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Holiday Inn Express Hotel & Suites Houston West-Energy Corridor

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Holiday Inn Express Hotel & Suites Houston West-Energy Corridor
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63 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Houston West-Energy Corridor
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Showing 60: English reviews
Mumbai (Bombay), India
Reviewed 16 November 2015

I had recently put up at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor for about 15 days (from 11th Oct – 25th Oct 2015) and those 15 days were nothing but nightmare for me and my family. Right from the hotel staff to food to customer service. Everything was below par. There was rationing of breakfast and few...

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Helpful?
1Thank mariazuddin
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear mariazuddin, Thank you for taking time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the poor service received from our staff as well as the breakfast selections to be below par. We take the confidence our guests place in us very seriously...

Atlanta, Georgia
Reviewed 15 August 2015

This is a good location at Dairy Ashford and I-10 (Katy Fwy) between Hwy 6 & 8 close to restaurants and seemingly secure. A few other similar hotels occupy the area giving one the feeling that businesses frequent these places with visiting staff or other related travelers. Odd that this property has lots of security gates that appear to no...

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Helpful?
Thank SaintVitas
SophieCA13, Front Office Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Guest, Thank you so much for taking the time to leave a review. We really appreciate your feedback. It definitely lets us know where we stand. Thank you again for choosing our hotel. We hope to see you very soon. Many Thanks, Sophie Akers Front Office Manager

Pau, France
Reviewed 1 August 2015 via mobile

We stayed there for one night as a stopover. This hotel is really clean, modern, excellent breakfast, friendly staff. Very pleased and will definitely stay again and will recommend to others. No complaints !

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Helpful?
Thank L A
SophieCA13, Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Guest, We truly appreciate your review, it is so pleasing to read that we met all expectations. Thank you for your nice comments about the hotel and services. Thank you also for your mention about the hotel staff. I have shared your kind words with them. We do look forward to welcoming you once again in the near future....

Austin,
Reviewed 22 July 2015

Hotel has the usual expected Holiday Inn Express clean and comfort. The bathroom is updated with a glass door shower! (No tub and plastic shower curtain). It would be perfect if the glass door in room 309 would stay closed while you take a shower! The door was not installed "in balance" so it takes a little effort to keep...

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Helpful?
Thank awan460
SophieCA13, Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Guest, Thank you for taking the time to leave a review. It lets us know where we stand. Thank you for choosing our hotel. Hope to see you again very soon! Many Thanks, Sophie Akers

New Braunfels, Texas
Reviewed 23 June 2015 via mobile

My wife, daughter and I stayed here on a road trip. It's a wonderful place to stay. Everything was clean and neat. The pool and hot tub are indoor. There are multiple ice, vending and laundry stations. The staff was super friendly and helpful. The breakfast was good. There are multiple restaurants within walking distance. It was a great hotel...

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Helpful?
Thank Kelsey L
SophieCA13, Front Office Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Guest, I am so glad you enjoyed your stay with Holiday Inn Express. We always make sure we do our best at pleasing our guest!. Hope you guys have a wonderful summer. See you next time! Many Thanks, Sophie Akers Front Office Manager

Reviewed 22 June 2015

Long Story Short: Don't stay in this hotel if you plan on doing business and need internet connection. This hotel is nice. However, the Holiday Inn Express in Austin is much nicer. For some reason, consistency is not in Holiday Inn's vocabulary. I chose to stay in this hotel because of the value and the ease of commute to my...

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Helpful?
1Thank Mike D
SophieCA13, Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Guest, I am so sorry to hear that you had issues with the internet. I appreciate you bringing this to our attention. We really do appreciate you taking the time to leave a review. We enjoyed your stay with us and hope to see you soon. have a wonderful summer! Many Thanks, Sophie Akers

A TripAdvisor Member
1 review
Reviewed 21 May 2015

I googled Holiday Inn, Pigeon Forge TN and it pulled up their webpage with an icon to click on to call for reservations. It sent me to a third party, which was YOU instead to Holiday Inn. I made the reservations with your agent with who I had to just about spell every word I gave him. He gave me...

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Thank A TripAdvisor Member
Georgetown, Texas
Reviewed 19 April 2015

Stayed here recently for business purposes. Appears that some improvements are being made, but was away during working/daytime hours. Bed was a little sprung on the edges which may be something they are replacing. For my visit, the hotel worked out ok. Hopefully on the next visit there will be some improvements. This review is for the HI Express on...

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Thank NTSU1975
Corpus Christi, Texas
Reviewed 25 March 2015

Overall good place to stay; undergoing renovations curently and the noise started a bit to early for me on a saturday morning. Clean rooms I didnt make it to the free breakfest all in all a nice place nothing special.

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Thank cajun1998
Chelsie O, Director of Sales at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Hello Cajun, We are so glad you stayed with us! We honestly appreciate your feedback because it really helps us to see your point of view which is very important. It would be great to see you again soon and hopefully you can enjoy our complimentary breakfast and remodeled guest rooms! Warm Regards, Chelsie Olson

Dallas
Reviewed 24 March 2015

Spent one night on business trip this last week. I was on the 5th floor. I asked for a renovated room after reading the buggy review. The hotel is undergoing renovations which were much needed. My view out the window was of a bunch of bathtubs, but no complaints here as I wasn't there to admire the view. Tore up...

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Helpful?
Thank ReallySadie
Chelsie O, Director of Sales at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Hello Sadie, Thank you for staying with us and for taking the time to write a review about our hotel. Your feedback truly goes a long way and we really appreciate the opportunity to serve you. We understand your stay could have been more comfortable and please accept our sincere apologies for it not being perfect but we would love...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Houston Energy Corridor West Oaks is located just moments away from the West Oaks Mall, Barker Reservoir, and the George Bush Park and Nature Preserve. The premier opening of Houston s newest west side hotel is perfectly accessible to all Katy and Houston area attractions and businesses: BP, Exxon Mobil, Citgo, Shell, Conoco Phillips, Shaw Group, Transocean, Amoco, AT&T and PGS are just a few of the companies that call Houston s Energy Corridor home.We are the perfect place to call home whether relocating, attending a corporate event or visiting on leisure. With numerous restaurants and shopping within walking distance, the hotel is just minutes from Katy Mills Mall, Memorial City Mall, Baseball USA, and Memorial City Hospital. The Houston Galleria, Reliant Park - home of the Texans Football Team and the Houston Livestock Show & Rodeo, Minute Maid Park, Toyota Center, and George R. Brown Convention Center are all just a short drive away.Guests of the Holiday Inn Express Houston West Energy Corridor will relax and unwind in contemporary guest rooms or spacious suites and receive the Express Start breakfast in the morning. Complimentary high-speed wired and wireless Internet access is available throughout the hotel. Whether planning a social occasion or a corporate meeting, our 1050 square feet of meeting space and catering services will make your next event a success. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Houston West-Energy Corridor

Address: 12323 Katy Fwy, Houston, TX 77079-1503
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM411 - RM831 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston West-Energy Corridor 2.5*
Number of rooms: 115
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Houston West-Energy Corridor staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Houston West-Energy Corridor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All appear to be fine based on our experience.”
 of 5 bubbles DanF778, 17 Apr 2016 | Read review
“Get a room on the South side of the hotel because the North side faces the freeway.”
 of 5 bubbles 384Matt, 24 Feb 2016 | Read review
“i suggest to choose other hotels rather than this one”
 of 5 bubbles cutts553, 18 Nov 2015 | Read review
“Odd numbered rooms face away from highway and are a little quieter.”
 of 5 bubbles SaintVitas, 15 Aug 2015 | Read review
“Ask for a recently redone room and turn back the mattress edges to check”
  • This hotel is working hard to renovate. Great free breakfast & wifi, lobby was very nice too
 of 5 bubbles ReallySadie, 23 Mar 2015 | Read review
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