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Hampton Inn Houston Northwest

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#95 of 501 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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Hampton Inn Houston Northwest
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248 Reviews from our TripAdvisor Community

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Showing 245: English reviews
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Reviewed yesterday NEW

Booked this Hotel online. It was recently opened. When we arrived everything looked brand new. There was ample parking space all the time. No bell boy to carry luggage. The young lady at the reception directed us to where the luggage cart was if we needed it. She was very pleasant and welcoming. She accommodated our request for a quiet...

Thank Captain_Cheer
Ashburn, Virginia
Reviewed 14 February 2017

Friendly and professional staff, microwave, fridge and breakfast on the house. excellent location for what I wanted to accomplish. This was a personal trip. I had to visit someone in Cypress and someone else in Houston. This location worked out perfectly. The breakfast was generous in the morning. I particularly liked the fridge and microwave oven in the room. Friendly...

Thank FoodieFrom20147
About Hotel's Favourite Review
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hi there FoodieFrom20147, Thank you for taking the time to write a review on TripAdvisor. I am very happy you had a good experience here with us, and I am super happy that Amanda was able to take care of you! I hope you come back to us soon so you can continue to experience our "Hamptonality!" Sincerely, Matt ______________________________...

San Angelo, United States
Reviewed 6 days ago NEW

We so enjoyed our stay here. The staff is wonderful. Delsin checking us in, Amanda in the evenings, and Dave coming the night shift. I wish I could remember the name of the person that prepared our room before we checked in. It smelled so fresh and welcoming. Loved the Pineapple. I travel a lot and loved the customer service...

Thank Debbie S
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Debbie S, Thank you so much for the wonderful review! I am very happy that you were able to experience our "Hamptonality" to its fullest! As you know, our team does whatever they can to to keep our guests happy. I hope you come and see us again soon - we will give you another one of our Pineapple...

Fort Worth, Texas
Reviewed 3 weeks ago

Stayed at this location for over a month and had no problems. Staff was very friendly and accommodating. Great location. Breakfast to go bags are handy, and always coffee/hot water available in the lobby!

Review collected in partnership with Hampton
Thank Sabrina M
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hi Sabrina - thank you for taking the time to review us. I know you had quite the extended stay with us, I hope it was memorable! Please reach out to me directly if you are ever to return - we will make sure we take care of you! Matt

Reviewed 4 weeks ago

Other than a lovely pineapple that welcomed me in my room, this hotel is one to be skipped. I've always had lovely experiences at Hampton Inns, but this one should be removed from the Franchise chain.

Review collected in partnership with Hampton
Thank irysh
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hi irysh - I am happy you liked your amenity in your room, but I am sorry you feel our hotel is not up to your standards. Do you have any other feedback you can share? We take all feedback to heart and always strive to improve! Thanks again! Matt

Refugio, United States
Reviewed 16 February 2017

Traveling through Houston meeting friends at local restaurant we invited them back to our hotel after the meal. We were surprised to receive ice and free sodas by the pool to mix with our drinks. Being Valentine's weekend I ordered the wine and chocolates to be left in our room very nice selection of wine and chocolates great and friendly...

Review collected in partnership with Hampton
Thank Lenny A
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Lenny A, I hope you had a wonderful Valentine's Day! I am happy to hear you and your guests had a good time here at the Hampton Inn Northwest - I hope you stay with us again next time you are traveling through the great city of Houston! Take care! Matt ___________________________ Matthew McCaughey | General Manager Hampton by...

Spring Branch, TX, United States
Reviewed 14 February 2017

Was a non-refundable rate because of the Super Bowl. First room the TV did not work. The second room the air didn't work. Went back to the first room. Never made an effort regarding the 100% satisfaction guarantee and refund. Will look for another facility next time.

Review collected in partnership with Hampton
Thank Claude W
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Claude, Allow me to apologize to you again for the shortcomings that you experienced on your 1st night here. I hope the rest of your week with us went well. We spoke briefly about this while you were here - however, I want to again express that the issues you experienced were remedied and this will not happen again....

North Carolina
Reviewed 9 February 2017

Hotel is pretty nice right along highway. I like the room setup its pretty large and large bathroom, only down side is the 32' tv is hard to see from where the bed is. A strain on my eyes. The combined bedroom and living room is great for the large area.

Thank Coolhandluke87
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Coolhandluke87, Thank you for taking the time to review us and thank you for the feedback. I am glad you liked our Whirlpool Suite - and I am certain that we will soon be able to remedy the TV issue! See ya next time! Matt

Dallas, Texas
Reviewed 11 January 2017

This hotel is at the corner of two extremely busy roads. The traffic noise is nonstop and loud. The only saving grace was the in-room heating unit because it was even louder. The hotel is quite old and needs a complete interior update. The room was clean and the front desk staff were friendly. The hotel served its purpose for...

Thank JGPowers
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello JGPowers, Thank you for taking the time to review us. I am glad you found the hotel to be clean and our staff friendly, but with that said, I hope you give us another chance to win you over with our "Hamptonality!" We wont be able to change the traffic in our great city of Houston, but we most...

Long Valley, New Jersey
Reviewed 9 January 2017 via mobile

Rarely a fan of limited service hotels, Hampton Inn was close to to my meeting in Cypress so why not? Quick check in and very polite front desk staff. Location next to IHOP so if you need a quick bite, no problem. Room was functional and clean. No complaints at all.

Thank TexKeystone
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings TexKeystone, Thank you for taking the time to leave your comments on TripAdvisor.com. I am glad you enjoyed your stay, however our goal will be to "wow" you a little better with our "Hamptonality" the next time you come around! Sincerely, Matt Matthew McCaughey General Manager

26 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (26)
Room/Suite (8)
Hotel & Grounds (5)
Dining (4)
Bathroom (4)
Pool/Beach Area (2)
Other (3)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Northwest is conveniently located at Hwy 290 and FM 1960. Area attractions include picnic facilities, great shopping, horse racing, sporting events, beautiful homes and gardens, planetarium, cultural activities, and museums. Within 1 mile you can dine at IHOP, Denny's, Kettle Restaurant, or Luby's Cafeteria. We feature 62 rooms, including two whirlpool suites, interior corridor entrances, King Deluxe rooms with in-room Jacuzzi®, non-smoking floors, and complimentary use of 24-hour fitness facility. Each room and the lobby have been tastefully decorated by an interior designer. Amenities include complimentary continental breakfast bar, in-room coffee maker and hair dryer, and TV with cable. We also offer connecting rooms, cribs, and irons. Laundry/valet services are available for a nominal fee. Your satisfaction is 100% guaranteed! ... more   less 

Additional Information about Hampton Inn Houston Northwest

Address: 20035 Northwest Fwy, Houston, TX 77065-3911
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM385 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston Northwest 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hotel Style:
#56 Family Hotel in Houston
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Questions & Answers

Questions? Get answers from Hampton Inn Houston Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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