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The staff is friendly. Our room smelled like wet dog and our bathroom smelled like poop. The sheets were itchy and stained with all kinds of bodily fluids. The drink vending machines were not stocked and ate my money without refund. The location is great...More
There is so much more to travel then just the look or the status. I have to admit when my company sent me to a Holiday Inn my first reaction was that of a snob. Which really is odd for me as some of my...More
The hotel is located right off the freeway (IH 10) on very west side of Houston. Easy to get to and plenty of parking. Staff was very friendly and accommodating. The room was clean and quite comfortable. We have stayed here several times before and...More
The hotel is a bit dated but clean. The staff was friendly and helpful. A shuttle to and from my place of business for the week was extremely helpful. The quality of the bed was not very good, so I didn't sleep well the five...More
Thank Kimberly C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy CorridorResponded 20 February 2017
Dear Kimberly C,
Greetings from the Holiday Inn Express HOU I-10 West Energy Corridor!
Thank you so much for choosing to stay with us. I take pride in knowing that you found convenience from the shuttle that we provide and that one of our staff...More
I had written an average review about this property back in 2013. I guess I forgot what kind of experience that was and expected better. Not really this time around. It's not up to a typical HIE standard. The property is obviously showing its age....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy CorridorResponded 18 January 2017
Thank you so much for your review of our hotel. Please accept our deepest apology that once again, we fell short of your expectations. We apologize that the condition of our facility and the unusual smell you have noticed affected your stay negatively....More
US$92 - US$166 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from MaciClark | Property representative |
Unfortunately we do not have a shuttle that goes to the airport. We only have Complimentary Shuttle Service for business purposes only with in a 5 mile radius. I can refer you transportation companies... More
Unfortunately we do not have a shuttle that goes to the airport. We only have Complimentary Shuttle Service for business purposes only with in a 5 mile radius. I can refer you transportation companies that I know of who would be more than happy to pick you up from the Airport. If you call us direct I will give you all the information you need.
Looking forward to seeing you.
Guest Service Manager
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"Hotel in a high traffic area, rooms higher up hear less traffic noise."