a little unconventional in...More
The greatest asset of the Residence Inn Galleria is its location, a mere three minute walk to the world class shopping of The Galleria. Additional shopping and eating opportunities are found in the area. The gated entrance adds a feeling of security to an already...More
1 Thank Delnor N
Response from Adam P, Manager at Residence Inn Houston by The GalleriaResponded 4 weeks ago
Dear Delnor N,
Thank you for sharing your review of our property. We're sorry to hear that you had a few hiccups during your stay, but are extremely happy that our property and location were able to make such a positive impact on your stay!...More
The set up at this Residence Inn is more like a gated apt. complex. The hotel is conveniently located by the Galleria mall. The hotel is older, but it appears there has been some upkeep and renovations. Our room was large and nice, however the...More
1 Thank Angelle225
Response from HOUGL, Manager at Residence Inn Houston by The GalleriaResponded 4 weeks ago
Thank you for sharing your review from your recent stay with us. We're sorry to hear that certain aspects of your stay did not live up to the expectations that we set for our property! While our hotel layout is a little unconventional...More