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Extremely disappointed in our room. The entire room smelled musty/moldy and was so damp that the carpet would actually get your feet/socks wet. A/C never cutoff despite changing the temperature. I asked the front desk if there was a reason for the dampness and all...More
Response from Charlie M, General Manager at Holiday Inn Houston Intercontinental AirportResponded 28 June 2016
I apologize for the dampness of your guest rooms and for the lack of appropriate response from the front desk staff. I also apologize for the rudeness of the Loss Prevention officer. I will follow up with both of these issues.
Charlie M: General Manager
Accommodations were above expectations. Got in late and reception said dining room closed at 11 so went straight there. It was 5 to 11 by my phone. We were turned away and told they were only doing take out. Went across the street to a...More
Response from Charlie M, General Manager at Holiday Inn Houston Intercontinental AirportResponded 13 June 2016
Thank you for this five star rating. We are happy to hear that you found the accommodations comfortable. I am sorry that you were turned away from the restaurant just before closing. I will follow up with this.
Charlie M: General Manager
Rooms are out of date but I stay here a 4 times a year because it's close to the airport and it has a good company rate! Linda the bartender is top notch and keeps you on your toes! She is the reason I keep...More
Ive been here when Linda is not behind the bar and it's not the same. Linda keeps the crowd coming in. When she works I have to come early just to get a seat. She keeps my drinks filled and a smile on my face....More
This is my second time to this hotel, the first time was when AA was delayed and gave us a voucher to stay at the hotel. The second one I used miles. I liked the shuttle service, it was timely and one driver was nice,...More
US$69 - US$119 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#31 Best Value Hotel in Houston
#122 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
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