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Residence Inn Houston Westchase on Westheimer

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#121 of 497 Hotels in Houston
Certificate of Excellence
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Residence Inn Houston Westchase on Westheimer
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103 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Venezuela
Reviewed yesterday NEW

I required a a nice place to Stay , near a Places to Eat plus the alternative to Cook inn and also near a Shopping Mall, well this is it . This Hotel has a very good friendly staff that go the extra mile to help you. Nice breakfast Included ( better than the average of similar hotels ) ,...

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Helpful?
Thank outlander11
Reviewed 1 week ago

Hi all, That's my first review ever maybe , and the reason why I am writing that because I have seen an amazing customer service here starting from Hotel manager (Kyle) , (Athena- front desk) ,(Megan-front desk manager) ,( Dontez- front desk) denize , roberta , and everybody . I am a frequent flyer and I go everywhere , I...

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Helpful?
Thank abdulaziz a
Kyle M, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Hey There Abdulaziz a, I want to say Thank you from the bottom of our hearts for this kind comments. And you ARE family, i hope you know that! We truly appreciate you being with us and becoming part of our Residence Inn Family. It is an honor having you and I know everyone will be SO excited to see...

Reviewed 1 week ago via mobile

I never write hotel reviews but I had to this time because I had such an amazing time at this residence inn. The staff, especially the manager, were so friendly and approachable. You got the impression they were happy employees who genuinely cared about their guests and did their best to please them. They were always around to help with...

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Helpful?
Thank Bola O
Kyle M, Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Dear Bola, Thank you so much for your OUTSTANDING review of our hotel! I can agree with you about Kyle, our manager, he is the most friendliest person I ever met! It definitely does rub off on the rest of us too! I'm glad you chose to come visit us again and I hope we can make this experience as...

Reviewed 2 weeks ago via mobile

Denise Jones booked my reservation. She was very nice and attentive. Everything was perfect. In fact she even had an awesome gift. for me in the room. I would definitely book this hotel again. The whole staff was nice and the room was very spacious for the price.

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Helpful?
Thank Danada f
Kyle M, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Hey There Danada f! Wow , this is so exciting! I am so proud of Denise! She is the newest member of our family and I am so proud to see that your experience with her was stellar... This is what its all about here for us. We want to connect and build a growing Residence Inn Family. Thank you...

Reviewed 3 weeks ago via mobile

I was here for about 6 weeks and it was absolutely great, specially the service/hospitality of the place, from the GM to the kitchen lady to the cleaning people etc. It has a great shuttle service within 3 miles radius, which is nice because Houston is the worse place for walking hahaha. Breakfast is nice, specially waffles!!! My favorite part...

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Helpful?
Thank Mónica A
Kyle M, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Hey There Monica A, What a delight to hear from you!!! We miss you here at the Residence Inn Westchase Houston. I want to sincerely say thank you for the beautiful and kind words you have made about your home here and how special it made us feel. We truly loved having you and really want you to know that...

Chicago, Illinois
Reviewed 3 weeks ago

This was by far the worst Residence Inn I've ever stayed in. It could very well be a Quality Inn or something else, but not the Marriott quality hotel. Cleaning staff tries hard, but the place is old and so dirty, they need to really do something radical to change things around. Moldy smelling sinks, hallways/corridors are dirty, floor is...

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Helpful?
Thank ppanathula
Kyle M, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Dear Ppanathula YIKES and then some.... For starters I am so sorry I didn't get a chance to meet and speak with you during your stay. It looks like I was out of the office during your visit. Second, If there is one thing I can assure you of, your stay and experience was isolated. As you may see from...

Reviewed 4 weeks ago via mobile

This hotel has everything you could need to make you feel at home! What stands out for me is the welcoming and warm staff who show genuine interest in delivering fantastic personalised customer service. Breakfasts are always plentiful and the shuttle service was really useful in making quick trips around the area. Rooms were cleaned well every day and were...

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1Thank frankie t
Kyle M, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Frankie t! Thank you for the super kind words!!!! We are so glad you enjoyed your stay and soooo glad you were part of our Residence Inn Family here at the Residence Inn Westchase. We truly hope you come back and see us really soon and the shuttle is always ready! All the Best, Kyle

Reviewed 15 December 2016 via mobile

Excellent service, the manager Kyle is the best, he makes you feel like home at all times. The best place to stay for business or pleasure, for short or long stay. The brunch is excellent as well as the snacks and sips during the week that allows you to socialize and enjoy your stay.

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Helpful?
Thank Citlali S
Kyle M, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Hey There Citlali S. What a huge thanks to you! It was absolutely OUR pleasure having you and making you part of our Residence Inn Family. We truly had a wonderful time having you and really hope that you come back to see us really soon!!! All the Best, Kyle

Yokohama, Japan
Reviewed 9 December 2016 via mobile

Big thumbs up to Kyle the manager, personalized service to every guest, makes you feel happy and like a million bucks. Rooms are suites, there are happy hours mon-wed (and Kyle might give you a beer on a Thursday if he feels like it). Breakfast buffet hits the spot and means you can fuel up quick before your busy day...

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Helpful?
Thank Scott M
Kyle M, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Hey There Scott M! I want to say a Big Thumbs Up To You!!! We really appreciated getting to know you and having you as part of our Awesome family here at the Residence Inn Westchase. We truly look forward to you coming back our way and hope and wish all the best on your new adventure! All the Best,...

Reviewed 1 December 2016

I stayed here for 6 weeks and absolutely loved it. The staff are all so incredibly friendly and helpful, always going out of their way for guests. From week 1, Kyle (GM - very energetic and fun!) knew who everyone was and would always be chatting to guests. The free shuttle bus was an amazing service, super useful and always...

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Helpful?
Thank Abbie T
Kyle M, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Hey There Abbie T! THANK YOU for letting us know about your stay!!! It was more than an honor to have you with us and I want you to know we truly miss you here at the Residence Inn Westchase... Having you as part of our Family was awesome and we are looking forward just as much to having you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Laundry Service

Additional Information about Residence Inn Houston Westchase on Westheimer

Address: 9965 Westheimer @ Elmside, Houston, TX 77042 (Formerly Residence Inn Houston Westchase)
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: RM490 - RM967 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston Westchase on Westheimer 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Houston
Houston Residence Inn
Hotel Style:
#93 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from Residence Inn Houston Westchase on Westheimer staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“clean rooms”
 of 5 bubbles F678GKalia, 22 Nov 2016 | Read review
“Room 202 - Corner most on 1st floor gets full sun-light. If you like to have natural light”
 of 5 bubbles , 27 Oct 2016 | Read review
“Floor 3 in block A has a very nice view of either the pool or skyscrapers”
 of 5 bubbles , 22 Sep 2016 | Read review
“3rd floor:)”
 of 5 bubbles ashwinn124, 21 Sep 2016 | Read review
“Corner rooms are quite large, but not much of a view. This is not meant as a bad thing.”
 of 5 bubbles uncljony, 11 Jun 2016 | Read review
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