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TownePlace Suites Houston Brookhollow

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TownePlace Suites Houston Brookhollow
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54 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Saint Peters, Missouri
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 October 2016

When I checked in, I received a great greeting at the front desk. I quickly received two key cards to my room, then I asked about the bedding for the pull-out sofa that was to be in my suite. The young lady explained that the bedding should be in the room already, but advised that the beds have three pillows,... More 

Thank erinsman
TMIHospitality1, Manager at TownePlace Suites Houston Brookhollow, responded to this review

Dear Erinsman, Thank you so much for the feedback! I am glad our staff, location and amenities were to your liking. I will make sure to pass on your wonderful comments to the entire staff! We do hope to have another opportunity to impress you whenever your travels bring you back to Houston. Thanks, Rita S. General Manager More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016

This place was nice from the time we checked in the manager was so nice and accommodating, eager to help with anything we needed. The room was great fresh smelling and the bed was very relaxing. The over all experience is satisfying and I would recommend this place to anyone.

Thank Antionetta W
Carrollton, Texas
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 September 2016

I must say that the staff, amenities, and overall atmosphere of this particular hotel was superb. They are very hospitable, very professional, and fun! Seems like they really enjoy their jobs and are genuinely helpful.

Thank Diamante899
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 August 2016

My husband and I stayed in Houston for a few days and this hotel was just what we needed. It was close to the interstate and a few restaurants you could walk to. The breakfast was great and the staff at the desk were very friendly and gave great directions! The only downside to our stay, which had nothing to... More 

Thank Amanda B
TMIHospitality1, Manager at TownePlace Suites Houston Brookhollow, responded to this review

Dear Amanda B, Thank you so much for your wonderful feedback! We love to hear that our guests really enjoyed themselves when staying with us! I appreciate your kind comments about the staff, it will mean a great deal to them. I will make sure your comments get passed along to the breakfast hostess and front desk. Please come back... More 

Level Contributor
91 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 July 2016

The hotel is located off busy freeway but we were not bothered by street noise at all. There are several places to eat nearby; 3-4 within walking distance. The hotel, room and lobby were welcoming and done in modern décor. The suite was clean, spacious and in great condition. Bed and linens were very comfortable and we were pleased to... More 

Thank sportstravelerTexas
TMIHospitality1, Manager at TownePlace Suites Houston Brookhollow, responded to this review

Dear SportstravelerTexas, We are happy you enjoyed your stay with us. Thank you for taking the time to write your review of our property, your comments are very much valued. I am pleased you enjoyed our hot breakfast and your suite was spacious and clean. I apologize you were not able to take your son swimming on your trip. We... More 

Evanston, Illinois
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2016

As always I stay at Marriott property every chance I get, the main reason, the Hotels are always clean, customer service second to none, bed are always comfortable, It's always somewhere that's worth every penny. BEWARE OF MAJOR CONSTRUCTION IN THE AREA.

1 Thank Ronald D
TMIHospitality1, Manager at TownePlace Suites Houston Brookhollow, responded to this review

Dear Ronald M, Thank you so much for the feedback! I am glad our staff, location and amenities were to your liking. We do hope to have another opportunity to host you whenever your travels bring you back to Houston. Sincerely, Rita S. General Manager More 

Houston, Texas
Level Contributor
218 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 11 June 2016

I had a last minute change in hotels and was able to use my points to book. Ms Rita and all the staff were extremely nice. They offered me free bottled waters as well which is a nice treat int he Texas heat. They also give Platinum members a goodie bag with water and chocolates! Room was clean and comfortable.... More 

1 Thank TCBinKC
TMIHospitality1, Manager at TownePlace Suites Houston Brookhollow, responded to this review

Dear TCBinKC, Thank you for your feedback and your kind words about the staff. I am glad you enjoyed your gift and we hope to see you again soon. Sincerely, Rita S. General Manager More 

Pipe Creek, Texas
Level Contributor
145 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 April 2016

I may have just gotten a bad room or it was laid out by a drunk. Check out the picture, the a/c was about a foot off the bed...maybe the place for you if you like intermittent cold air up your skirt. Breakfast was ok but this is Texas & a little salsa for the eggs poor favor.

Thank Robert A
Adam M, Manager at TownePlace Suites Houston Brookhollow, responded to this review

Dear Robert A, Thank you for reviewing the TownePlace Suites Houston Central Northwest Freeway. I apologize you were not satisfied with the layout of your room. I appreciate your recommendation for breakfast so that we can continue to improve our breakfast. We hope that you will allow us another chance to host you, when your travels bring you to the... More 

Airdrie, Canada
Level Contributor
145 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 7 April 2016

The hotel itself is very good with a very comfortable bed and very clean. The front desk staff is incredible with my experience being second to none. Upon arrival at 11:00 PM I was greeted by a very friendly clerk who not only made in the check in experience very good but arranged for a taxi for me the next... More 

2 Thank 29jrh
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 November 2015 via mobile

Staying for a month, immaculate. Friendly helpful staff. Busy place but always quiet. Loads of places to eat nearby and not too far for the Walmart for everything else. Would have gave 5stars but the breakfast lets it down. It's not bad totally edible but not my cup of tea

2 Thank Joseph Mark R

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Business Centre/Function Rooms (2)
Room/Suite (14)
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The TownePlace Suites Houston Brookhollow hotel located in Northwest Houston, TX is a pet-friendly, extended stay hotel. Guests of our Marriott hotel enjoy spacious suites with free wireless internet, fully functional kitchens, and complimentary breakfast daily. Our location is near many area restaurants, attractions, shopping and events in the Houston area. ... more   less 

Additional Information about TownePlace Suites Houston Brookhollow

Address: 12820 Northwest Freeway, Houston, TX 77040-6302 (Formerly TownePlace Suites Houston Central/Northwest Freeway)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM344 - RM697 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Houston Brookhollow 3*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#106 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from TownePlace Suites Houston Brookhollow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Within walking distance of several eateries.”
 of 5 bubbles Diamante899, 24 Sep 2016 | Read review
“Great location beside the construction.”
 of 5 bubbles ronaldd405, 12 Jun 2016 | Read review
“Ask for a room away from the front street as the traffic noise does pick up around 7 AM.”
 of 5 bubbles 29jrh, 7 Apr 2016 | Read review
“room facing the back as the front is close to highway”
 of 5 bubbles ulysse5London, 1 Jun 2015 | Read review
“We had a one-bedroom suite. Perfect for a couple.”
 of 5 bubbles mollyd981, 27 Apr 2015 | Read review
5 of 5
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