We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hampton Inn Houston-Brookhollow

Hampton.comUS$109*
View Deal
#118 of 504 Hotels in Houston
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$109*
US$109*
US$109*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hampton Inn Houston-Brookhollow
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]}}
Add Photo Write a Review

299 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 291: English reviews
Start your review of Hampton Inn Houston-Brookhollow
 Click to rate
Overland Park, United States
Reviewed 1 week ago

The most hateful and intolerant staff I have ever seen!! I have never seen any hotel push their personal/political views upon a guest. I have never been met with such hostility, and I have NEVER seen a hotels corporate office back them up without the least bit of hesitation. Sickening!!

Review collected in partnership with Hampton
 Report
Helpful?
Thank charlestW7221BY
Mobile, Alabama
HOTEL’S FAVOURITE REVIEW
Reviewed 5 March 2017

The rooms are classically decorated. The front desk is there for every need in a moments notice. Rana the GM is exceptional and so is Elena. Housekeeping is wonderful and the breakfast buffet is delicious and A sweet lady named Dee will offer you a fresh waffle with all kinds of other breakfast options. Truly a wonderful experience staying here...

 Report
Helpful?
Thank Tide2
About Hotel's Favourite Review
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Tide2, We are glad you your experience was "Wonderful" at our hotel. Our team and I are both happy to hear your positive feedback and looking forwards to seeing you again.

Houston, United States
Reviewed 2 weeks ago

I have never had such great customer service as I did at this hotel. I will definitely stay here again. This was a great stay from arrival to departure. The friendliness of the breakfast staff was great and the room was very clean. Thank you so much Hampton for a great stay.

Review collected in partnership with Hampton
 Report
Helpful?
Thank jamestL9967KD
Buda, United States
Reviewed 2 weeks ago

The carpet felt like it needed to vacuumed more. Kept feeling crumbs on the carpet. Overall, the visit was a letdown from my previous visit. The food was good as usual. The entry into the property was very trying since there is construction going on. It was okay.

Review collected in partnership with Hampton
 Report
Helpful?
Thank A4180JBfrankr
Hutchinson, Kansas
Reviewed 3 weeks ago

It was a horrible experience altogether. A huge waste of money. We had to have our door fixed, and our cards redone twice. We where locked out the building by a staff, and ended up switching rooms on our dime just to make sure it didnt happen again.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Mommiefay13
Reviewed 4 weeks ago

Loved the hotel - friendly people - breakfast service one of the best I have experienced. Hotel was located next to freeway under MAJOR construction which also effected feeder streets. Very difficult to get into and out of. Even changed while we were there.

Review collected in partnership with Hampton
 Report
Helpful?
Thank William P
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear William P, Thank you so much for rating us 4/5 stars on this platform. I understand the construction on the freeway can be frustrating. The good news is they are moving fast. We are glad to hear you had one of the best experiences in our hotel. We will make sure to share your feedback with our staff. Thank...

Dallas
Reviewed 4 weeks ago

Came into town for a wedding in Cypress. Only thing that wasn't great was the construction around the hotel but the hotel can't help it. The staff was genuinely friendly and enthusiastic. The rooms were clean and they knew I was arriving by the welcome card in my room with complimentary water!

Review collected in partnership with Hampton
 Report
Helpful?
Thank jenniferhF2931NF
Houston, United States
Reviewed 5 weeks ago

This restaurant is always wonderful! Price is great, staff is very friendly and it is within 5 minutes from several restaurants and a movie theatre. We try to stay here at least 3 times a year as a little getaway, and are always happy with our vacation.

Review collected in partnership with Hampton
 Report
Helpful?
Thank monnikaj
New Orleans, Louisiana
Reviewed 21 March 2017 via mobile

Sharqueesha, Elena, Mama Dee, and housekeepers are all in sync. The hotel remained cleaned at all times. The area is safe and in a good location to eateries. Some issues with hotels consists of never having clean towels or even hot water. That wasn't the issue here. Visit this team. You'll be glad .

 Report
Helpful?
Thank Nolagemini
Waco, Texas
Reviewed 20 March 2017

Excellent service throughout our stay. From check in to breakfast, to departure. Location is good and will improve once the construction on Highway 290 is complete. Many restaurants close by to choose from.

Review collected in partnership with Hampton
 Report
Helpful?
Thank 680beverlyd

47 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (19)
Viewed
Dining (1)
Viewed
Room/Suite (4)
Viewed
Bathroom (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (11)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (3)
Viewed
Other (3)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Houston hotels
Westchase
BEST WESTERN PLUS Westchase Mini-Suites
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Brookhollow is located off Highway 290, near the Sam Houston Tollway and Highway 610 in the center of the Northwest Business District, with easy access to all major freeways. There’s plenty to do on this Houston hotel’s doorstep – we’re 15 minutes from the Galleria shopping district, George R. Brown Convention Center, Sam Houston Racepark, Memorial Park, BaseBall USA, Lakewood Church and Rice University. Come enjoy our free high-speed internet and breakfast when you stay with us. ... more   less 

Additional Information about Hampton Inn Houston-Brookhollow

Address: 12909 Northwest Fwy, Houston, TX 77040-6303
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM321 - RM819 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston-Brookhollow 2.5*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotwire, Hilton Hotels Direct, Hotels.com, Travelocity, Orbitz, TripOnline SA, Cancelon and Cheap Tickets so you can book your Hampton Inn Houston-Brookhollow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Hotel Style:
#62 Family Hotel in Houston
#64 Business Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Houston-Brookhollow staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Hampton Inn Houston-Brookhollow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a car you will love the first floor!”
PJRob, 7 Feb 2017 | Read review
“The pool is on the even side room numbers, so if you're on the second floor with higher even numbered rooms, it could be loud in summer.”
666lisav, 14 Jul 2016 | Read review
“Book directly through the hotel and quote them your booking agent; most likely they will offer the same rate.”
ChristineBlair503, 6 Jul 2016 | Read review
“I was on the third floor”
robertaK9613PA, 13 May 2016 | Read review
“Check for discount prices. I paid $74 per night.”
TFranklin601, 26 Apr 2016 | Read review
5 of 5
Hampton.com
US$109* /night
View Deal
Booking.comUS$109
PricelineUS$109
Hotels.com
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates