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Comfort Suites Willowbrook

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Comfort Suites Willowbrook
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34 Reviews from our TripAdvisor Community

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Showing 33: English reviews
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High Point, North Carolina
Reviewed 2 weeks ago

Stayed here several nights and have no complaints. Motel itself was nice, clean with cheerful staff. The room was good, but bathtub showed wear and was in need of attention, however it was functional and clean. The signage needs some help. We arrived after dark, and the sign showing entrance was out, and only the exit sigh was lit. Entrance...

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Helpful?
Thank Don W
Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 23 December 2016 via mobile

What a bargain, this little gem will be my new go-to when in Houston. Large spacious rooms, great tv, a real coffee pot, shower worked excellently, and super comfortable bed. I spent one night here and it was the best night of sleep I've had in a long time. The entire place was spotless, staff was really top-notch, and the...

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Thank ShaRealty
About Hotel's Favourite Review
Edward Y, Manager at Comfort Suites Willowbrook, responded to this review

Dear ShaRealty, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Niceville, Florida
Reviewed 14 February 2017 via mobile

First impression was not that great: some of the lights on the main hotel sign were out (now reads 'COM Suites') and the road signage was severely damaged by a car crashing into it. The hotel is worn, but adequate. Morning breakfast includes: 1 chafing dish of hot items (eggs/ham one morning and biscuits/ sausage the next), three cereal options,...

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Helpful?
Thank NiceFLTraveler
Edward Y, Manager at Comfort Suites Willowbrook, responded to this review

Dear NiceFL Traveler, We appreciate you taking the time for this review. We apologize about the issues you had. The sign was an unfortunate accident that just happened recently, and we are working with insurance company to have repaired. At the same time building sign will be addressed to. We take constructive comments seriously, and can assure our top goal...

Chicago, Illinois
Reviewed 29 September 2016

Very nice modern hotel. Was convenient for the family wedding we attended. The area sure has expanded in the several years since we were last there. Lots of restaurants in the area. I would not hesitate to recommend it.

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Thank HarryHawaii
Edward Y, Manager at Comfort Suites Willowbrook, responded to this review

Dear HarryHawaii, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Katy, Texas
Reviewed 14 June 2016

Nice hotel for the price, Clean quiet rooms and friendly staff. This hotel is located around many good restaurants and a nice shopping mall. I would stay here again and recommend this hotel to my friends and colleagues.

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Helpful?
Thank Jimmi L
Edward Y, General Manager at Comfort Suites Willowbrook, responded to this review

Dear lovebug01, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Reviewed 13 June 2016 via mobile

The grounds were well kept, the rooms were clean, the staff was helpful and friendly! The beds were very comfortable. Love all the updates going on! The property is clean and I thoroughly enjoyed my stay. I would and will be recommending this hotel to all of my friends, family and business associates! Thanks for the great stay!

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Thank Pjohnson00
Edward Y, General Manager at Comfort Suites Willowbrook, responded to this review

Dear Pjohnson00, Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Houston, Texas
Reviewed 10 June 2016

We were lost looking for the hotel and when we called Felicia she gave us clear instructions on how to get there and even recommended a restaurant in the Vintage for me and my husband that night. She was wonderful and the hotel was great!

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Thank escamillamary
Edward Y, General Manager at Comfort Suites Willowbrook, responded to this review

Dear escamillamary, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Katy, Texas
Reviewed 8 June 2016

All crews from housekeeping to manager are nice and helpful. I was late for breakfast, and the manager cooked me some fresh eggs & sausages by himself. Excellent service. I will definitely back to this hotel whenever I trip to Houston.

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Thank esoemarjono
Edward Y, General Manager at Comfort Suites Willowbrook, responded to this review

Dear Soemarjono, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Reading, Pennsylvania
Reviewed 22 March 2016

Stayed there on a visit to our niece,hotel is very easy to get to and there is a shopping center within walking distance with many restaurants to pick from. The rooms were clean and very large but the hallway could use some new carpets and better cleaning. Breakfast was very good and kept full all the time

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Thank mzgt500
Edward Y, Manager at Comfort Suites Willowbrook, responded to this review

Dear mzgt500 , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Aiken, South Carolina
Reviewed 24 January 2016

The service was great, the breakfast bar was really good, and the rooms were clean and up to date. I would definitely recommend. There was a woman that helped us make our waffles and they let our kids work on homework in the lobby area while my husband napped in the room. Everyone was very nice and it was very...

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Thank jnsimpkins84

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Comfort Suites Willowbrook

Address: 21222 State Highway 249, Houston, TX 77070-1654
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM359 - RM536 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Willowbrook 2.5*
Number of rooms: 64
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Questions & Answers

Questions? Get answers from Comfort Suites Willowbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are clean and excellent!”
 of 5 bubbles escamillamary, 9 Jun 2016 | Read review
“Three floors--just ask for what you want. There are choices in configuration and quietude.”
 of 5 bubbles BeachPug11, 14 Sep 2015 | Read review
“1st floor was more convenient for us”
 of 5 bubbles MexicoBob25, 26 Jan 2015 | Read review
“Don't count on Wi-Fi; mine kept going on and off... I was on the 3rd floor and there was no noise at all. A colleague complained about noise on the 1st floor.”
 of 5 bubbles Beginningsteps, 26 Jul 2014 | Read review
“We didn't ask for a specific room area or location, but as a general rule of thumb I always prefer to be away from elevators and exits.”
 of 5 bubbles backs5, 17 Jul 2014 | Read review
5 of 5