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Crossland Economy Studios - Houston - Northwest

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Crossland Economy Studios - Houston - Northwest
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39 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

First of all they are pet friendly which means there will be fleas, ticks, and other bugs. So the room was booked thru Expedia. The price was reasonable $53.65 but not worth it. The room was small. It had a kitchenette. No dishes or kitchen appliances or silverware. The restroom had about 6 nats flying in the shower. Totally disgusting!!... More 

Helpful?
Thank Rhg24
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2016 via mobile

Very small room. Dirty carpet. I stayed there with my wife. Two guys made bad comments and bad gestures toward us. Told the motel authority about this. They said they won't do anything. Will not recommend this place to anyone.

Helpful?
1 Thank Azharul K
Alyssa B, Public Relations Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

Hi Azharul, thank you for your candid notes about your stay. We value your feedback and use it to improve our guest experience. I'm sorry for the incident that occurred with two other guests. We will be bringing this to the attention of the hotel management. Should you feel the need to discuss your comments any further, please do not... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2016

very rude woman with braces at the front desk , if you ask her for anything she makes you pay more for towels and to exchange rooms , gets loud rolls her eyes i will have her name next time i post on here, they never have clean towels if you go and ask for some they will tell you... More 

Helpful?
2 Thank Kelli M
Alyssa B, Public Relations Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

Hi Kelli, thank you for your candid review about your stay. Your feedback is very important to us, as we strive to improve with each stay. I appreciate your comments about one of our front desk staff members, and will be addressing these comments with the hotel management team. I also appreciate your notes about the details of the property.... More 

Washington DC, District of Columbia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 June 2016

The odor in the non-smoking rooms seem worse than that of average smoking rooms elsewhere. The walkways are so untidy and littered with all sorts. I think all that matters to the managers is the money

Helpful?
Thank Martins O
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 31 March 2016 via mobile

Don't stay here non smoking rooms smell of either cigarettes or the weed from the room below, carpet is covered in stains, smoke alarm has been ripped out the ceiling leaving a hole. Uncomfortable old mattress. Don't even have a bedside table. Cheap but not cheerful. Book at your own risk.

Helpful?
1 Thank Takemyadvicetrustme
Alyssa B, Public Relations Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

Thank you very much for sharing your notes about your visit to Crossland Studios- Houston- Northwest. We appreciate all feedback and work hard to be sure all our guests take positive memories with them after staying at our properties. I'm sorry for your experience in Crossland Studios- Houston- Northwest. We apologize for the cleanliness of our non-smoking rooms and will... More 

McAllen, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2015

We went for a weekend, we just wanted to find a place to sleep, we reserved 3 rooms and only one of them was decent. The one that my mom and dad got was terrible: the beds were unmade, towels used all soaked in wet, cigarettes everywhere, cans, and the restroom!!! OH MY GOD!!! I don't even want to get... More 

Helpful?
1 Thank thesilverette
Manager_11525, General Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that the rooms that you received did not meet our company's cleanliness standards. As this hotel’s manager, I can assure you that I am sharing your review with our housekeeping staff and we will be implementing a new inspection process to ensure that your... More 

North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 November 2014

This is a horrible nasty filthy place! Men going in and out of rooms with women. The smell of drugs, cigarettes, alcohol, and filthiness in the air. I made reservations through my company to stay there for 13 weeks for an assignment at a local hospital. We arrived me, my mom, and my dog. We were met with great hostility... More 

Helpful?
1 Thank Karen L
Manager_11525, General Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. It upsets me to hear the condition the room you were checked into was in. I am sincerely sorry for your experience. I can assure you that I have trained my staff recording rooms that are occupied properly. I have also reviewed our cleanliness... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2014 via mobile

I really had no problems with checking in or acquiring anything I needed, and considering the price, I think it was a good value. The room was clean, even though it did have old carpet. Everything worked as it was supposed to. I slept well. Some people may consider the bed a little hard, but it worked for me. It... More 

Helpful?
1 Thank Janna M
Manager_11525, General Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

Thank you so much for posting a review of our hotel. I am so delighted and encouraged to know that our location appears to have been a great fit for your needs. Thank you again for posting your review. I apologize for the condition of the carpet but can assure you that I have already taken measures to ensure this... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 September 2014

I currently live here. Me and my daughter planned to be here for a few months. The office staff is friendly and professional. Our room is clean and we are near my daughter's job. The Wi-fi works well. I do have some complaints--there are three young men who hang around the stairs outside my door, playing their music loud. I... More 

Helpful?
3 Thank Joyce R
Houston texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 April 2014

I arrived here about half a year ago,we made a reservation and arrived around midnight.We were greeted by the night attendant,she was amazing and made sure we were happy and satisfied with our room.The maintenance is excellent.The housekeeping ladies do an excellent job cleaning the rooms.The girls in the front desk are very polite,and Greg is an amazing manager.

Helpful?
4 Thank Papisbuttercup

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Near Crossland Economy Studios - Houston - Northwest

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios- Houston Northwest. We are across the street from the Northwest Marketplace, which features several different shopping options. Our property is also 20 minutes west of the Bear Creek Pioneers Park, a perfect place for hiking and spotting wildlife. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Economy Studios - Houston - Northwest

Address: 5959 Guhn Rd, Houston, TX 77040-5607 (Formerly Crossland Houston Northwest)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM196 - RM241 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Houston - Northwest 2*
Number of rooms: 145
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Crossland Economy Studios - Houston - Northwest staff and other travellers.
3 questions
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6 months ago

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Questions? Get answers from Crossland Economy Studios - Houston - Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Southside is better more genuine people at front desk”
 of 5 bubbles 734kellim, 5 Jul 2016 | Read review
“upper floors are better”
 of 5 bubbles martinso228, 7 Jun 2016 | Read review
“Don't stay here!”
 of 5 bubbles karenlE973IC, 3 Nov 2014 | Read review
“Take an room on the third level, that way noise is reduced particularly from foot traffic and cars.”
 of 5 bubbles BHEBfoodie, 11 Mar 2013 | Read review
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