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The hotel is very clean and the personal where very friendly and courteous. The breakfast was very good and their was a good verity of item to choose from. The location is kind of tricky to get to but their is a great stake house...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy CorridorResponded 11 March 2016
Thank you very much for taking the time to share your recent experience with us. We are delighted to read that your overall stay was enjoyable and please that you found our location commendable. In line with this, we have sent you a...More
This is the second time i've stayed here, the staff are always very pleasant and helpful, and the rooms are comfortable (although the water pressure at the taps (faucets) needs looking in to as it's lacking in my opinion). Wifi is good, slightly irritating the...More
I stayed at Holiday Inn Express. The location is perfect. The reception staff are very friendly, extremely helpful and were clearly very proud of their city. The rooms were well appointed and comfortable and the breakfast was delicious - you can squeeze your own fresh...More
Good hotel with real very simple American breakfast. (It's boring when you have to eat it for 7 days)
Great wifi connection in the room. For business proposes is this a good hotel or
for just one night with family's. A lot of restaurants in...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy CorridorResponded 19 January 2016
Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to...More
Many times there was no breakfast for my family.
There was no ink in the printer and were not able to print our boarding pass.
Staff couldn't speak or understand English and was very difficult to communicate.
Wifi was not working and they kept changing...More
1 Thank arva343
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy CorridorResponded 4 December 2015
Thank you for being our guest and for taking the time to write your review. Please accept our sincere apologies for the issues you had, particularly your breakfast experience and if the service level provided by hotel staff was below average. In line...More
Response from MaciClark | Property representative |
Unfortunately we do not have a shuttle that goes to the airport. We only have Complimentary Shuttle Service for business purposes only with in a 5 mile radius. I can refer you transportation companies... More
Unfortunately we do not have a shuttle that goes to the airport. We only have Complimentary Shuttle Service for business purposes only with in a 5 mile radius. I can refer you transportation companies that I know of who would be more than happy to pick you up from the Airport. If you call us direct I will give you all the information you need.
Looking forward to seeing you.
Guest Service Manager
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"Hotel in a high traffic area, rooms higher up hear less traffic noise."