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Hotel Sorella CITYCENTRE

1,130 reviews
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Traveller (235)
Room & Suite (151)
Pool & Beach (30)
Overview
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“mona lisa”(37 reviews)
“radio milano”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hotel Sorella CITYCENTRE
Hotel packages
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Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,130)Write a Review
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All reviewsmona lisaradio milanostudio movie grillrestaurants and shopswithin walking distancebeautiful hotelchocolate covered strawberriesjunior suitebottle of champagnecontinental breakfastyogurtparking garageenergy corridorgreat weekendvalet servicespecial thankshotel bar
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1 - 5 of 1,102 reviews
Reviewed yesterday

This hotel is very chic and luxurious. The staff is always willing to please and are very efficient in providing guests with premium service. We will definitely recommend this hotel and will return. Also the location is prime!

Review collected in partnership with this hotel
Thank Adele M
Reviewed yesterday via mobile

Hotel Sorella is the bomb! It is elegant, yet relaxed. Beautiful but not stuffy. The staff are friendly and very accommodating. Our room was beautiful... very comfortable bed. Our room had a view over CityCentre where you could look out over the courtyard where families...More

Thank caincan
Reviewed 6 days ago via mobile

This was an awesome hotel. Really beautiful. Perfect part of town. Surrounded by everything. The staff was great.... Raphael was THE BEST - helped with my car, finding restaurants, navigating the cityMore

Thank Mack B
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded 5 days ago

Dear Mack B, Thank you for taking the time to share your positive feedback with us via TripAdvisor! We are delighted to hear of the pleasant stay you had along with exceptional service. I will pass your kind comments to Raphael. Please come back soon....More

Reviewed 1 week ago

Although a couple of things were disappointing, the overall stay was very good. Our room was clean and very quiet (we didn’t even hear anyone in the hallway). The location is good for a little shopping and restaurants. Our retreat was great! Now for the...More

Review collected in partnership with this hotel
Thank cherylf563
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded 5 days ago

Dear Cheryl, I want to express my sincere apology for the inconvenience you experience during your stay with us. Your feedback help us to identify areas to improve. I have addressed these issues you encounter with department heads and we will take the necessary steps...More

Reviewed 1 week ago via mobile

Hotel Sorella never disappoints. Fancy but not too fancy. Top notch customer service. Raphael and Enrique out front are a pleasure and incredibly helpful! Excellent food choices and an impressive breakfast spread. Highly recommend this wonderful hotel.More

Thank JW123_10
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded 6 days ago

Dear Guest, JW123_10 Thank you for taking the time to complete your review via TripAdvisor. I know that your kind comments in regards or Raphael and Enrique will buster our employees morale. Our continental team service and the food display enhance the experience of our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$186 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$186 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (235)
Room & Suite (151)
Pool & Beach (30)
Dining (19)
Business Centre & Event Rooms (4)
Amenities (2)
Questions & Answers
Ask a question
beckiebradshaw
29 May 2017|
AnswerShow all 4 answers
Response from Robert N | Reviewed this property |
Uber. But if you drive you must get off on the beltway 8 feeder road before you reach I10 and Uturn at Kimberly lane.
0
Votes
roniwill88
10 May 2017|
AnswerShow all 4 answers
Response from Mike M | Reviewed this property |
I would recommend you ask the hotel regarding something like this. I noticed a wedding party getting photos done, but they may have asked permission.
0
Votes
emscurtis
6 September 2016|
AnswerShow all 4 answers
Response from rovenafundaof | Reviewed this property |
Yes, they do have it. If you call in advance requesting it, you will have it in your bedroom waiting for you.
2
Votes
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Room Tips
"Each restroom should be furnished with glade spray since there’s no extractor fan!"
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"A microwave to heat your food would be nice although I know that’s kind of low class."
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"The junior suites are a nice upgrade worth asking for. Also late checkout to 1pm is included and might be..."
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"get the brunch package"
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