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Element by Westin Houston Vintage Park

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#181 of 506 Hotels in Houston
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Element by Westin Houston Vintage Park
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320 Reviews from our TripAdvisor Community

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Showing 307: English reviews
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Austin, Texas
Reviewed 1 week ago

The employees are under-trained on the systems and processes, which leads to duplicate Charges to customers. The was no manager on duty either at night or during the morning. Assistant manager does not care about their guest or resolving issues. I will stop short of calling her rude, but she does not respond to guest, even when SPG corporate in...

Thank dwhit1964
Brooklyn, New York, United States
Reviewed 7 September 2016

Even though a hurricane hit the area while we were staying at the Element, the hotel made plans for making sure we were taken care of during our stay. The hotel has ample parking, a nice sized pool, a great lounge and is near a fantastic shopping and restaurant area - Vintage Park.

Thank Darcie R
About Hotel's Favourite Review
Steven T, Manager at Element by Westin Houston Vintage Park, responded to this review

Thank you for staying with us Darcie! We are very glad you enjoyed your stay and our staff made you feel welcome and safe. We hope to see you on your next trip to Houston! Sincerely, Vanessa V

Greenville, South Carolina
Reviewed 4 weeks ago

The hotel is very nice. It has a breakfast, and appetizers at night. The staff was very friendly and helpful. Near a large shopping center with many restaurants within walking distance. Very close to HPE campus. Rooms are updated and very decent. Not fancy but comfortable. Definitely will stay here again. Enjoy your stay.

Thank onemichael
Ti W, Guest Relations Manager at Element by Westin Houston Vintage Park, responded to this review

Thank you for sharing your feedback from your stay and taking the time to do so. We appreciate your kind words and will definitely pass this on to our associates. If there is anything else we can do to make your stay more comfortable next time, please don't hesitate to ask. We look forward to having you come stay with...

Chandler, Arizona, United States
Reviewed 4 March 2017

My rate was $299 for the night. I have stayed in some fantastic Starwood Hotels, (Sheraton Riverwalk in San Antonio; Westin Los Angeles; The W in Minneapolis) for that and less! So for $299 I had high expectations. The Element is designed to promote the our environment. That I fully endorse. But based on the bed, size of the room,...

Thank Ed S
San Antonio, Texas
Reviewed 22 February 2017 via mobile

The hotel was nice and very clean. They handled the full hotel at breakfast time very well. The rooms seemed smaller than the pictures on the website. Once the sofa bed was set up there was a small margin to walk in between the bed and the sofa. (See photo). It made it difficult to walk after the bed was...

Thank Rose D
Calgary, Canada
Reviewed 5 February 2017

This is a great hotel with modern touches and friendly helpful staff. They have a shuttle that will take you within a 5 mile radius. The Rooms have a kitchen including fridge, stove top, dishwasher and plates/utensils making a longer stay very comfortable.

Thank Jon C
College Station
Reviewed 8 January 2017

I had high hopes for a somewhat funky boutique hotel and the lobby was nice. But the rooms were really just standard fare. Nothing wrong, so no complaints, but nothing special at all. Clean but it felt kind of cheap.

Thank Mike B
Hong Kong, China
Reviewed 12 December 2016 via mobile

Was business travel there and only 20 mins drive from IAH to element. Friendly staff and nice breakfast! However, my TV and wifi unable to connect while night. Also, the sound proof is not good. Easy to hear people in and out the room...

Thank airron1125
Hattiesburg, Mississippi
Reviewed 28 November 2016 via mobile

I was just given a head's up to try this as my last resort. I've been dealing with this hotel and my credit card company since September, trying to get my card refunded. We checked in on August 19th. A Houston family member had prepaid for the room. At check in, we were asked for a credit card that was...

Thank KSmith1971
Management response:

Thank you for reaching out. I recently took over this site as General Manager and was just made aware of your previous billing concerns. I am very sorry to hear of your struggles and will reach out to you immediately to resolve. Thank you again for your review and I look forward to speaking with you soon.

Reviewed 10 November 2016 via mobile

We booked the room because it was close to a venue for a wedding we went to. The hotel us located in a great area. Walking distance from an amazing outdoor mall with shopping and restaurants The room itself has a full kitchen and couch. I would for sure stay there again

Thank kim a
Management response:

Thank you for your review. We are thrilled to see that you enjoyed both our rooms and our proximity to the Vintage Park Mall. We look forward to having you as our guest again soon!

107 photos of this hotel

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Bathroom (13)
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All Management Photos (5)
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04/06/2017 05/06/2017
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Part of an upscale Houston's bustling Northwest, Element Houston Vintage Park Hotel is moments from the Willowbrook shopping complexes. ... more   less 

Additional Information about Element by Westin Houston Vintage Park

Address: 14555 Vintage Preserve Pkwy, Houston, TX 77070-2124
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM487 - RM931 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Element by Westin Houston Vintage Park 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Element By Westin Houston Vintage Park Hotel Houston
Hotel Style:
#5 Green Hotel in Houston
#130 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from Element by Westin Houston Vintage Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose other Marriott/SPG brand hotels, but stay away from the Element Vintage Park”
dwhit1964, 17 May 2017 | Read review
“higher floor”
  • bath
  • bath
  • livingroom
  • kitchen
  • bedroom
onemichael, 25 Apr 2017 | Read review
“Any room is good”
annarI8188FQ, 17 Oct 2016 | Read review
“Ground Floor Rooms are off the outdoor seating area and near the pool. Very nice”
DarcieR151, 7 Sep 2016 | Read review
“Despite parking on all sides of the building, ours (pool side, ground level) was very quiet.”
GradyVT8, 17 Jul 2016 | Read review
5 of 5
US$109* /night
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Prices are for 1 room, 2 adults
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