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SpringHill Suites Houston Brookhollow

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SpringHill Suites Houston Brookhollow
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137 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Houston Brookhollow
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Showing 127: English reviews
Arlington, Texas
Reviewed 30 May 2016

Stayed here recently on a business trip. Staff very friendly and hotel appears very new. I've noticed lately that SpringHill and Fairfield Inn have seemingly more updates than their Courtyard counterparts. I now search those brands out when traveling. Don't think you will be disappointed if you stay here.

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Helpful?
Thank brydea
Anthem, Arizona
Reviewed 9 April 2016

Very nice and clean hotel with a very friendly staff and a great breakfast. The entire staff was very friendly, courteous, helpful and went out of their way to treat you as a very valued guest. Kelly at the front desk was very helpful in getting me a taxi to the airport and the driver was very friendly.

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Thank Larry W
Adam M, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Larry W, Thank you for your review of the SpringHill Suites Houston Brookhollow. We are so happy to hear that you really enjoyed our service while you were in Houston. We really hope you come back and stay with us again. Sincerely, Nato T. General Manager

Littleton, Colorado
Reviewed 29 March 2016 via mobile

The only way to describe this place, is wow!! Certainly not what we were expecting. We arrived at IAH and were picked up within 10 minutes of calling. The staff was very welcoming, and invited us to dine in bar/lounge that serves food until 11:00pm. The food was very good. I had the egg and spinach salad. Excellent presentation, and...

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Thank James7764
Reviewed 26 March 2016 via mobile

This is our second time staying in this hotel and to be honest we never been disappointed. We asked to be accommodated on the ground floor as we had kids (to avoid noise to other rooms) and it was done with no problems, the desk staff was friendly and polite, room was spacious and had all that we needed (fridge,...

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Helpful?
Thank Theemergency C
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Theemergency C, Thank you very much for taking time out of your schedule to leave feedback about your stay with us here at the SpringHill Suites Houston Brookhollow. We are happy to hear that you have fully enjoyed your stays with us every time when you are in town. We look forward to your next visit! Sincerely, Nato T....

Framingham, Massachusetts
Reviewed 24 March 2016

Was there for 1 night on business. Was able to check in early. Mixup regarding my room rate was quickly taken care of. Staff was friendly. Nice to have fridge, micro, and additional seating area in the room. No outlets by the nightstands but some on either side of the bed. Bath area could definitely use a remodel. Exterior and...

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Helpful?
1Thank NewMexBound
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear NewMexBound, Thank you for reviewing the SpringHill Suites Houston Brookhollow. I am glad we provided you with friendly service and took care of your room rate. However, I apologize you were not satisfied with our hotel. We appreciate your feedback so that we can continue to improve our hotel. We hope that you will reconsider and allow us another...

Reviewed 16 March 2016

Overall experience was good, however, stayed at hotel for indoor pool/hot tub. Brought 3 kids with me for Livestock Show Houston Rodeo. Heavy chlorine chemical smell prevented pool/spa use as coughing and gagging occurred. People would complain and only remedy staff seemed able to complete was a sign posting "pool area closed". One of the employees, Nathan, tried his best...

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1Thank JC Y
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear JC Y, Thank you for reviewing your recent stay at the SpringHill Suites Houston Brookhollow. I am truly sorry for the problems you had with our pool area. I understand your frustration with being unable to use the pool area with your kids and apologize that put a damper on your stay. I want to assure you I have...

Baton Rouge, Louisiana
Reviewed 12 March 2016

This is a perfectly adequate hotel and is exactly what you'd expect. The rooms are fine (and actually quite large), and the staff is friendly. The poor breakfast staff were completely overwhelmed, though. As soon as they put something out (for example, cartons of milk) someone would take six or eight cartons for themselves to bring to their room, meaning...

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Helpful?
Thank AlnAbroad
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear AlnAbroad, Thank you for leaving those kind words about your stay with us here at the SpringHill Suites Houston Brookhollow recently. Sorry to hear about the breakfast crowd, it can definitely get very busy at times. We really hope you will stay again soon. Best regards, Nato T. General Manager

Naples, Florida
Reviewed 22 February 2016

Great service, clean rooms with a decent breakfast. Great location with easy access to highways. I recommend staying in the back (not the highway side). It was a little noisy due to roadway construction work underway.

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Thank whollows
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Whollows, Thanks for the review of the SpringHill Suites Houston Brookhollow. We are very thrilled to find that you enjoyed your stay with us. We look forward to having you stay with us again. Sincerely, Nato T. General Manager

Livingston, Texas, United States
Reviewed 20 February 2016

The staff is very friendly, and the room was extremely comfortable. It is located in a very secure and safe area, and close to downtown attractions inside and outside of the loop. I look forward to staying here again in the future.

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Helpful?
Thank Rooster C
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Hello Rooster C, I want to thank you for leaving a review of your stay at the SpringHill Suites Houston Brookhollow. We are very happy that everything went well and was to your liking. We hope you will come again soon. Best regards, Nato T. General Manager

Hollywood, Florida
Reviewed 14 February 2016

Great Front Desk Staff. The bathrooms were full of mold and so was the A/C unit. Really bad. Unfortunate because a great location, price, breakfast. Conditions remained the same even after complaining. My friend refused to shower while we stayed here and was taking lots of sudafed.

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3Thank DennyCrashSmif
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear DennyCrashSmif, Thank you for reviewing the SpringHill Suites Houston Brookhollow. I am glad to hear you liked our front desk staff, as well as our location. However, I sincerely apologize for the cleanliness issues you encountered during your stay. Our staff has been working diligently to ensure this issue is fixed. I hope that if you are ever back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
The SpringHill Suites Houston Brookhollow hotel is located in Northwest Houston, TX. Offering guests free WiFi and complimentary hot breakfast daily, our Marriott hotel provides travelers with plenty of space and modern conveniences that make business and leisure travel more enjoyable. Located just outside of Downtown Houston, many of the area attractions and destinations are within a short drive from our Brookhollow Area hotel. ... more   less 

Additional Information about SpringHill Suites Houston Brookhollow

Address: 2750 North Loop W, Houston, TX 77092-8904
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM371 - RM906 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Brookhollow 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Springhill Suites Houston Brookhollow Hotel Houston
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Questions & Answers

Questions? Get answers from SpringHill Suites Houston Brookhollow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the third floor very quiet”
 of 5 bubbles 440larryw, 8 Apr 2016 | Read review
“Stay in back of hotel - not on highway side - somewhat noisy”
 of 5 bubbles whollows, 21 Feb 2016 | Read review
“I prefer top floor and corner rooms, which was accommodated.”
 of 5 bubbles r00sterc, 19 Feb 2016 | Read review
“Stay elsewhere”
 of 5 bubbles DennyCrashSmif, 13 Feb 2016 | Read review
“I usually opt for 2nd floor and above to avoid heavy foot traffic.”
 of 5 bubbles K4661SZjenniferc, 5 Jan 2015 | Read review
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