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Candlewood Suites Houston by the Galleria

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94 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We were looking for an everyday place with a good night's sleep and away from highway noise---and found a gem of a hotel! I wasn't familiar with the Candlewood Suites brand so I wasn't sure what to expect. I was tired of finding $50 places with super hard beds that left a lot to be desired, so when Candlewood Suites... More 

Helpful?
1 Thank Jose G
Spring
Level Contributor
161 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 19 October 2016

Everything about Candlewood was very nice from the people to the hotel itself. I was especially impressed with Beatriz who was warm, kind, and helpful to my husband and myself while making our initial reservation and when booking our second reservation for just a few days later. We waited to book our second reservation until we saw how the first... More 

Helpful?
1 Thank NoniBaroni
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 October 2016 via mobile

Very good place to stay. It has a full sized refrigerator, microwave, and sink in the kicthen. The living area is spacious as well as the bedroom and bathroom. The staff have been gety helpful and attentive. There was security in the parking lot last night as well.

Helpful?
Thank andrhold
Tucson, United States
Level Contributor
240 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 September 2016

Nice hotel near Galleria Mall. All rooms have full kitchen. Some suites have separate bedroom. Inexpensive continental breakfast items available in their "pantry". Located near intersection of 2 major freeways. Traffic can be unbearable during rush hour especially on frontage road adjacent to hotel. Learn to find your way around town using the surface streets to avoid the stress. Was... More 

Helpful?
Thank Wesley C
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 August 2016

This hotel is a very good choice if you dont want to waste too much in a Hotel room, it is very cheap and rooms have a small kitchen that you can use to save some money, there is no luxury, there is no restaurant but "who cares" exellent option if you wan to go shopping at Galleria (very close)... More 

Helpful?
Thank Evonthemagician
2 reviews
Reviewed 24 June 2016

Got the last room during a busy night of the week (major sporting event) with zero notice for a reasonable price. Friendly graveyard staff and a little shop, I love a little shop. The room was big, clean, modern, and full of little details. A work desk, leather recliner, nice textured bedding, and complimentary bag of popcorn ready to be... More 

Helpful?
Thank David S
Houston, Texas
1 review
Reviewed 26 March 2016

I would like to say that we have been here since December and the staff have been ever so helpful Hillary goes beyond call of duty and all staff I would have to say are pleasant and help you whenever need I would recommend this location to any military member or veteran. Pricing is good rooms are clean love the... More 

Helpful?
Thank yakimma455
Frisco, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 March 2016

We've stayed at this hotel off & on for the past few years. We have decided to return annually & get a block of rooms. This place can simply not be beat. Rooms are clean, bathroom spacious, wonderful big showers, soft towels, kitchen is equipped with just about anything you could need, soft comfy beds, quiet...nothing else to ask for... More 

Helpful?
1 Thank Bidkids
2 reviews
Reviewed 12 February 2016

Being a Sprite Elite member, I have stayed for more than 120 days during last 1 year in various hotels of IHG and never ever felt humiliated like in this location. I experienced Extremely Rude behavior by Front Desk personnel Hilary Richard which shocked me to the core. On my way back to hotel room, I asked for 2 Water... More 

Helpful?
Thank Sachin J
IHGService, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear Sachin J, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGService More 

France
Level Contributor
138 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 February 2016 via mobile

The room was as expected with a Candlewood with its own little kitchen. Room was good and well kept. Bed was comfortable and perfect. There is a little shop with snacks near the lobby. Lots of parking spaces and close to Galleria Mall, by car. No restaurants close.

Helpful?
Thank Jeremy85100
IHGService, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear Jeremy85100, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the room and the comfort of the beds. However, we regret if the lack of restaurants nearby... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home™ Bedding Collection.The Candlewood Suites Houston by the Galleria Hotel, is you best choice for alternative corporate housing, temporary housing and extended stays. We have easy access to Houston's Downtown business district, Galleria business district and the Greenway Plaza. Our suites, big and built for comfort, are the ultimate accommodations for business travelers. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Work efficiently at your oversized executive desk with two separate phone lines and free high-speed Internet access. Relax in the overstuffed recliner while you enjoy the CD player or watch a DVD from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel too (fees apply). The Candlewood Suites Houston by the Galleria Hotel is located less than half a mile south of the Galleria - One mile from Greenway Plaza and three miles from Reliant Park. ... more   less 

Additional Information about Candlewood Suites Houston by the Galleria

Address: 4900 Loop Central Dr, Houston, TX 77081-2210
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM311 - RM569 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Houston by the Galleria 2.5*
Number of rooms: 122
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Also Known As:
Candlewood Suites Houston By The Galleria Hotel Houston
Houston Candlewood Suites
Candlewood Houston
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Houston by the Galleria staff and other travellers.
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Colorado Springs, Colorado

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“221 is quite and away from the parking lot”
 of 5 bubbles 296joseg, 13 Nov 2016 | Read review
“who cares, there is nothing around so every room its fine”
 of 5 bubbles Evonthemagician, 16 Aug 2016 | Read review
“Be sure to watch your exits when getting here - it can be tricky!”
 of 5 bubbles Bidkids, 1 Mar 2016 | Read review
“Don't go for this hotel at all !!”
 of 5 bubbles 799sachinj, 11 Feb 2016 | Read review
“Ask the staff at the desk, very helpful”
 of 5 bubbles may310, 2 Jan 2016 | Read review
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