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06/08/2017 07/08/2017
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    Best Western Heritage Inn

    10521 East Freeway, Houston, TX 77029-1926
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    Traveller (13)
    Room & Suite (13)
    Dining (3)
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    Overview
    • Excellent26%
    • Very good36%
    • Average15%
    • Poor11%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Heritage Inn
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    Hampton Inn Houston I-10 East
    142 reviews
    #67 of 511 hotels in Houston
     
    Days Inn Houston East
    83 reviews
    #351 of 511 hotels in Houston
     
    Comfort Inn East
    24 reviews
    #272 of 511 hotels in Houston
     
    Holiday Inn Express & Suites Houston East
    48 reviews
    #242 of 511 hotels in Houston
     
    Reviews (143)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 133 reviews

    Reviewed 3 days ago

    I was visiting Houston for a short period, but this location made the trip even better. Daisy at check in was very welcoming and friendly. She was very helpful and really made the process of checking in run smooth. The room was very nice for...More

    Review collected in partnership with Best Western
    Hotel's Favourite
    Reviewed 20 April 2017

    The rooms are nice and comfortable. The staff was very helpful and available to make me feel relaxed. Thank you for making my trip to Houston a positive one. Will return back soon. The breakfast area was large and the menu of items available were...More

    Review collected in partnership with Best Western
    Response from JEN G, General Manager at Best Western Heritage InnResponded 21 April 2017

    Dear Valued Guest, On behalf of myself and all our staff, we thank you for staying with Best Western Heritage Inn. We are happy that you took time out of your busy schedule to answer our online survey regarding your recent and enjoyable stay with...More

    Reviewed 1 week ago

    I would only recommend this hotel if you are tired and need a place to sleep for one night. Check-in was 1.5 hours late, the front desk worker was rude, they lied about everything when I tried to check out early.More

    Review collected in partnership with Best Western
    Response from JEN G, Director of Sales at Best Western Heritage InnResponded 1 week ago

    Dear Valued Guest, We certainly appreciate you for taking the time out of your busy schedule to answer our online survey. We do value your feedback about your concerns during your stay with us. Your experience will be shared with the rest of our staff...More

    Reviewed 3 weeks ago

    Okay where do I start. I chose this hotel because of the great deal I got on the 3 night special that they had. The check in process was not what I expected from a Best Western. The girl behind the desk took about 5...More

    Response from JEN G, Director of Sales at Best Western Heritage InnResponded 2 weeks ago

    Dear Valued Guest; Thank you for taking the time to answer our online survey in reference to your stay at Best Western Heritage Inn- Houston, Texas. I am sorry that your experience did not meet your expectations. Your feedback is very important to us, in...More

    Reviewed 5 weeks ago

    Clean rooms, nice staff and the food from breakfast was great and more that what I was expecting! I stayed with my family for two nights,we enjoyed the pool greatly!! For the pay you get so much more! I will visit again!More

    Review collected in partnership with Best Western
    Response from JEN G, Director of Sales at Best Western Heritage InnResponded 4 weeks ago

    Dear Customer, We greatly appreciate you the time to answer our online survey. It is certainly great knowing that you enjoyed our hotel and had a very pleasurable stay, we will share this information with the rest of our staff. Thank you for staying with...More

    Hampton Inn Houston I-10 East
    142 reviews
    #67 of 511 hotels in Houston
     
    Days Inn Houston East
    83 reviews
    #351 of 511 hotels in Houston
     
    Comfort Inn East
    24 reviews
    #272 of 511 hotels in Houston
     
    Holiday Inn Express & Suites Houston East
    48 reviews
    #242 of 511 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$74 - US$107 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Orbitz, Priceline, Travelocity, Expedia, Hotels.com, TripOnline SA, Cheap Tickets, Hotwire, Cancelon and HotelQuickly so you can book your Best Western Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Best Western Heritage Hotel Houston ,
    • Best Western Houston ,
    • Houston Best Western
    Add Photo Photos
    Traveller (13)
    Room & Suite (13)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (16)
    Bathroom (5)
    Business Centre & Event Rooms (3)
    Nearby
    Regency Inn & Suites
    7 reviews
    .43 km away
     
    Holiday Inn Express & Suites Houston East
    48 reviews
    1.47 km away
     
    Econo Lodge
    36 reviews
    .51 km away
     
    Hampton Inn Houston I-10 East
    142 reviews
    .15 km away
     
    Nearby Restaurants
    Village Pizza & Seafood
    6 reviews
    1.10 km away
    Tostada Regia
    17 reviews
    .32 km away
    Pappasito's Cantina E Fwy
    44 reviews
    1.30 km away
    Don Rey Mexican Restaurant 2
    6 reviews
    .30 km away
    Nearby Attractions
    Pasadena Historical Museum
    5 reviews
    7.61 km away
    Budweiser Brewery Experience
    29 reviews
    2.58 km away
    Military Museum of Texas
    30 reviews
    3.67 km away
    Gulf Coast Railroad Museum
    5 reviews
    6.29 km away
    Questions & Answers
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    Room Tips
    "Stay away from the side doors. One who stayed was complaining about it."
    Read review
    "Hotel is terrible...do not stay here."
    Read review
    "Back side, away from the IH10"
    Read review
    "Rooms facing the back parking or the pool are away from the highway and quieter."
    Read review
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