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Residence Inn Houston Westchase on Westheimer

117 reviews
#154 of 518 Hotels in Houston
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Traveller (18)
Room & Suite (10)
Dining (2)
Overview
  • Excellent61%
  • Very good18%
  • Average9%
  • Poor5%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3.0 Star Hotel
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Offers from Residence Inn Houston Westchase on Westheimer
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (117)Write a Review
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All reviewsthe general managerkroger grocery storesingle guestbreakfasts were greathelp guestsstayed herefront deskgoing out of their wayhome away from homesocial hourkitchen areaspecial thankshotel managergreat shuttle serviceamazing customer serviceone bedroom suitefamily vacation
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1 - 5 of 112 reviews
Reviewed 3 weeks ago

We stayed in the Residence Inn Westchase for several weeks as beneficiaries of the FEMA response to Harvey flooding our home. It was a good "port in the storm" for us. On the whole, this hotel did an outstanding job under sometimes difficult circumstances. All...More

1  Thank Roy H
Reviewed 9 October 2017

My wife, my two dogs, and myself found ourselves homeless after being flooded out by Harvey. After staying with family for several days, we were able to get a room here. It was a small space for two humans and two rather large dogs, but...More

Thank jaffherman
Response from Julie A, General Manager at Residence Inn Houston Westchase on WestheimerResponded 12 October 2017

Dear jaffherman, Thank you for reviewing your recent stay with us, I hope you are now able to go home and your house has been restored even better than ever. We had many families staying with us displaced from Harvey and we are glad we...More

Reviewed 12 September 2017 via mobile

Guess I'll start with the cockroaches that like to scurry the floor and ceiling at night as you sleep. The facilities are old and nothing works. Toilet requires several flushes before it flushes. Door between living room and bedroom won't close. I've had to call...More

Thank Jarrett C
Response from Julie A, General Manager at Residence Inn Houston Westchase on WestheimerResponded 13 September 2017

Dear Jarrett C Thank you for your feedback on your recent stay at the Residence Inn. We are under going renovations to remedy the issues caused by an aging property as you noted. Unfortunately when renovating, as much as we try to minimize it, there...More

Reviewed 28 July 2017

Overall, this is a great hotel if you're staying more than a few days. Nice clean rooms. Most of the staff was friendly and helpful. Unfortunately, I have to give a rating of Average because I was placed in a room where the bathtub faucet...More

Thank byrdgirlca
Response from Julie A, General Manager at Residence Inn Houston Westchase on WestheimerResponded 1 August 2017

Dear byrdgirlca Thank you for reviewing your recent stay. I apologize for the faucet issue in your room and any inconvenience it may have caused. I have followed up with the maintenance team to make sure this was an isolated issue and is corrected moving...More

Reviewed 6 July 2017 via mobile

WOW. Our family vacation was amazing. The food, suites, activities, amenities, etc. However, Mr. Horha from the front desk was Amazing. He assisted with our luggage, ensured we was comfortable, etc. 👍👍More

Thank Kenterrian H
Response from Julie A, General Manager at Residence Inn Houston Westchase on WestheimerResponded 7 July 2017

Dear Kenterrian H I am so glad you enjoyed your family vacation with us, thank you so much giving us 5 stars and a great review. We will be recognizing Jorge this week at our weekly associate meeting, he will be super excited to hear...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$107 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#93 Business Hotel in Houston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#93 Business Hotel in Houston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (10)
Dining (2)
Hotel & Grounds (36)
Questions & Answers
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Room Tips
"Get top floor if you can."
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"It's a quiet hotel. No need to be placed in the back. Midway puts you near the elevator, and halfway to..."
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"all rooms are nice"
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"1512 Suite was good"
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