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Americas Best Value Inn & Suites - Houston / Brookhollow Northwest

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Americas Best Value Inn & Suites - Houston \/ Brookhollow Northwest
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39 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Reviewed 24 September 2016 via mobile

I'm not usually fond of writing reviews but as I have been staying at this place for a long time i felt like writing one. I stay at this hotel very frequently and the thing that I like the most is how clean they maintain the rooms and also the staff is very friendly and provide high quality service Everytime...

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Helpful?
Thank RAVI TEJA C
Manager_Brookhollow, General Manager at Americas Best Value Inn & Suites - Houston / Brookhollow Northwest, responded to this review

Thank you for your feedback. We are glad your stay with Americas Best Value Inn & Suite was wonderful. Hope we can continue to provide you same service to you and others. We look forward to having you gain. Thank you Dave Bhakta

Reviewed 23 September 2016 via mobile

I didnt have a home for a week because I was in between apartments. I decided to stay here because it was close to my new job. The front desk receptionist made me feel welcomed, breakfast was good, cleaning ladies were nice, rooms were clean and the bed was comfortable. If Im ever again without a place to sleep I...

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Helpful?
Thank Anthony_Turner
Manager_Brookhollow, General Manager at Americas Best Value Inn & Suites - Houston / Brookhollow Northwest, responded to this review

Dear Anthony, Thank you for posting a review on TripAdvisor. We appreciate your comments on your experience. We are happy to see that you enjoyed your overall stay with us. Our team will love those comments you mentioned and always here to welcome you back. Thank you, Dave General Manager

California
Reviewed 7 September 2016

Free wifi with great speed. I slept in a clean, comfortable bed. I had a whole office area to use during my stay with a computer desk in the room. If you need to fly in/out of houston then this is a good pick. The rates are reasonable and the staff is friendly. They have a great breakfast selection.

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Helpful?
Thank biren633
Manager_Brookhollow, Manager at Americas Best Value Inn & Suites - Houston / Brookhollow Northwest, responded to this review

Dear Biren, Thank you for taking the time to write such a positive review on your recent stay. Staff is so happy to hear you have enjoyed your stay with us. We look forward to welcoming you again! Dave, General Manager

Kansas City, Kansas
Reviewed 27 January 2016

It was cheap. It was clean, kind of. It had a heavy, "cleansing" smell, like it was trying to cover up something. The toilet lid and seat were not attached. There was a 1/2" gap under the front door. On the flip side, the shower was big and nicely done. Except it had no "shelf" for shampoo or soap to...

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Helpful?
2Thank mitchnkc
Manager_Brookhollow, General Manager at Americas Best Value Inn & Suites - Houston / Brookhollow Northwest, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please let me know next time you in this area. Would love to meet in person. Best regards, Dave General Manager

Denver, Colorado
Reviewed 23 January 2016

I know this place is cheap and you get what you pay for etc. But this place was horrible. The bed was covered with pink sheets and smelled awful, the supposedly white towels were visibly dirty. The door was covered with old disgusting grime. This is truly a disgusting place.

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Helpful?
1Thank Alan Y
Manager_Brookhollow, General Manager at Americas Best Value Inn & Suites - Houston / Brookhollow Northwest, responded to this review

Hi Alan, Thank you for your feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. We hope you’ll give us another change to have you stay at Americas Best Value Inn and Suites Northwest Brookhollow Houston. Dave General...

Cuero, TX
Reviewed 17 November 2015

I visit Houston about five or six time a year to spend the night and return to small town in South Texas. Last year I stayed at a Super 8 Motel on the Katy Freeway and it was a terrible experience. This is the same place! Doesn't matter who bought it, it's still a horrible property. If all you need...

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Helpful?
1Thank gmresseque
Manager_Brookhollow, General Manager at Americas Best Value Inn & Suites - Houston / Brookhollow Northwest, responded to this review

Thank you for taking a minute to share your feedback with us here. I’m disappointed that your visit was anything less than perfect. You have provided us with quite a few things to share with our teams, and I want to apologize for a few of those aspects. I invite you to contact me directly at the Americas Best Value...

Reviewed 12 November 2015 via mobile

We picked this motel due to the reviews which had several good reviews. Construction in this area sucks and the parking lot is very narrow. The outside looked a little sketchy because of all the workers milling about but the room was clean, comfortable and everything seemed to work. We did not try the breakfast. A better shower head and...

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Helpful?
Thank LauraP232
Houston, Texas
Reviewed 25 August 2015

This is my fourth stay at this ABVI location. The rooms have been remodeled, super clean and wonderful price. Great for business or pleasure.....Also, front desk is friendly and helpful. The room has microwave and refrigerator, along with super cold a/c and hot water.

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Helpful?
Thank kim658
Auckland, Auckland, New Zealand
Reviewed 3 August 2015

This is a no-frills hotel but it is extremely clean and tidy (the bathroom was absolutely spotless) and with friendly helpful service at the desk, we really couldn't have asked for more at the price! Very much recommended for anyone on a budget that still wants cleanliness and comfort.

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Helpful?
Thank Michelle H
Perth, Australia
Reviewed 23 July 2015 via mobile

This motel was nice and clean but very dated. The decor was tired and old, showers were reasonable but not much pressure. Theres not much maintenance done here. Lamps were not working or broken and lighting was dim and insufficient. The aircon worked well but was very noisy. Breakfast was minimal but needless to say better than nothing. All in...

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Helpful?
1Thank glassyartist

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Near Americas Best Value Inn & Suites - Houston / Brookhollow Northwest

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Americas Best Value Inn and Suites Houston/Brookhollow Northwest offers our guests free wireless high-speed Internet access, free local calls, plus every oversized room has a refrigerator, microwave, iron/board, 42 inch flat screen cable TV w/HBO, clock radios, and a writing desk. Come visit the Americas Best Value Inn and Suites Houston/Brookhollow Northwest, Texas, conveniently located off Northwest Freeway, near I-45. Our property is located within 15 minutes of downtown Houston. While staying at our hotel, enjoy our free full continental breakfast with hot waffles served fresh each morning. Fax and copy services plus one meeting facility are available for business travelers. Come stay at our exterior corridor property in one of our 45 charming guestrooms, you won't be disappointed by all of our extras! ... more   less 

Additional Information about Americas Best Value Inn & Suites - Houston / Brookhollow Northwest

Address: 12170 Northwest Fwy, Houston, TX 77092
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM231 - RM1,680 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn & Suites - Houston / Brookhollow Northwest 2*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn & Suites - Houston / Brookhollow Northwest staff and other travellers.
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Questions? Get answers from Americas Best Value Inn & Suites - Houston / Brookhollow Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are very spacious.”
 of 5 bubbles biren633, 6 Sep 2016 | Read review
“It's a crap shoot!”
 of 5 bubbles gmresseque, 16 Nov 2015 | Read review
“Ask to stay on the back side away from Hwy 290.”
 of 5 bubbles L0calO, 2 Aug 2014 | Read review
“I was on the ground floor at the back corner, dont park in first slot near room 110 your car could be hit”
 of 5 bubbles sandrab835, 30 Sep 2013 | Read review
“rooms on side of Wellfargo Bank are nicer.”
 of 5 bubbles Vvanessa_13, 23 Apr 2013 | Read review
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