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Hampton Inn Houston Northwest

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#84 of 500 Hotels in Houston
Certificate of Excellence
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Hampton Inn Houston Northwest
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236 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Napoleonville, United States
Reviewed 3 weeks ago

This was the Best Stay I have had. The staff and facility was Outstanding in every respect. The facility was well maintained and the entire staff professional, courteous and friendly. Will return to this facility again!!!

Thank Darwin H
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Darwin H, Thank you so very much for taking the time to write such a wonderful review about our team and hotel! I am very happy to hear that your stay was so excellent! We always strive to provide the best experience possible for each guest, and I am so very happy the you were able to experience the...

Killeen, Texas
Reviewed 4 weeks ago

Was there for the PVAMU game the location was very good they need a on call maintenance person to fix stuff when the front desk clerk aren't able to fix them ,I think the clerks are very nice and kind

Thank R8536DNsharonc
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello R8536DNsharonc, I am glad you found our staff to be friendly, they always do their best to express their "Hamptonality!" And thank you for the feedback about having an on-call Maintenance Tech. Any and all feedback from our guests is invaluable! Thank you for taking the time to share. Until next time! Sincerely, Matt ______________________________ Matthew McCaughey | General...

Macomb, Michigan
Reviewed 21 October 2016

This Hampton out did any of the other Hamptons so far. They had a very nice hand written welcome letter, and on top of that, they had a Pineapple waiting for me in the room, who does that?!!! They told me that the pineapple resembles hospitality… That was so cool, and they had a special cutter for the pineapple to...

Thank Krastakh
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Krastakh, What a fantastic comment, thank you very much, sir. I remember speaking with you. You told me that your name loosely translates to "Pineapple" in your language. I found that to be a wonderful coincidence! I am very happy you enjoyed your amenity and also that you enjoyed your stay here with us. I hope we see you...

Trophy Club, United States
Reviewed 20 October 2016

OK so I travel frequently with my job and I enjoy quite a few perks at the different hotels . The cookie when you check in at Double Tree, the home like feel of Hyatt Place, breakfast at the Hilton, today. TODAY the Hampton Inn by Hilton shut them all down. I walk in the room and there is a...

Thank B W
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello B W, I am so very happy that you enjoyed your stay with us here at the Hampton Inn Houston Northwest. And you are right, other hotels all have their way of making your stay memorable, and ours is to use the international symbol of hospitality to make sure you have a wonderful experience here! The next time you...

Reviewed 17 October 2016

We could not have asked for a better hotel and location for our quick trip to Houston. We were traveling with our puppy, and the staff was so wonderful and welcoming to Scooter! They had an adorable little treat bag all ready for him! The beds were comfortable and the room was perfect. The only complaint I have is the...

Thank Tina S
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Tina S, Thank you for taking time out of your day share your experience with us! I am very pleased that you and Scooter enjoyed their time here with us! We hope that you and your entire family return to us soon so you may continue to experience our "Hamptonality!" Thank you and see you soon! Matt Matthew McCaughey...

Reviewed 5 October 2016

The electronic check started the excellent experience. When I arrived, I was welcomed and handed my key. The room was close to the door, so moving luggage was not a problem. Clean room attentive staff fixed the internet problem in no time.

Thank 444lawrenceg
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings 444lawrenceg, Thank you for the review! I am very pleased you were able to use the Hilton HHonors app to complete your "e-checkin". Maybe people, just like yourself, have enjoyed that benefit of the HHonors Program. I hope you continue to use your benefits as a member so you may always experience the "Hamptonality!" Sincerely, Matthew McCaughey | General...

Reviewed 23 September 2016

Thanks so much to Rana and Amanda..who kept stocked with hot chocolate chip cookies and milk for the four nights I was there....these young ladies are awesome! The food recommendations were also great.

Thank Thomaskelly2429
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Thomaskelly2429! Those cookies are great! I try to have the team bake the cookies AFTER I leave so I do not eat all of them! ;-) I am very happy Rana & Amanda took care of you. They are both terrific. They embody the "Hamptonality" way! Come back and visit us soon! Sincerely, Matt Matthew McCaughey | General Manager...

San Antonio, Texas
Reviewed 7 September 2016

The hotel was very clean and efficient. The location was right off the interstate and easy to access. The beds are comfortable and the room included a microwave and refrig. The breakfast was ok nothing to write home about.

Thank sandrakb2016
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Good morning Sandrakb2016, Thank you for the review and the great rating! I am pleased you enjoyed your stay with us, however, if you did not mind, I would love to hear some more feedback from you to see how we can make your experience even more pleasurable! We want every guest to experience our "Hamptonality!" and I feel we...

Austin, Texas
Reviewed 29 August 2016

A group of nurses, one was ill and the manager and assistant went way out of their way to assist and help in our hour of need. One nurse had severe reaction to steroid injection and literally had to be on the luggage buggy to get into the hotel. Unable to walk. Can you imagine! Staff greeted us very nicely...

Thank 534deniseg
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello 534deniseg, I indeed remember you and your guest, it was only a few days ago! I am glad that she is doing better. (She looked better when you were checking out) I hope you get to return to us when you actually have the free time to enjoy the surrounding area attractions, restaurants, etc. I am sure our staff...

Colorado Springs, Colorado
Reviewed 22 August 2016

Rana Alshami provided superb hospitality, which is what her culture is known for. All the staff provided excellent service. This Hampton Inn is well located, clean, & I will definitely return to this location.

Thank Tim80904
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Tim, Thank you for the great rating and thank you for recognizing our team member's "Hamptonality!" Sincerely, Matthew McCaughey General Manager

27 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (27)
Dining (4)
Hotel & Grounds (6)
Bathroom (4)
Pool/Beach Area (2)
Room/Suite (8)
Other (3)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Northwest is conveniently located at Hwy 290 and FM 1960. Area attractions include picnic facilities, great shopping, horse racing, sporting events, beautiful homes and gardens, planetarium, cultural activities, and museums. Within 1 mile you can dine at IHOP, Denny's, Kettle Restaurant, or Luby's Cafeteria. We feature 62 rooms, including two whirlpool suites, interior corridor entrances, King Deluxe rooms with in-room Jacuzzi®, non-smoking floors, and complimentary use of 24-hour fitness facility. Each room and the lobby have been tastefully decorated by an interior designer. Amenities include complimentary continental breakfast bar, in-room coffee maker and hair dryer, and TV with cable. We also offer connecting rooms, cribs, and irons. Laundry/valet services are available for a nominal fee. Your satisfaction is 100% guaranteed! ... more   less 

Additional Information about Hampton Inn Houston Northwest

Address: 20035 Northwest Fwy, Houston, TX 77065-3911
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM440 - RM724 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston Northwest 2.5*
Number of rooms: 62
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Also Known As:
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hotel Style:
#56 Family Hotel in Houston
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Questions & Answers

Questions? Get answers from Hampton Inn Houston Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles BirthdayGirl1981, 6 Jun 2016 | Read review
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 of 5 bubbles robertlU747YS, 18 Apr 2016 | Read review
“rooms that face Memorial Park greenery”
 of 5 bubbles 932joanm, 14 Jan 2016 | Read review
“Ask to be at the back of the property and you will not hear any freeway noise.”
 of 5 bubbles tekoahc, 17 Nov 2015 | Read review
“Get the back of the hotel as far from 290, 6, & 1960 as it will be quieter.”
 of 5 bubbles melissar721, 30 Aug 2015 | Read review
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