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Courtyard Houston Westchase

CourtyardUS$103*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Courtyard Houston Westchase
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120 Reviews from our TripAdvisor Community

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Showing 114: English reviews
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New Orleans, Louisiana
Reviewed 1 week ago

We have stayed here several times due to convenience location and easy to commute near Hill-croft, Galleria, shopping and dining. The room was very clean and supplied best clean towels and all other amenities. The furniture defiantly needs to replace and very small refrigerator like a cooler. No, Microwave in room. We prefer to have a microwave as most hotels...

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Helpful?
Thank ArmoniB
Dallas, Texas
Reviewed 12 November 2016 via mobile

Was only here for one night but found the hotel to be extremely convenient when on business in the Westchase area of Houston. Checked in late and was greeted with bottled water and cookies, can't go wrong there. In the morning the shuttle was able to take me to my office for an early meeting. Nice alternative to the larger...

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Helpful?
Thank HI1959
Julie A, General Manager at Courtyard Houston Westchase, responded to this review

Dear HI959 Thank you for taking the time to review your recent stay with us. I am so glad you enjoyed it and were able to take advantage of some of our amenities like the shuttle. Thank you also for being a Rewards member with Marriott, we appreciate your loyalty. We hope to see you again soon. Kind regards

Bossier City, Louisiana
Reviewed 19 September 2016

Not a great stay, but for the $$ it was OK. As a "rewards" member we ask for extra pillows, which of course we did NOT get. Room was small and nothing special. Convenience was the factor for us, and it was convenient so I'll give it that, and free parking in a secure lot.

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Helpful?
2Thank Anna B
Kyle M, General Manager at Courtyard Houston Westchase, responded to this review

Hey There Anna B, Looks like we fell short.... We are so sorry we missed some of the things most important to you. One of the things Marriott Prides itself in is the personalization of each and every stay. We missed the mark and am so so sorry we did. If there is any way we can make this up...

Reviewed 13 September 2016

I am big on customer service... Christian was the best he was helpful professional and offered some great options. The room was kind of small but nice and clean! The courtyard was awesome and the hot tub was nice.

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Helpful?
Thank Hope G
Arlington TX
Reviewed 10 August 2016 via mobile

The hotel is very nice, and the staff is friendly and helpful. There is a small market store or a Kroger grocery store right next door! The bed was a little firm, bUT I still slept well. The location of the hotel in Houston is a bit far from anything fun, which is why the rates are so cheap on...

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Helpful?
Thank Michelle L
Austin, Texas
Reviewed 25 July 2016

My stay was one of the best I have had in Houston. I was very impressed with the front desk staff. They gave me great ideas on where to go and eat and where to go for fun. they were great with the directions. The rooms were cool and quiet. The beds was very comfortable and after a long day...

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Helpful?
Thank Luisgtz
norma m, General Manager at Courtyard Houston Westchase, responded to this review

Thank you for staying with us. I am glad to hear that you enjoyed your stay and enjoyed the amenities at the hotel that helped you relax. I will pass on your comments to the staff. We look forward to the opportunity to serve you again.

dallas
Reviewed 3 July 2016

The hotel is located off major streets and close to freeway. It is surrounded by shopping center. Rooms are nice and clean. Customer service was great. They need to keep an eye on the hallways and the elevator floor (I did see wear and tear and a piece of gum on elevator floor). Parking was average but I was able...

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Helpful?
Thank number12
norma m, Front Office Manager at Courtyard Houston Westchase, responded to this review

Thank you for your feedback. We are currently under construction due to the flooding and we have shared your comments with the department heads to ensure that the hallways and elevator are cleaned. We hope that you enjoy your day and we look forward in serving you again soon.

Reviewed 5 June 2016 via mobile

My wife and I had great time in Houston during our visit. We also had a great time staying at Courtyard by Marriot Hotel. The hotel was good with a standart services of Marriot. The funny things happened when I turned on my wireless soundbar Bo** speaker at the room, then finally a few minutes later receptionist call me and...

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Helpful?
Thank Ronald S
norma m, General Manager at Courtyard Houston Westchase, responded to this review

Thank you for staying with us. I apologize if you experienced any inconvenience during your stay. We would love to have the opportunity to have you as our guest and ensure that your stay is satisfactory.

Dallas, Texas
Reviewed 30 May 2016

I asked for a room close to an entrance down the hallway from room 101...was given key card to room 144...which was the complete opposite side of hotel. Went back and got key card to room 119 and was told it was half-way down the hall from room 101...it is actually more 3/4 or 4/5 down the hall.

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Helpful?
Thank jimtexas
norma m, General Manager at Courtyard Houston Westchase, responded to this review

My apologies for the inconvenience that you encountered during your stay with us. I understand how inconvenient it must have been for you to not have a room on the side of the hotel that was convenient for you. I have addressed the issue with the staff member and the management team. Your satisfaction is of utmost importance to us...

Houston, Texas
Reviewed 17 May 2016 via mobile

The Courtyard by Marriott on Westhiemer Has an amazing host of personnel. Everyone and I mean everyone from the district manager on down were very pleasant, welcoming and accommodating. We used their meeting room for a week and a half. The service was great from day one. Awesome staff.

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Helpful?
Thank Dona M

41 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Houston Westchase

Address: 9975 Westheimer Rd, Houston, TX 77042-3802 (Formerly Courtyard by Marriott Houston Westchase)
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: RM357 - RM935 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Westchase 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Westchase Hotel Houston
Houston Marriott
Houston Courtyard
Hotel Style:
#105 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Westchase staff and other travellers.
2 questions
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Denton, TX
over a year ago
over a year ago

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Questions? Get answers from Courtyard Houston Westchase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near you car parked on first floor”
ArmoniB, 17 Apr 2017 | Read review
“Pick a room facing the pool. Second floor.”
Luisgtz, 25 Jul 2016 | Read review
“Always ask for room map.”
jimtexas, 29 May 2016 | Read review
“Third floor court yard pool view”
909johnniel, 24 Dec 2015 | Read review
“Don't stay here”
817sidneyj, 4 Oct 2015 | Read review
5 of 5
Courtyard
US$103* /night
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Booking.comUS$114
TravelocityUS$103
Expedia.comUS$103
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*Disclaimer
Prices are for 1 room, 2 adults
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