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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

Booking.comUS$95*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$95*
US$95*
US$95*
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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
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97 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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San Antonio, Texas
Reviewed 4 days ago NEWvia mobile

We compared alot of hotels from hotel tonight, hotel.com, several other discount travel. This hotel was the winner of our couples weekend. From the time we walked in the door this place is dirty. We get to our rooms and it is gross. Looks like someone put white spray paint on the black head board. There is hair in the...

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Helpful?
Thank Sophia G
00esa, General Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Sophia, we sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate the importance of our daily checklists to make...

HOTEL’S FAVOURITE REVIEW
Reviewed 29 November 2016 via mobile

I am very impressed with the staff here at Extended Stay Greenway Plaza Houston, TX. Everyone that works here makes it special and personalized for each guest that checks in. The two that I had the most interaction with was Stacy and Abraham. They where very knowledgeable, professional, courteous, kind, and friendly. I would reccomend staying here to anyone I...

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Helpful?
3Thank Daniel C
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Your feedback is important. Thank you for sharing. I am pleased to read you were well accommodated by our staff with excellent customer service. Stacey and Abraham will be informed on the great job they are doing. It is also good to know you would recommend our hotel. Once more, thank you for posting your review. We look forward to...

Reviewed 4 weeks ago via mobile

We've stayed in this hotel in two different visits to Houston. Is very well located if you are traveling by car, with a lot of free parking spaces available. Is not a luxury resort but the price is cheap and the facility is clean and modern. Breakfast grab and go is a nice extra, but was better when fresh fruit...

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Helpful?
Thank Lalo R
00esa, General Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Thank you for including Extended Stay America - Houston - Med. Ctr. - Greenway Plaza in your travel plans. It’s so nice to read your experience was an enjoyable one and that you were especially impressed with our convenient location and the great value we offer. It was a pleasure to have you as our guest, and we hope to...

Orlando, United States
Reviewed 5 weeks ago

No matter who was working they were unprofessional. From having to listen the front desk clerk talk about his time in prison, to the front desk girl answering the phone giggling away, to the night manager getting the security guard to shake the vending machine so she could get some Advil. No one was polite and the staff was borderline...

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Helpful?
Thank Tyler M
00esa, General Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Tyler, we cannot apologize enough for the poor service you received during your stay with us. This is certainly not the type of service our hotel is known for, and I extend my sincerest apologies. Your comments have been shared with our team to be sure we meet the high standards you expect from us. We are committed to making...

Reviewed 21 April 2017

We visited with relatives and attended an Astro game in Houston. This hotel was a great price near both. The staff was very friendly and attentive and the room was clean and comfortable. I will definitely book at this hotel in the future.

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Helpful?
Thank Christine F
00esa, General Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Christine, thank you for staying at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza while attending an event. We are thrilled to know you not only enjoyed our convenient location and outstanding hospitality but also found us to be a great value. It was our pleasure hosting you and your family, and we look forward to seeing...

Houston, Texas
Reviewed 25 February 2017 via mobile

I recently stayed here with my life partner. When i first came to the room it smelled disgusting! Like a combination of animal, smoke, mold/dirt. The AC was not even cold but kept blowing warm air regardless of how far down the thermostat was turned. Both were reported to the front desk and neither were addressed. I asked for a...

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Helpful?
Thank janedoe4584
Boston, Massachusetts
Reviewed 10 February 2017

The place was clean and cheap. Staff was very nice. Small breakfast setup in the morning is nice. Right next to the highway so avoid that end of the hotel for noise reasons. You can walk around the corner five minutes and find decent restaurants.

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Helpful?
Thank FunHuman
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Thank you for taking the time to share your experience. I am glad to see you had a clean, comfortable room and that you enjoyed our affordable rates. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Houston, Texas
Reviewed 12 January 2017 via mobile

The black female night auditor was so nice and attentive. She even upgraded my room to a huge suite and offered to extend my stay for the same rate. Great location and modern rooms w kitchens. Great for superbowl LI & the manager Abraham will see to it you enjoy your stay(s).

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Helpful?
Thank M M
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

The team and I appreciate you taking the time to share your experience. It is great to see one of our staff members were able to assist you properly and that you valued the customer service as well as the good condition of your room.

Jackson, Mississippi
Reviewed 1 January 2017

Very nice! Friendly Staff. My room was very clean and everything was done neat and in order. Excellent hotel, I sometimes stay here when I am here for work. The staff is alright, nothing bad to say but not as friendly as other hotels I stay at. Overall it is a nice hotel and I would stay there again.

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Helpful?
Thank yazhzhang
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Your satisfaction with your stay is great to read. Reading your positive comments regarding your clean room accommodations and approval of you overall experience is good to know. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Houston, Texas
Reviewed 30 December 2016 via mobile

The young lady Stacey at the front desk was very friendly and helpful and resourceful. She made sure my stay was comfortable and accommodating. Great for a bodybuilder like me who travels and cooks his meals. Grocery stores were also reasonably close.

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Helpful?
Thank larrypowell745
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Your comments regarding your stay are much appreciated. It's great to hear that you received excellent customer service from our staff and that the fully equipped kitchen was convenient so you can stick to the strict routine for a bodybuilder. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

Address: 2330 Southwest Fwy, Houston, TX 77098-4702
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM325 - RM444 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Med. Ctr. - Greenway Plaza 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston
Extended Stay Houston
Houston Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Med. Ctr. - Greenway Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 320, it smells of mold, room 137 smelled ok, but needed some minor repair work.”
TylerM238, 25 Apr 2017 | Read review
“Quieter rooms are at the back.”
Roadkill82, 27 May 2016 | Read review
“I wouldn't stay here.”
610charlier, 16 Sep 2015 | Read review
“don't stay here need management to meets us that care. from corprate”
williamrB2220BP, 7 Sep 2015 | Read review
“It's good hotel, "worky" hotel. If you supposing to be in touristic place, then this is not for you.”
Prestoch, 30 May 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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