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DoubleTree by Hilton Houston - Greenway Plaza

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#38 of 500 Hotels in Houston
Certificate of Excellence
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808 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Houston - Greenway Plaza
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Showing 782: English reviews
Tucson, Arizona
Reviewed 25 May 2016

If I have employees who upset my customer who was staying weekly at my hotel and prompted my customer to go to another hotel I would fire the employee immediately. but no this hotel rather anger their long term customer over some parking fee. The parking at hotel used to be a lot more forgiving. Recently they want the license...

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Helpful?
Thank wolfpacrule
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your feedback. I am sorry to hear about the challenges you had with parking while at the hotel. Although the new system we installed is very different from the old one, we are confident it will be much easier for our guests to use. I apologize that you did not have a positive experience. I hope you...

Owensboro, Kentucky
Reviewed 23 May 2016

Used exclusively for business travel. Very nice accommodations and close to our offices. I enjoy the low-key atmosphere and business clientele. Not really a family hotel, in my opinion, but great for business travel.

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Helpful?
Thank johncC6339UE
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks John for sharing your comments. Consistency is the key and were glad you noticed. We look forward to your return. Mark Yakoubek Rooms Director

Santa Monica, California
Reviewed 19 May 2016

I had the pleasure of staying here multiple times due to my work in clinical research and love it. Chloey, among others at the front desk work hard to give each guest an experience like no other. The amenities and location are perfect and with spacious rooms and two awesome restaurants, it is hard to out do this place. The...

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Helpful?
Thank DamienTravels
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you so much for your 5 STAR review of the Doubletree Greenway Plaza. We are lucky to have a great team of people here who strive to make every guest experience a positive one. Hope to see you back soon. Mark Yakoubek Rooms Director

A TripAdvisor Member
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7 reviews
4 hotel reviews
1 helpful vote
Reviewed 19 May 2016 via mobile

I have stayed here a few times for business and aside from a couple of challenges with my stay being fully charged back to a company account (on full account) which was resolved, I can't fault my stays and expect I will return at some point this year again for business. Great location for nearby business and also the galleria!...

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Thank A TripAdvisor Member
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks for your feedback. I appreciate you taking the time to let us know how we are doing. We look forward to your return. Mark Yakoubek Rooms Director

Reviewed 16 May 2016

Everything about our stay over a long weekend at the Double Tree in Greenway Plaza was excellent. The staff was very friendly and helpful. The room (a corner King) was great and the restaurants provided good food and excellent service for a competitive price. The underground parking lot was fine (we selected the self parking option at $18 per day)...

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Helpful?
Thank Stephen S
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

We appreciate your 5 STAR review of the Doubletree Greenway Plaza. Our goal is to provide the accommodations and service that make for an 'Excellent Hotel'. Thank you for letting us know we are on the right path.

Reviewed 16 May 2016 via mobile

This is a fantastic hotel property... It is very clean and very well run... "Rocks"great bar, Starbucks, plus Sprigs for breakfast and lunch is very bright and cheery... Everyone on the staff very attentive and very helpful.... I give it a 10!

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Helpful?
Thank Tony M
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks Tony for your 5 STAR review of the Doubletree Greenway Plaza. We work hard to showcase a 'Great Hotel'. Thank you for letting us know we are on the right path.

London, United Kingdom
Reviewed 16 May 2016

Nice touch with the welcome cookie and reception staff are very helpful, especially Jean Pierre Salazar. Handy to have a Starbucks downstairs but the queue can be big at morning rush. Rooms are adequate in size, but ask for one at the back to avoid highway noise.

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Helpful?
Thank Nicola C
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you Nicola for your review. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director

Houston, Texas
Reviewed 15 May 2016

Great stay at this hotel, clean rooms and quality service. My wife and I were in town for the beyonce formation your and we stay at the double tree by Hilton and the rooms were very clean, the staff was friendly and very helpful. Beautiful hotel.

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Helpful?
Thank Roskanoska
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks for your 5 STAR review of the Doubletree Greenway Plaza. I hope you have a chance to stay with us again soon.

Beaumont, Texas
Reviewed 12 May 2016

Our service from the valet, checking and room was excellent. We stayed in the fifteenth floor corner section. It was a little noisy next door, possibly due to the prom dance below. The activities in the next door room continued for a couple of hours and we are not sure if the movie (?) was well "lets just say" not...

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Helpful?
Thank Jim L
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks Jim for your 5 STAR review of the Doubletree Greenway Plaza. I am sorry to hear that your noisy neighbors were a bother. We are committed to exceeding your expectations in the future. Mark Yakoubek Rooms Director

Washington DC, District of Columbia
Reviewed 12 May 2016

The hotel was across the plaza from my office and it was easy to get across both above and below ground. Room was spacious and comfortable; everything felt new. Great bed & pillows, coffee, bath & closet.

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Helpful?
Thank Anica L
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

The staff at the Doubletree Greenway Plaza will be delighted to see your 5 STAR review. I hope you have a chance to stay with us again soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities. ... more   less 

Additional Information about DoubleTree by Hilton Houston - Greenway Plaza

Address: 6 Greenway Plz, Houston, TX 77046-0601 (Formerly Renaissance Houston Hotel Greenway Plaza)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM466 - RM1,228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Houston - Greenway Plaza 4*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, HotelTravel.com, Hotels.com, Odigeo, TripOnline SA, Priceline, Travelocity and Jetsetter so you can book your DoubleTree by Hilton Houston - Greenway Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Houston
Houston Renaissance
Hotel Style:
#21 Luxury Hotel in Houston
#44 Romantic Hotel in Houston
#86 Business Hotel in Houston
#94 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Houston - Greenway Plaza staff and other travellers.
10 questions
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Fort Worth, Texas

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Questions? Get answers from DoubleTree by Hilton Houston - Greenway Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner rooms were quite nice.”
 of 5 bubbles RossF309, 13 Oct 2016 | Read review
“Become an honors member for the free wi-fi and honors member floors”
 of 5 bubbles 400anthonyp, 25 Sep 2016 | Read review
“stayed on the 8th floor, quiet and very nice view”
 of 5 bubbles 38olfah, 15 Sep 2016 | Read review
“Ask or book a corner room which tend to be larger than regular rooms”
 of 5 bubbles reviewnator, 14 Sep 2016 | Read review
“Our room on the 17th floor was quiet. Get even #'d rooms, & the sun rising will not wake you.”
 of 5 bubbles nurse01_12, 6 Aug 2016 | Read review
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